log in but no icons, no functionality

[Jerryr]

HI,
Let me try to explain the problem. Am using the lates Kubuntu 13 and downloaded some apps via Muon/restarted/can log in/get regular screen with default colors but nothing else/mouse works/no icons/no functionality/rebooted/repaired packages from recovery on reboot. Any suggestions? I was working on some work files and saved to HD and need to be able to retrieve them at minimum. Thanking you in advance. Jerry
P.S. someone said that laptops and Kubuntu have an issue where the software is in sleep mode, doesn't open up fully. I tried opening and closing the lid which worked before the latest incidence. Asus N53sv laptop

[Jerryr]

Ok, so I looked at possible solutions and tried the ctrl/alt/F1/F6/F7 along with sudo fdisk -l and sudo apt-get install f and I go go back and forth from konsole to the screen but the screen remains the same - mouse works but no functionality, no icons.

Please help, Merry Christmas.

[Snowhog]

Did everything work before you "downloaded some apps via Muon"? Does KRunner work (Alt+F2)? Can you get to a tty session (Clt+Alt+F2)?

[Jerryr]

Did everything work before you "downloaded some apps via Muon"? Does KRunner work (Alt+F2)? Can you get to a tty session (Clt+Alt+F2)?

Hi Snowhog,
It was working more or less, maybe starting to hang up a bit but opening and closing the lid helped (happened once or twice). Yes to alt+f2 and clt+alt+f2.

[Snowhog]

Okay. Let's go to a tty with Ctl+Alt+F2. Log in. Then type:

sudo apt-get update && sudo apt-get dist-upgrade

After the dist-upgrade completes and is prompting you for an answer (Y/n), are any errors shown as to broken packages? If 'yes', don't press Enter; type n and press Enter. Note which packages are broken. Otherwise, if no errors, go ahead and press Enter to process the package updates. When finished, type sudo shutdown -r now (to force a system shutdown and reboot). Log in again. Is your desktop functional now?

[Jerryr]

Okay. Let's go to a tty with Ctl+Alt+F2. Log in. Then type:

sudo apt-get update && sudo apt-get dist-upgrade

After the dist-upgrade completes and is prompting you for an answer (Y/n), are any errors shown as to broken packages? If 'yes', don't press Enter; type n and press Enter. Note which packages are broken. Otherwise, if no errors, go ahead and press Enter to process the package updates. When finished, type sudo shutdown -r now (to force a system shutdown and reboot). Log in again. Is your desktop functional now?

HI, did as you said but there was no y/n response at end, just goes back to my regular konsole log in spot (if that is the correct word for it). I do get a repeated error message text line: "failed to fetch http://ca.archive.ubuntu.com.....something wicked happened resolving "ca.archive.ubuntu.com" (-5-no address associated with host name)

Jerry

[Jerryr]

Oh, one line was there that I did not notice earlier: "E:some index files failied to download. They have been ignored, or old ones used instead".

[Snowhog]

Let's look at your sources.list file.

Alt+F2 and type: konsole and press Enter. Does Konsole run and open a konsole window? If 'yes', type:

grep deb /etc/apt/sources.list

[SteveRiley]

I do get a repeated error message text line: "failed to fetch http://ca.archive.ubuntu.com.....something wicked happened resolving "ca.archive.ubuntu.com" (-5-no address associated with host name)

This error indicates something is wrong with your network connection. In a console window, please run each of the following commands and copy/paste the output here.

cat /etc/network/interfaces

ls -al /etc/resolv.conf

cat /etc/resolv.conf

nm-tool

ping 4.2.2.1

ping google.com

[Jerryr]

Let's look at your sources.list file.

Alt+F2 and type: konsole and press Enter. Does Konsole run and open a konsole window? If 'yes', type:

grep deb /etc/apt/sources.list

Done, get lots of the following, "deb-src http://extras.ubuntu.com/ubuntu suacy main" plus others - main restricted, partner, multiverse and universe. All for Amd 64.

[Jerryr]

Steve, I have to type all the answers out, can not cut and paste. Did it once already not sure where it went so here it is again, sigh.

1) # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loobback
2) lrwxrwxrwx 1 root 29Nov 18 11:43 /etc/resolv.conf-->../run/resolvconf/resolv.conf
3) #dynamic resolv.conf(5) file for glibc resolver(3) generated byconf (8)# do not edit this file by hand - your changes will be over written
4)Network manager tool,
state: disconnected,
xx(process:4992) warningxx: error: cannot retrieve connection
vid 1000 has no permission to perform this operation

Device: eth0
type: WIred
drivers: r8169
state: unavailable
default: no
HW address: 54:04:A6:15:65:F9
Capabilities
carrier direct: yes
wired properties carrier: off

Device: wlan0
type: 802.11wifi
drivers: ath9k
state: unavailable
default: no
HW adress: 74:2F:68:CF:f@:40
Wireless properties: WEP/WPA/WPA2 = all yes
wireless access points
5) connect: network is unavailable
6) ping: unknown host google.com

[SteveRiley]

I think you've missed some of the output in your retyping. You could take photos with your mobile phone and upload them to someplace like imgur.com and post links.

But from what I see so far, your computer isn't connected to any network.

[Jerryr]

I think you've missed some of the output in your retyping. You could take photos with your mobile phone and upload them to someplace like imgur.com and post links.

But from what I see so far, your computer isn't connected to any network.

Check it out here, http://imgur.com/a/b88ky

[SteveRiley]

Yep, as I suspected. The computer isn't connected to any network. When did you last reboot it? How are you trying to connect -- wired or wireless?

[Jerryr]

I have rebooted often lastnight and earlier in the morning. I connect wirelessly.