MP3 -usb-storage:waiting for device to settle before scanning - it never settles

[vmos3]

hi, I've got this sony mp3 player that kubuntu refuses to recognise. I'm on 9.10 now and it worked fine on 9.04 (I've had to do a format and reinstall since then) it also works on the same machine if I use an ubuntu livecd so it's not a hardware issue. If I plug it in, the lcd shows connected but kubuntu does nothing.
Here's some output.

dmesg

[ 1493.491397] usb 2-5: new high speed USB device using ehci_hcd and address 4
[ 1493.645422] usb 2-5: configuration #1 chosen from 1 choice
[ 1493.645839] scsi9 : SCSI emulation for USB Mass Storage devices
[ 1493.645900] usb-storage: device found at 4
[ 1493.645902] usb-storage: waiting for device to settle before scanning

and that's all it does, it never settles no matter how many times I switch it out or what port I try.

lsusb show it up

Bus 004 Device 004: ID 041e:2801 Creative Technology, Ltd
Bus 004 Device 003: ID 04b3:310b IBM Corp. Red Wheel Mouse
Bus 004 Device 002: ID 04b8:080f Seiko Epson Corp. Stylus Photo RX425 scanner
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 004: ID 054c:036e Sony Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

I've done some hoking about and I found this
https://bugs.launchpad.net/ubuntu/+s...o2/+bug/355998
now I know that's for a different version of ubuntu and libgphoto (I'm on 2.4.6) but it's the exact same symptoms and this is also an mtp device so I was thinking it might be another bug, but I couldn't find any reference to 054c:036e in /usr/share/hal/fdi/preprobe/10osvendor/

am I talking out of my ass? any ideas?

[cingbug]

Re: MP3 -usb-storage:waiting for device to settle before scanning - it never settles

I agree that your problem is not directly a hardware problem but it is a problem with your hardware configuration and you may get faster and more accurate responses on the "Hardware Support" forum