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    After adding memory, applications sometimes lock up requiring restart.

    I just added 16 additional GB of memory to my system;

    AMD 8 core @ 4GHz+ per core
    32GB G.Skill Ares 1866 DDR3 SDRAM
    ASUS Sabertooth 990FX R2.0 motherboard
    128GB SSD
    256GB SSD
    TB HDD @ 6GB/s
    TB HDD @ 3GB/s
    DVDRW
    Fractal Design 'Define R4' Case

    Since installing the additional memory, all applications have a tendency to lock up. Not all the time, but most of the time, when I first open the application. I have to restart the computer to move ahead.

    I realize I have more computer than I probabaly will ever need or use, but I love computers, which occupy most of my awake time, so I want my computer to work without locking up.

    The maker of the memory advised that I 'enable DOCP in BIOS' to test my memory modules in A2, which I suspect is the second slot on the motherboard, but not knowing that, reveals how much I don't know about the technical aspects of my computer.

    When I entered that into the search bar of Google, the first entry was about overclocking. It talked of the importance of tuning such system as mine, but was talking about an Intel system which is different from AMD.

    For the time being, I would really just like to get my computer running without continual lockups; I have other pressing computer problems to solve before I make any serious tune up of my computer's capabilities. I do suspect that I have memory timing problems that could be the cause of my problem.

    I am operating at the default 1300 and have the potential capability of 1866. If all 4 sticks were in harmony, even at 1300, would that possibly stabilize my machine? Thanks!

    #2
    I won't be very helpful here, just checking the quick and obvious:

    > Your board takes up to 32 GB, so that's OK. 4x8GB = 32 GB, so there's no dual-channel issues, you've got that right.

    > Do your memory specs correspond to those supported by the ASUS board? You can check both the memory website as well as the ASUS mobo site.

    > And does your UEFI(-BIOS) properly detect your memory modules? (You know, re-boot, press the proper key to enter your ASUS UEFI BIOS setup, and find and check how your memory is being detected, probably under some Advanced Setting.

    > And, you can always shutdown your system, turn off your power supply, unplug it from the wall, re-seat the memory, plug it back into the electrical outlet, turn your PSU to On, and turn on your PC and try it.
    An intellectual says a simple thing in a hard way. An artist says a hard thing in a simple way. Charles Bukowski

    Comment


      #3
      I did not build my computer to play games, so with other things taking so much time and the fact that the computer was working quite well, I never thought much about tuning up its capabilities, until when adding the new memory, I started having problems. Still working the problem, because the application freezes started happening again after installing the new BIOS upgrade, I decided to research some of the other capabilities of my computer.

      I contacted ASUS help for an issue and was inspired to tune my timing and motherboard. It is called overclocking, which is really not that important to me, because my system is pretty fast as is, but as I am learning, properly tuned features, while running at faster speeds are also more efficient when balanced. My memory is definitely suited for the motherboard, so that is probably not going to be a problem. ASUS technicians are very helpful, so I am excited about my prospects.

      My BIOS recognizes my memory just fine, but it is presently set to 1333, a default setting, instead of its advertised 1866. First step was to set it to 1600, but one of the expected settings is wrong, and I am waiting for advice how to proceed. All 8 cores are currently at 4Ghz, but prospects are that they will improve to about 4.8Ghz when the tuning is finished.

      All in all, I was happy with my MB and Memory before the upgrade, however when the system is in balance, it will use slightly less energy to get the increased power and speed. Pretty much a win win situation.

      Since I started messing with the timing settings, I am getting some locked up applications, but less than before, so I am relatively optimistic that eventually my system will improve considerably.

      THe same old rule applies, though, my new system is respectable, but has been outdated already by the new stuff. It is fine for my current needs and probably any future demand I put on it.

      Thanks for your interest Qqmike, are you a gamer?


      Originally posted by Qqmike View Post
      I won't be very helpful here, just checking the quick and obvious:

      > Your board takes up to 32 GB, so that's OK. 4x8GB = 32 GB, so there's no dual-channel issues, you've got that right.

      > Do your memory specs correspond to those supported by the ASUS board? You can check both the memory website as well as the ASUS mobo site.

      > And does your UEFI(-BIOS) properly detect your memory modules? (You know, re-boot, press the proper key to enter your ASUS UEFI BIOS setup, and find and check how your memory is being detected, probably under some Advanced Setting.

      > And, you can always shutdown your system, turn off your power supply, unplug it from the wall, re-seat the memory, plug it back into the electrical outlet, turn your PSU to On, and turn on your PC and try it.

      Comment


        #4
        Nope, not a gamer.
        An intellectual says a simple thing in a hard way. An artist says a hard thing in a simple way. Charles Bukowski

        Comment


          #5
          That was very surprising, my system is one gamers like; I thougt I was the only non-gamer anymore. That isn't totally true, I play spider solitaire at the 2nd level sometimes, but I don't think gamers consider that a game.

          I installed a BIOS upgrade and things worked as they should for a little while, but they have returned to locking up again. It is very frustrating, little things like that take some of the fun out of computing. Having to restart everytime I test to see if it still is a problem is a little annoying. So far I haven't had much success refining the power and speed settings of my processors and memory. I am still hopeful that progress will be forthcoming, because although I really do not need additional speed, having a balanced machine is sure to improved normal operation. And anyway, I really like all the speed I can get, so I won't mind additional speed either. I hope things are well for you and yours, thanks for your interest. It wouldn't be as fun without the struggle.

          Originally posted by Shabakthanai View Post
          I did not build my computer to play games, so with other things taking so much time and the fact that the computer was working quite well, I never thought much about tuning up its capabilities, until when adding the new memory, I started having problems. Still working the problem, because the application freezes started happening again after installing the new BIOS upgrade, I decided to research some of the other capabilities of my computer.

          I contacted ASUS help for an issue and was inspired to tune my timing and motherboard. It is called overclocking, which is really not that important to me, because my system is pretty fast as is, but as I am learning, properly tuned features, while running at faster speeds are also more efficient when balanced. My memory is definitely suited for the motherboard, so that is probably not going to be a problem. ASUS technicians are very helpful, so I am excited about my prospects.

          My BIOS recognizes my memory just fine, but it is presently set to 1333, a default setting, instead of its advertised 1866. First step was to set it to 1600, but one of the expected settings is wrong, and I am waiting for advice how to proceed. All 8 cores are currently at 4Ghz, but prospects are that they will improve to about 4.8Ghz when the tuning is finished.

          All in all, I was happy with my MB and Memory before the upgrade, however when the system is in balance, it will use slightly less energy to get the increased power and speed. Pretty much a win win situation.

          Since I started messing with the timing settings, I am getting some locked up applications, but less than before, so I am relatively optimistic that eventually my system will improve considerably.

          THe same old rule applies, though, my new system is respectable, but has been outdated already by the new stuff. It is fine for my current needs and probably any future demand I put on it.

          Thanks for your interest Qqmike, are you a gamer?

          Comment


            #6
            One thing you could try. First, write down any custom settings you have made in your BIOS so you can revert back to them if you have to. Then, re-boot, enter your BIOS, find and click the option to reset default settings, or load optimized defaults, whatever your BIOS calls the standard, usual, factory defaults your board came with. Then Save and Exit and it should re-boot, and you can see if that helped any. If not, of course, you can revert back to your custom defaults (which also seem not to be working).
            An intellectual says a simple thing in a hard way. An artist says a hard thing in a simple way. Charles Bukowski

            Comment


              #7
              My system has always been more capable than my requirements. I have been running with factory default settings until the past few days. I am not making changes frivolously either. I have the help of technician at AMD and GSkill in fine tuning the overclock settings. I am not really looking for the extra speed right now, I am just interesting in optimal settings at whatever speed I choose. My motherboard has tremendous capability that requires help for me to make any changes. There is a lot of memory to balance too. My BIOS even has a GUI, I navigate using my mouse, point and click. I am so spoiled.

              I haven't established any custom settings that I will keep, but when I do, my motherboard has the ability to retain multiple configurations for me to switch from and change anytime I want. I have done everything in your response several times in the last couple of days. Thanks Qqmike, your ideas are right on and I appreciate them. I am keeping good records of everything, so if anything happens that you need or can use, they will be available to you.

              Please continue trying to help, your help is greatly appreciated .

              Originally posted by Qqmike View Post
              One thing you could try. First, write down any custom settings you have made in your BIOS so you can revert back to them if you have to. Then, re-boot, enter your BIOS, find and click the option to reset default settings, or load optimized defaults, whatever your BIOS calls the standard, usual, factory defaults your board came with. Then Save and Exit and it should re-boot, and you can see if that helped any. If not, of course, you can revert back to your custom defaults (which also seem not to be working).

              Comment

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