Lexmark Pro705 unable to print, but the software installed sucessfully

[Bergie5737]

Good day

I am trying to get my Lexmark printer to print and scan.
The software from Lexmark installed fine and I can go up to "Print test page" it stops there forever and never say anything or print anything. The printer queue just sits there forever.
In CUPS (via the web interface) the printer is there as well. I tried both network and USB to no avail.
In CUPS however under printer drivers the Pro700 series is listed twice and clicking the tab I get this error.

Idle - "File "/usr/local/lexmark/v3/bin/printfilter" has insecure permissions (0100775/uid=0/gid=0)."

And when I try to print a test page from "Printers >> Maintenance" I get this

Pro700-Series-26	Unknown	Withheld	1k	Unknown	stopped

This link http://askubuntu.com/questions/43790...h-ubuntu-13-10 says it could be permissions.
Here is what its says:

$ ls -la /usr/local/lexmark/v3/bin/
total 1004
drwxr-xr-x 3 root root   4096 .
drwxr-xr-x 8 root root   4096 ..
-rwxr-xr-x 1 root root 755469 lxhcp
-rwxr-xr-x 1 root root 110411 lxusb
-rwxr-xr-x 1 root root 146921 printfilter
drwxr-xr-x 2 root root   4096 .scripts

Running the command I get this:

$ ls -la /usr/local/lexmark/v3/bin
total 896
drwxr-xr-x 3 root bin    4096 Apr  4 13:08 .
drwxr-xr-x 8 root bin    4096 Apr  4 12:13 ..
-rwxr-xr-x 1 root bin  659609 Aug 16  2012 lxhcp
-rwxrwxr-x 1 root bin  100299 Aug 16  2012 lxusb
-rwxrwxr-x 1 root root 135652 Aug 16  2012 printfilter
drwxr-xr-x 2 root bin    4096 Apr  4 13:08 .scripts

I don't know if it will solve the problem changing permissions and ownership, and I am worried that I may mess up my system if I change ownership.
The printer issue is so far the only problem I have with the new Kubuntu install.
Thank you

[Rod J]

I'm guessing a bit here but I'd try this first: sudo chown -R root:root /usr/local/lexmark/v3/bin/ in a terminal.

That will change the ownership of the Lexmark driver directories and files to root (which is one of the things recommended on that page you referenced, although the answer given wasn't accepted/acknowledged). It shouldn't do any harm to do this.

[Bergie5737]

Apologies for slow response.
I've tried command as suggested. I get the same response though.
Regards

[Bergie5737]

Oh, the permission has now changed to

~$ ls -la /usr/local/lexmark/v3/bin
drwxr-xr-x 3 root root 4096 Apr 4 13:08 .
drwxr-xr-x 8 root bin 4096 Apr 4 12:13 ..
-rwxr-xr-x 1 root root 659609 Aug 16 2012 lxhcp
-rwxrwxr-x 1 root root 100299 Aug 16 2012 lxusb
-rwxrwxr-x 1 root root 135652 Aug 16 2012 printfilter
drwxr-xr-x 2 root root 4096 Apr 4 13:08 .scripts

[SteveRiley]

In System Settings -> Printers, click the Configure button. What's shown in the Driver entry and the Connection text?

[Bergie5737]

Hi there.
It shows "Current - Lexmark Pro700 Series, 1.0"

I had to re-install the printer as I removed it for being useless. :-)

Oh, and opening the printer in system settings, it show "idle - File /usr/local/lexmark/v3/bin/printfilter" has insecure permissions (0100775/uid=0/gid=0)"
Regards

[SteveRiley]

Hm. I don't see that printer driver in my list of Lexmark choices. Where did you obtain the driver from?

[Snowhog]

Firmware update for Pro700 Series printers for 32 & 64 bit.

File Name: Lexmark_Pro700_Series_C020212_00_FWUpdate.sh.tar.g z
Released 02/23/2012
Version: C020212
File Size 7.03 MB
Download Estimate

Dialup
00:17:08
DSL
00:00:56
Cable
00:00:11
LAN
00:00:05


Release Notes

Firmware update for Pro700 Series printers for 32 & 64 bit.

Operating Systems: Fedora 10, OpenSUSE 11.1, OpenSUSE 11.0
Data Stream: n/a
Languages: العَرَبِيَّة,čeština,Dansk,Deutsch,Νεοελληνική,Eng lish,Español,Suomi,Français,עברית,Italiano, 日本語,한국어,Nederlands,Norsk,Polski,Portuguese Brasileiro,Português,русский,Svenska,Türkçe,简体中文,中 文,繁體中文
Products: Lexmark Prevail Pro702, Lexmark Prevail Pro706, Lexmark Prevail Pro705


Direct link: http://downloads.lexmark.com/downloa...date.sh.tar.gz

[SteveRiley]

Firmware update for Pro700 Series printers for 32 & 64 bit.

Operating Systems: Fedora 10, OpenSUSE 11.1, OpenSUSE 11.0

So this is a firmware update, not an operating system driver. And it would appear that using this particular firmware installer requires Fedora or OpenSUSE, not Debian or *buntu.

[Bergie5737]

Yeah, agreed.Firmware update was done already from a Windows machine.

To Steve Riley: As to where I got the driver from? I think that came from the one supplied by Lexmark themselves. I tried to install the driver software from them, but I cannot confirm. I usually have two entries with that driver, I thought one was from Kubuntu install itself, but I could be wrong as I also tried to add the printer as USB and as network printer. I am not sure if Kubuntu would add the driver twice (once for USB and once for LAN). I've removed the Lexmark driver since as it seems to serve no purpose.

Perhaps that was where I went wrong by trying to use the (wrong) driver from Lexmark?
I picked the Ubuntu 12.04 printer utility. This is the link I used: http://support.lexmark.com/index?docLocale=en_US&page=content&segType=recomme ndedSegmentOS&id=DR21640&locale=EN&userlocale=EN_U S

As far as I can figure, it does not seem to matter which version of Ubuntu I pick in the drop down select, they all point to the same download.
Here is the link to the download select. I choose Lexmark Prevail Pro705 as that is the printer I have.
http://support.lexmark.com/index?pag...erlocale=EN_US

I've not tried the other drivers. I am tempted to try the PPD for cups driver, but not sure if that will be the correct driver to use.
Regards

[SteveRiley]

Hm. Those drivers look old -- Lexmark hasn't updated them in a while. Ubuntu 12.04 is the latest. Also, it looks like you downloaded the 32-bit version. Most Ubuntu installs these days are 64-bit; I wonder if this is part of your problem? I feel like I'm kind of guessing here, though.

[Bergie5737]

I appreciate you still sticking to me!
I've installed the 32bit version as my desktop PC is quite old and is 32bit. (It still runs XP as dual boot and is un-upgradeable to Windows 8. I could install Windows 7, but its not for sale anymore.) I keep the dual boot because of two programs I bought, which does not work on Linux or Wine. It cost me lots of money as well. They are old but working, and of course un-upgradeable! :-)
I've tried to install the PPD driver now and get this result when installing.

Preparing to unpack .../lexmark-inkjet-legacy-1.0-1.i386 (1).deb ...
Unpacking lexmark-inkjet-legacy (1.0-1) over (1.0-1) ...
Setting up lexmark-inkjet-legacy (1.0-1) ...
Apparmor cupsd exception already done.


You may have a firewall installed. A multicast DNS (mDNS) service firewall exception will be added to allow network printing. If the printer is not detected, please consult your operating system documentation on how to allow mDNS service in your firewall.

I've installed the driver, printer is detected, so I guess the above quote does not apply, and get the same result as before with insecure permissions. I've extracted the .deb and looked through the folders and found an lxPro700.ppd file and pointed my printer to use the this ppd file. Same result about insecure permissions.

[SteveRiley]

At this point, all I can think of is doing what's in the Ask Ubuntu post -- try the legacy driver and change permissions as indicated.