Announcement

Collapse
No announcement yet.

Dell Inspiron 13 Model 7386 i5-8265U Installation issue

Collapse
This topic is closed.
X
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    [Installation] Dell Inspiron 13 Model 7386 i5-8265U Installation issue

    I have successfully installed Kubuntu on an older Dell XPS laptop and Manjaro on an HP Spectre. I specifically bought the Dell in the title to use a Linux machine. After adjusting the Bios I was able to boot Kubuntu 18.10 from a USB and run a live session with no issues, connected to wifi, surfed the web, open Libre Office etc. I then installed 18.10 as the only OS on the drive and that seemed to go well until the end where it said it could not access something and then spewed out numerous Linux error messages. Also tried the latest Manjaro with similar result.

    I am just enough of a geek to be dangerous so this is a bit over my head. This is a new Dell model with Whiskey lake cpu and the Bios seemed to have more options related to security than I remember from the older dell. I suspect that I have not configured the Bios correctly and that is the issue. I was concerned about Whiskey lake but because it runs the live session fine that seems to not be the problem. I have managed to get Win10 back on the machine but really intended it as a Linux machine so help would be appreciated.
    Tags: None
    • Top
    • Bottom
    #2
    Sounds like Windows 10 is on the hard drive, and you wish to add Kubuntu to the hard drive (and then be able to dual boot Windows and Kubuntu)? If so, this may help, my report of how I did this on a laptop recently:

    Dual Boot Your Existing Windows 8/10 with Kubuntu

    https://www.kubuntuforums.net/showth...l=1#post418607

    See if some of that rings a bell or helps. If you are still stuck, post back and some of us here may be able to help some more.
    An intellectual says a simple thing in a hard way. An artist says a hard thing in a simple way. Charles Bukowski
    • Top
    • Bottom

    Comment

      #3
      can you go to the live session and install inxi sudo apt install inxi then issue inxi -Fxz and post the output here.
      Dave Kubuntu 20.04 Registered Linux User #462608

      Wireless Script: http://ubuntuforums.org/showthread.p...5#post12350385
      • Top
      • Bottom

      Comment

        #4
        I want to replace Win10 and have a LINUX ONLY machine. I have done that on two other machines without issue but on this new Dell it will run a live session but will not successfully boot once Linux is on the drive. My question is there something about the most recent Dell hardware that Linux is not happy with or is it something else. I will try kc1di's suggestion and see what happens.
        • Top
        • Bottom

        Comment

          #5
          Thanks for helping, here it is:

          kubuntu@kubuntu:~$ inxi -Fxz
          System:
          Host: kubuntu Kernel: 4.18.0-10-generic x86_64 bits: 64 compiler: gcc v: 8.2.0
          Desktop: KDE Plasma 5.13.5 Distro: Ubuntu 18.10 (Cosmic Cuttlefish)
          Machine:
          Type: Laptop System: Dell product: Inspiron 7386 v: N/A serial: <filter>
          Mobo: Dell model: 066T54 v: A00 serial: <filter> UEFI [Legacy]: Dell v: 1.1.0
          date: 08/22/2018
          Battery:
          ID-1: BAT0 charge: 33.9 Wh condition: 35.1/38.0 Wh (92%) model: BYD DELL RPJC386
          status: Discharging
          Device-1: hid-0018:04F3:2685.0002-battery model: ELAN2097:00 04F3:2685 charge: N/A
          status: N/A
          CPU:
          Topology: Quad Core model: Intel Core i5-8265U bits: 64 type: MT MCP
          arch: Kaby Lake rev: B L2 cache: 6144 KiB
          flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800
          Speed: 900 MHz min/max: 400/3900 MHz Core speeds (MHz): 1: 900 2: 902 3: 900
          4: 900 5: 929 6: 911 7: 900 8: 976
          Graphics:
          Device-1: Intel driver: i915 v: kernel bus ID: 00:02.0
          Display: x11 server: X.Org 1.20.1 driver: modesetting unloaded: fbdev,vesa
          resolution: 1920x1080~60Hz
          OpenGL: renderer: Mesa DRI Intel HD Graphics (Coffeelake 3x8 GT2)
          v: 4.5 Mesa 18.2.2 direct render: Yes
          Audio:
          Device-1: Intel driver: snd_hda_intel v: kernel bus ID: 00:1f.3
          Sound Server: ALSA v: k4.18.0-10-generic
          Network:
          Device-1: Intel driver: iwlwifi v: kernel port: N/A bus ID: 00:14.3
          IF: wlo1 state: up mac: <filter>
          Drives:
          Local Storage: total: 252.79 GiB used: 1.81 GiB (0.7%)
          ID-1: /dev/nvme0n1 vendor: Hynix model: BC501 NVMe SK 256GB size: 238.47 GiB
          ID-2: /dev/sda type: USB vendor: SanDisk model: Ultra Fit size: 14.32 GiB
          RAID:
          Hardware-1: Intel 82801 Mobile SATA Controller [RAID mode] driver: ahci v: 3.0
          bus ID: 00:17.0
          Partition:
          ID-1: / size: 3.66 GiB used: 193.1 MiB (5.2%) fs: overlay dev: ERR-102
          Sensors:
          System Temperatures: cpu: 40.0 C mobo: N/A
          Fan Speeds (RPM): cpu: 0
          Info:
          Processes: 284 Uptime: 4m Memory: 7.32 GiB used: 899.6 MiB (12.0%) Init: systemd
          runlevel: 5 Compilers: gcc: N/A Shell: bash v: 4.4.19 inxi: 3.0.24
          kubuntu@kubuntu:~$
          • Top
          • Bottom

          Comment

            #6
            it may be something to do with the "nvme0n1" drive , I think I saw some discussion on a similar problem hear somewhere.

            some of the error messages may be of help .

            VINNY
            i7 4core HT 8MB L3 2.9GHz
            16GB RAM
            Nvidia GTX 860M 4GB RAM 1152 cuda cores
            • Top
            • Bottom

            Comment

              #7
              What Vinny said.

              And, what I sort of implied in my Post #2 above: just for the heck of it, make sure you are installing the Kubuntu in UEFI mode ... You can see a brief section of another of my how-to's:

              UEFI Simplified, a quicker version

              https://www.kubuntuforums.net/showth...l=1#post379977

              Read just the section titled,
              "Installing the OS in UEFI mode, doing your own partitioning, include ESP"
              An intellectual says a simple thing in a hard way. An artist says a hard thing in a simple way. Charles Bukowski
              • Top
              • Bottom

              Comment

                #8
                Just to clarify, does the install fail, or you manage to install and the error happens on first boot?
                • Top
                • Bottom

                Comment

                  #9
                  Thank you to everyone who responded, I am posting this from a fully installed Kubuntu on the Dell Inspiron. The key, as suggested, was to install in UEFI mode which involved in my getting better acquited with the Dell Bios setup program. The last critical part was, at least for Dell computers, is to set the SATA mode to AHCI otherwise I was getting a ubi-partman error code 141.
                  • Top
                  • Bottom

                  Comment

                    #10
                    Originally posted by pfoiles View Post
                    Thank you to everyone who responded, I am posting this from a fully installed Kubuntu on the Dell Inspiron. The key, as suggested, was to install in UEFI mode which involved in my getting better acquited with the Dell Bios setup program. The last critical part was, at least for Dell computers, is to set the SATA mode to AHCI otherwise I was getting a ubi-partman error code 141.
                    That's correct. Dell and Lenovo set their Intel drives to RAID mode, even in single drive setups.
                    • Top
                    • Bottom

                    Comment

                      #11
                      Hey Pfolies,

                      I have the same 2 in 1. Dell... wondering how it’s going with kubuntu.. does the pen work in tablet mode, cameras, sound etc
                      Thanks
                      • Top
                      • Bottom

                      Comment

                        #12
                        Originally posted by mr_raider View Post
                        That's correct. Dell and Lenovo set their Intel drives to RAID mode, even in single drive setups.
                        It is also possible that any bios update done may reset things back to raid mode. Just something to note on the off chance that Dell sets it up like Lenovo does. My Lenovo has had a farly decent number of bios updates the past few months, I think because of the Spectre thing, and I of course forget to change the drive setting every time lol
                        • Top
                        • Bottom

                        Comment

                        Previous template Next
                        Working...
                        X