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    Touchpad not functioning in new Kubuntu install

    Hello,

    I'm very new to Linux. I decided to move our NGO office over to Kubuntu because it is more user friendly, but I can avoid issues with viruses and piracy that are so prevalant throughout Indonesia.

    I am doing a "pilot project" on one of our PCs and the most immediate problem I've run into is that the touchpad isn't working now. I did have a very infested windows running, but after saving our needed data, I wiped it and installed Kubuntu 14.04 with KDE 4.13.3. I think my GRUB is Version: 0.97-29ubuntu66, but that's just from following the directions. The touchpad was working until I logged in the first time, and now it isn't working.

    This is an Acer Aspire E1-471 laptop with an Intel Core i3-2328M (2.2 GHz, 3MB L3 cache)

    I tried using google to find the answer and got to the point where I found out this data for the input device:
    I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
    N: Name="SynPS/2 Synaptics TouchPad"
    P: Phys=isa0060/serio2/input0
    S: Sysfs=/devices/platform/i8042/serio2/input/input10
    U: Uniq=
    H: Handlers=mouse0 event5
    B: PROP=9
    B: EV=b
    B: KEY=6420 0 30000 0 0 0 0 0 0 0 0
    B: ABS=2608000 11000003

    I really have no idea what to make of it so any helpful advice would be really appreciated.

    Larz

    #2
    Launch Muon Package Manager and see if you have the following packages installed. If not, install them.

    kde-touchpad
    xserver-xorg-input-synaptics
    Windows no longer obstructs my view.
    Using Kubuntu Linux since March 23, 2007.
    "It is a capital mistake to theorize before one has data." - Sherlock Holmes

    Comment


      #3
      Originally posted by Snowhog View Post
      Launch Muon Package Manager and see if you have the following packages installed. If not, install them.

      kde-touchpad
      xserver-xorg-input-synaptics
      I have both installed. So, that isn't the problem.

      Comment


        #4
        Check System Settings > Input Devices > Touchpad > Enable/Disable Touchpad
        Click image for larger version

Name:	Touchpad.jpg
Views:	1
Size:	56.3 KB
ID:	642436
        Windows no longer obstructs my view.
        Using Kubuntu Linux since March 23, 2007.
        "It is a capital mistake to theorize before one has data." - Sherlock Holmes

        Comment


          #5
          I appreciate all your help. This was the first thing I did. I tried it with all the possible combinations of when to be enabled and disabled. None of them make the touchpad work.

          Comment


            #6
            Let's check a couple things. First, what's the output of xinput --list?

            Here's mine, as an example, from my ThinkPad T520:
            Code:
            steve@t520:~$ [B]xinput --list[/B]
            ⎡ Virtual core pointer                          id=2    [master pointer  (3)]
            ⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
            ⎜   ↳ SynPS/2 Synaptics TouchPad                id=11   [slave  pointer  (2)]
            ⎜   ↳ TPPS/2 IBM TrackPoint                     id=12   [slave  pointer  (2)]
            ⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
                ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
                ↳ Power Button                              id=6    [slave  keyboard (3)]
                ↳ Video Bus                                 id=7    [slave  keyboard (3)]
                ↳ Sleep Button                              id=8    [slave  keyboard (3)]
                ↳ Integrated Camera                         id=9    [slave  keyboard (3)]
                ↳ AT Translated Set 2 keyboard              id=10   [slave  keyboard (3)]
                ↳ ThinkPad Extra Buttons                    id=13   [slave  keyboard (3)]
            Next, find the ID number associated with your touchpad and run xinput --test number where number is the ID number. Now, with the pointer still in the console window, perform a two-finger drag down. Do you see a list of events?

            Again, here's a short snippet of what I see:
            Code:
            steve@t520:~$ [B]xinput --test 11[/B]
            motion a[2]=-34 
            motion a[2]=-31 
            motion a[2]=-29 
            motion a[2]=-28 
            motion a[2]=-27 
            motion a[2]=-26 
            motion a[2]=-25 
            motion a[2]=-20 a[3]=3120 
            motion a[2]=-18 a[3]=3131 
            motion a[2]=-16 a[3]=3136 
            button press   5 
            button release 5 
            motion a[2]=-15 a[3]=3142 
            motion a[3]=3144 
            motion a[3]=3146 
            motion a[3]=3148 
            motion a[2]=-11 a[3]=3186 
            motion a[2]=-5 a[3]=3213 
            motion a[3]=3223 
            motion a[2]=-3 a[3]=3226
            Press Ctrl+C to stop xinput.

            Comment


              #7
              Here was my output to the initial test.

              Code:
              ⎡ Virtual core pointer                          id=2    [master pointer  (3)]
              ⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
              ⎜   ↳ SIGMACHIP Usb Mouse                       id=11   [slave  pointer  (2)]
              ⎜   ↳ SynPS/2 Synaptics TouchPad                id=13   [slave  pointer  (2)]
              ⎣ Virtual core keyboard                         id=3    [master keyboard (2)]
                  ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
                  ↳ Power Button                              id=6    [slave  keyboard (3)]
                  ↳ Video Bus                                 id=7    [slave  keyboard (3)]
                  ↳ Power Button                              id=8    [slave  keyboard (3)]
                  ↳ Sleep Button                              id=9    [slave  keyboard (3)]
                  ↳ HD WebCam                                 id=10   [slave  keyboard (3)]
                  ↳ AT Translated Set 2 keyboard              id=12   [slave  keyboard (3)]
                  ↳ Acer WMI hotkeys                          id=14   [slave  keyboard (3)]
              So, I did the xinput test 13. I then tried to do everything with one or two fingers on my touchpad, clicking buttons, trying to scroll, doing a two-fingered scroll...nothing happened. The only results I got was when I was going back to my external mouse I got a series of ^[[B^[[A when I used the scroll wheel.
              Last edited by SteveRiley; Sep 04, 2014, 11:55 AM.

              Comment


                #8
                What's the output of lsmod?

                Comment


                  #9
                  Wow...a lot!

                  Module Size Used by
                  ctr 12905 1
                  ccm 17496 1
                  cdc_acm 27963 0
                  bnep 18895 2
                  rfcomm 53664 0
                  bluetooth 342208 10 bnep,rfcomm
                  uvcvideo 71309 0
                  videobuf2_vmalloc 13048 1 uvcvideo
                  videobuf2_memops 13170 1 videobuf2_vmalloc
                  videobuf2_core 39258 1 uvcvideo
                  videodev 108503 2 uvcvideo,videobuf2_core
                  snd_hda_codec_hdmi 45440 1
                  snd_hda_codec_realtek 55163 1
                  snd_hda_intel 42730 6
                  snd_hda_codec 164067 3 snd_hda_codec_realtek,snd_hda_codec_hdmi,snd_hda_i ntel
                  snd_hwdep 13272 1 snd_hda_codec
                  arc4 12536 2
                  snd_pcm 85501 3 snd_hda_codec_hdmi,snd_hda_codec,snd_hda_intel
                  ath9k 144602 0
                  acer_wmi 31735 0
                  snd_page_alloc 14230 2 snd_pcm,snd_hda_intel
                  snd_seq_midi 13132 0
                  snd_seq_midi_event 14475 1 snd_seq_midi
                  sparse_keymap 13708 1 acer_wmi
                  intel_rapl 18301 0
                  x86_pkg_temp_thermal 13845 0
                  intel_powerclamp 14239 0
                  coretemp 13195 0
                  ath9k_common 13359 1 ath9k
                  snd_rawmidi 25135 1 snd_seq_midi
                  kvm_intel 132549 0
                  ath9k_hw 438205 2 ath9k_common,ath9k
                  snd_seq 55383 2 snd_seq_midi_event,snd_seq_midi
                  kvm 388084 1 kvm_intel
                  snd_seq_device 14137 3 snd_seq,snd_rawmidi,snd_seq_midi
                  snd_timer 28584 2 snd_pcm,snd_seq
                  mei_me 18195 0
                  ath 23922 3 ath9k_common,ath9k,ath9k_hw
                  mac80211 546051 1 ath9k
                  mei 66737 1 mei_me
                  cfg80211 409394 3 ath,ath9k,mac80211
                  snd 60939 23 snd_hda_codec_realtek,snd_hwdep,snd_timer,snd_hda_ codec_hdmi,snd_pcm,snd_seq,snd_rawmidi,snd_hda_cod ec,snd_hda_intel,snd_seq_device,snd_seq_midi
                  crc32_pclmul 12967 0
                  soundcore 12600 1 snd
                  rtsx_pci_ms 17807 0
                  joydev 17101 0
                  serio_raw 13230 0
                  memstick 16174 1 rtsx_pci_ms
                  lpc_ich 16864 0
                  mac_hid 13037 0
                  parport_pc 31981 0
                  ppdev 17391 0
                  lp 13299 0
                  parport 40836 3 lp,ppdev,parport_pc
                  hid_generic 12492 0
                  usbhid 46997 0
                  hid 87604 2 hid_generic,usbhid
                  i915 705659 3
                  rtsx_pci_sdmmc 22693 0
                  i2c_algo_bit 13197 1 i915
                  drm_kms_helper 47182 1 i915
                  psmouse 91329 0
                  drm 244037 4 i915,drm_kms_helper
                  ahci 25579 2
                  r8169 61562 0
                  libahci 27214 1 ahci
                  rtsx_pci 43796 2 rtsx_pci_ms,rtsx_pci_sdmmc
                  mii 13654 1 r8169
                  video 18903 2 i915,acer_wmi
                  wmi 18673 1 acer_wmi


                  But I don't know what it means.

                  Comment


                    #10
                    Those are the kernel modules loaded into memory. The list is fine -- I was looking for psmouse.

                    Does the touchpad work if you boot the computer without the external mouse connected?

                    Comment


                      #11
                      No...it doesn't work at all.

                      Comment


                        #12
                        I keep thinking I'm replying to this! No. The touchpad doesn't work if I boot without the mouse.

                        Comment


                          #13
                          Try this. Open a console and type:
                          Code:
                          sudo rmmod psmouse
                          sudo modprobe psmouse proto=imps
                          Exit the console.
                          Press Alt+F2 and type:
                          kdesudo kate /etc/modprobe.d/touchpad.conf
                          Add:

                          options psmouse proto=imps

                          Save and close Kate. Logout and reboot.
                          Windows no longer obstructs my view.
                          Using Kubuntu Linux since March 23, 2007.
                          "It is a capital mistake to theorize before one has data." - Sherlock Holmes

                          Comment


                            #14
                            Paul,

                            Thanks again for your help. I did that, and still no response. I confirmed that the line of code was saved in Kate.

                            Comment

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