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**wartnose** · Jan 13, 2016, 06:12 PM

Try plugging in the cable before you boot Kubuntu.

**jpc2769** · Jan 15, 2016, 12:43 AM

So I was able to install and run the VPN software, but the cable connection still doesn't seem to work, even if I plug it in before booting Kubuntu.

I'm guessing it's not a hardware problem since I can connect while running Windows 7; could it be a driver? What should I check next?

Jason

**wartnose** · Jan 15, 2016, 07:07 AM

I think I'm confused. How were you able to install and run the VPN software if you are unable to connect via your wired connection to the school's IT help desk using Kubuntu? I thought you had to download their version of AnyConnect from that webpage. I doubt it is a driver issue since you were able to successfully connect using your wired connection to your parent's network. If they are on a Windows Domain it may be a security issue, especially since that is the only webpage you can connect to. I think they might have to give you permission to connect. Out of curiosity did you click your Networks icon on the task bar and then for your wired connection click "Connect"?

**jpc2769** · Jan 15, 2016, 09:43 AM

I was able to download the Linux version of the VPN software while running Windows, then move the file over to the Kubuntu partition and install it.

Unfortunately there is no option to "connect" to the wired network, the only thing that shows up in the Networks icon is nearby wireless networks (which I can't/don't want to connect to).

I will try to see if there is a permission issue next week, hopefully someone else is working the help desk then ;-)

Jason

**wartnose** · Jan 15, 2016, 11:28 AM

If you don't see a wired connection in Network Manager, then your school probably cannot assign a DHCP address. You may need to add a wired connection or fix /etc/network/interfaces. Other guys on this forum are probably a bit more knowledgeable than me. What do you see when you enter ifconfig in a terminal?

This link may help.
http://ubuntuforums.org/showthread.php?t=2247351

**claydoh** · Jan 16, 2016, 02:49 AM

If you can get someone to get you the specific connection info or see if there are any manual settings you can view form Windows, you can add a new Openconnect connection. You'll likely need to install the package network-manager-openconnect

Click the networking icon in your systray, then click the wrench icon at the top to open the connection editor, and then click the Add icon, and select "openconnect" down under the VPN section. Then you'd need to enter the connection info you need. I have no idea what all the sections mean\ or what you need and don't need to set.

However, you can still use the cisco client you already installed. It is a commandline tool. I searched the website briefly and found this page that shows how to set it up, but a part are outdated:
http://helpdesk.ugent.be/vpn/en/handmatig.php

basically, make sure you have installed the 32 or 64 bit software as appropriate for you.
You probably don't need to follow steps 1 through 3 if you have installed it already.
For step 4 do this:
In the terminal, you type this command instead of the one the page gives:
/opt/cisco/anyconnect/bin/vpn
Then you will see:

Code:

VPN>

Enter connect asavpn2.ugent.be
You then will enter your username and password if you are actually connected but I really don't know. It connected from here in the US and I got the username prompt.

Using this tool requires you keep that terminal open. The connection disconnects if you close it.

If you can get the connection details, using the the systray network manager applet is easier and better overall as you connect and manage things there instead of the command line.

I do wonder why they want your laptop overnight unless they want to install and set it up for you.

**jpc2769** · Jan 18, 2016, 03:09 PM

I tried that command, here is the output:

Code:

root@jason-ThinkPad-X230-Tablet:/# /opt/cisco/anyconnect/bin/vpn
Cisco AnyConnect Secure Mobility Client (version 4.1.04011) .

Copyright (c) 2004 - 2015 Cisco Systems, Inc.  All Rights Reserved.


  >> state: Disconnected
  >> state: Disconnected
  >> notice: Ready to connect.
  >> registered with local VPN subsystem.
VPN> connect asavpn2.ugent.be
connect asavpn2.ugent.be
  >> contacting host (asavpn2.ugent.be) for login information...
  >> notice: Contacting asavpn2.ugent.be.
  >> warning: Connection attempt has failed.
  >> warning: Unable to contact asavpn2.ugent.be.
  >> error: The VPN connection failed due to unsuccessful domain name resolution.
  >> state: Disconnected
VPN> connect asavpn.ugent.be
connect asavpn.ugent.be
  >> contacting host (asavpn.ugent.be) for login information...
  >> notice: Contacting asavpn.ugent.be.
  >> warning: Connection attempt has failed.
  >> warning: Unable to contact asavpn.ugent.be.
  >> error: The VPN connection failed due to unsuccessful domain name resolution.
  >> state: Disconnected

I also tried the steps listed in the threat linked by wartnose:

Code:

$ sudo lshw -C network

  *-network               
       description: Ethernet interface
       product: 82579LM Gigabit Network Connection
       vendor: Intel Corporation
       physical id: 19
       bus info: pci@0000:00:19.0
       logical name: eth0
       version: 04
       serial: f0:de:f1:fd:7b:29
       size: 100Mbit/s
       capacity: 1Gbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=2.3.2-k duplex=full firmware=0.13-3 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s
       resources: irq:41 memory:f2500000-f251ffff memory:f253b000-f253bfff ioport:5080(size=32)
  *-network
       description: Wireless interface
       product: Centrino Advanced-N 6205 [Taylor Peak]
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:03:00.0
       logical name: wlan0
       version: 34
       serial: 8c:70:5a:8e:b8:b0
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=3.13.0-74-generic firmware=18.168.6.1 latency=0 link=no multicast=yes wireless=IEEE 802.11abgn             
       resources: irq:45 memory:f1c00000-f1c01fff

Code:

       
$ nm-tool                                                                                                                                 
                                                                                                                                                                            
NetworkManager Tool                                                                                                                                                         
                                                                                                                                                                            
State: disconnected                                                                                                                                                         
                                                                                                                                                                            
                                                                                                                                                                            
** (process:2934): WARNING **: error: cannot retrieve connection: uid 1000 has no permission to perform this operation                                                      
- Device: wlan0 ----------------------------------------------------------------                                                                                            
  Type:              802.11 WiFi
  Driver:            iwlwifi
  State:             disconnected
  Default:           no
  HW Address:        8C:70:5A:8E:B8:B0

  Capabilities:

  Wireless Properties
    WEP Encryption:  yes
    WPA Encryption:  yes
    WPA2 Encryption: yes

  Wireless Access Points 
   [Bunch of local wifi networks that I can't/don't want to connect to]

- Device: eth0 -----------------------------------------------------------------
  Type:              Wired
  Driver:            e1000e
  State:             disconnected
  Default:           no
  HW Address:        F0:DE:F1:FD:7B:29

  Capabilities:
    Carrier Detect:  yes
    Speed:           100 Mb/s

  Wired Properties
    Carrier:         on

Code:

    
$ cat /etc/network/interfaces
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback

Code:

$ cat /etc/NetworkManager/NetworkManager.conf
[main]
plugins=ifupdown,keyfile,ofono
dns=dnsmasq

no-auto-default=F0:DE:F1:FD:7B:29,

[ifupdown]
managed=false

Code:

$ cat /var/lib/NetworkManager/NetworkManager.state
[main]
NetworkingEnabled=true
WirelessEnabled=true
WWANEnabled=true
WimaxEnabled=true

**claydoh** · Jan 18, 2016, 04:03 PM

Booting under Kubuntu, when I plug in the cable I get a network icon with a little yellow question mark and it says "disconnected", and I can't even visit the help desk site.

I think we are missing the important bit here - the ethernet connection is not working, which is why you can't connect to the VPN. When you get the yellow question mark on your networking icon, when you click it, you should see something similar to "wired connection1 ". Now, hover your mouse over it and then click the 'connect' button that you should see, and see if that works. If so, you can then connect to the VPN using the cisco program or adding a new openconnect in your connection manager

Dang I forgot that virtualbox recording does not include the mouse without fiddling ;(

**wartnose** · Jan 18, 2016, 05:30 PM

claydoh, I believe his problem is that he does not see the wired connection so he cannot simply click connect. I think he needs to add a wired connection as you showed toward the last of your video. (Restrict to eth0 which is the listed device). After adding the device he may be able to connect immediately or may need to reboot. By the way, open-connect is the way to go if possible. I use it daily.

**jpc2769** · Jan 24, 2016, 02:22 AM

Originally posted by wartnose View Post

claydoh, I believe his problem is that he does not see the wired connection so he cannot simply click connect. I think he needs to add a wired connection as you showed toward the last of your video. (Restrict to eth0 which is the listed device). After adding the device he may be able to connect immediately or may need to reboot. By the way, open-connect is the way to go if possible. I use it daily.

Yes!! This solved it! And made me feel a little foolish for not trying it first :-)

But that's just part of the learning process I guess.

Thanks to all for your help, I really appreciate it!

Jason

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