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    #1

    KMail Problems

    Using kubuntu v13.04 64 bit
    Have been using KMail for a long time, with no problems. Now it suddenly is corrupt - hangs when any action is taken, totally useless.
    Ran Muon Package Manager – uninstalled Kmail. However, Kmail still ran using the same corrupt version !!. Repeated this process 2 more times. Finally suceeded!
    Package Manager reports it was not installed. Rinstalled from Muon Package Manager Aug 19
    I still get the SAME STUPID CORRUPT VERSION!! Sure would appreciate some help to resolve this dilema!
    Tags: kmail, won't uninstall
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    #2
    What version of KDE are you on? Do/Did you have Kontact installed?
    Windows no longer obstructs my view.
    Using Kubuntu Linux since March 23, 2007.
    "It is a capital mistake to theorize before one has data." - Sherlock Holmes​
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      #3
      Not sure re KDE - how to I find the version?
      Kontact not installed
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        #4
        As to version of KDE, just launch any KDE application and click on Help > About KDE.
        Windows no longer obstructs my view.
        Using Kubuntu Linux since March 23, 2007.
        "It is a capital mistake to theorize before one has data." - Sherlock Holmes​
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          #5
          KDE version 4.11.00
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            #6
            Okay. Will Kmail start? If 'yes', check the version: Help > About Kmail.
            Windows no longer obstructs my view.
            Using Kubuntu Linux since March 23, 2007.
            "It is a capital mistake to theorize before one has data." - Sherlock Holmes​
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              #7
              KMail v 4.11
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                #8
                Okay.

                Open a console. Type:
                Code:
                sudo apt-get update && sudo apt-get dist-upgrade
                What is the output? Copy/paste. Don't answer the question -- yet.
                Windows no longer obstructs my view.
                Using Kubuntu Linux since March 23, 2007.
                "It is a capital mistake to theorize before one has data." - Sherlock Holmes​
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                  #9
                  Code:
                  bumpy@Bumpyputer:~$ sudo apt-get update && sudo apt-get dist-upgrade
[sudo] password for bumpy: 
Hit http://ppa.launchpad.net raring Release.gpg
Hit http://extras.ubuntu.com raring Release.gpg                      
Hit http://ca.archive.ubuntu.com raring Release.gpg                  
Hit http://security.ubuntu.com raring-security Release.gpg           
Hit http://ppa.launchpad.net raring Release.gpg                      
Hit http://extras.ubuntu.com raring Release                          
Hit http://security.ubuntu.com raring-security Release                                      
Get:1 http://ca.archive.ubuntu.com raring-updates Release.gpg [933 B]                       
Hit http://ppa.launchpad.net raring Release                                                
Hit http://extras.ubuntu.com raring/main Sources                                            
Hit http://security.ubuntu.com raring-security/main Sources                                
Hit http://ca.archive.ubuntu.com raring-proposed Release.gpg         
Hit http://ppa.launchpad.net raring Release                          
Hit http://extras.ubuntu.com raring/main amd64 Packages                                     
Hit http://security.ubuntu.com raring-security/universe Sources                            
Hit http://ca.archive.ubuntu.com raring Release                      
Hit http://ppa.launchpad.net raring/main amd64 Packages                                                     
Hit http://extras.ubuntu.com raring/main i386 Packages                                     
Hit http://security.ubuntu.com raring-security/multiverse Sources                          
Get:2 http://ca.archive.ubuntu.com raring-updates Release [40.8 kB]  
Hit http://ppa.launchpad.net raring/main i386 Packages                                               
Hit http://security.ubuntu.com raring-security/main amd64 Packages                                   
Hit http://security.ubuntu.com raring-security/universe amd64 Packages                               
Hit http://security.ubuntu.com raring-security/multiverse amd64 Packages                                    
Hit http://ca.archive.ubuntu.com raring-proposed Release                                    
Hit http://ppa.launchpad.net raring/main Sources                                                            
Hit http://security.ubuntu.com raring-security/main i386 Packages                           
Hit http://ca.archive.ubuntu.com raring/main Sources                                        
Hit http://ppa.launchpad.net raring/main amd64 Packages               
Hit http://security.ubuntu.com raring-security/universe i386 Packages                       
Hit http://ca.archive.ubuntu.com raring/universe Sources                                    
Hit http://ppa.launchpad.net raring/main i386 Packages                                      
Hit http://security.ubuntu.com raring-security/multiverse i386 Packages
Hit http://ca.archive.ubuntu.com raring/multiverse Sources                                  
Hit http://ca.archive.ubuntu.com raring/main amd64 Packages                                 
Hit http://security.ubuntu.com raring-security/main Translation-en    
Hit http://ca.archive.ubuntu.com raring/universe amd64 Packages       
Hit http://ca.archive.ubuntu.com raring/multiverse amd64 Packages                           
Hit http://ca.archive.ubuntu.com raring/main i386 Packages                                                   
Hit http://security.ubuntu.com raring-security/multiverse Translation-en                                     
Hit http://ca.archive.ubuntu.com raring/universe i386 Packages                                               
Ign http://extras.ubuntu.com raring/main Translation-en_US                                                   
Hit http://ca.archive.ubuntu.com raring/multiverse i386 Packages                                             
Ign http://extras.ubuntu.com raring/main Translation-en                                                      
Hit http://security.ubuntu.com raring-security/universe Translation-en                                       
Ign http://extras.ubuntu.com raring/main Translation-en_CA                                                   
Hit http://ca.archive.ubuntu.com raring/main Translation-en                                                  
Hit http://ca.archive.ubuntu.com raring/main Translation-en_CA                                               
Hit http://ca.archive.ubuntu.com raring/multiverse Translation-en                                            
Hit http://ca.archive.ubuntu.com raring/universe Translation-en                                              
Hit http://ca.archive.ubuntu.com raring/universe Translation-en_CA                                           
Get:3 http://ca.archive.ubuntu.com raring-updates/main Sources [61.6 kB]                                     
Get:4 http://ca.archive.ubuntu.com raring-updates/universe Sources [70.5 kB]                                 
Ign http://ppa.launchpad.net raring/main Translation-en_US                    
Ign http://ppa.launchpad.net raring/main Translation-en                                     
Get:5 http://ca.archive.ubuntu.com raring-updates/multiverse Sources [1,825 B]
Ign http://ppa.launchpad.net raring/main Translation-en_CA                       
Get:6 http://ca.archive.ubuntu.com raring-updates/main amd64 Packages [157 kB]
Ign http://ppa.launchpad.net raring/main Translation-en_US                
Ign http://ppa.launchpad.net raring/main Translation-en                                                     
Get:7 http://ca.archive.ubuntu.com raring-updates/universe amd64 Packages [136 kB]                          
Ign http://ppa.launchpad.net raring/main Translation-en_CA                                                  
Ign http://security.ubuntu.com raring-security/main Translation-en_US                                       
Get:8 http://ca.archive.ubuntu.com raring-updates/multiverse amd64 Packages [3,426 B]                       
Ign http://security.ubuntu.com raring-security/main Translation-en_CA                                       
Get:9 http://ca.archive.ubuntu.com raring-updates/main i386 Packages [156 kB]                               
Ign http://security.ubuntu.com raring-security/multiverse Translation-en_US                                 
Ign http://security.ubuntu.com raring-security/multiverse Translation-en_CA                                 
Get:10 http://ca.archive.ubuntu.com raring-updates/universe i386 Packages [137 kB]                          
Ign http://security.ubuntu.com raring-security/universe Translation-en_US                                   
Ign http://security.ubuntu.com raring-security/universe Translation-en_CA                                   
Get:11 http://ca.archive.ubuntu.com raring-updates/multiverse i386 Packages [3,612 B]                       
Hit http://ca.archive.ubuntu.com raring-updates/main Translation-en                                         
Hit http://ca.archive.ubuntu.com raring-updates/multiverse Translation-en                                   
Hit http://ca.archive.ubuntu.com raring-updates/universe Translation-en                                     
Hit http://ca.archive.ubuntu.com raring-proposed/main amd64 Packages                                        
Hit http://ca.archive.ubuntu.com raring-proposed/multiverse amd64 Packages                                  
Hit http://ca.archive.ubuntu.com raring-proposed/universe amd64 Packages                                    
Hit http://ca.archive.ubuntu.com raring-proposed/main i386 Packages                                         
Hit http://ca.archive.ubuntu.com raring-proposed/multiverse i386 Packages                                   
Hit http://ca.archive.ubuntu.com raring-proposed/universe i386 Packages                                     
Hit http://ca.archive.ubuntu.com raring-proposed/main Translation-en                                        
Hit http://ca.archive.ubuntu.com raring-proposed/main Translation-en_CA                                     
Hit http://ca.archive.ubuntu.com raring-proposed/multiverse Translation-en                                  
Hit http://ca.archive.ubuntu.com raring-proposed/universe Translation-en                                    
Hit http://ca.archive.ubuntu.com raring-proposed/universe Translation-en_CA                                 
Ign http://ca.archive.ubuntu.com raring/main Translation-en_US                                              
Ign http://ca.archive.ubuntu.com raring/multiverse Translation-en_US
Ign http://ca.archive.ubuntu.com raring/multiverse Translation-en_CA
Ign http://ca.archive.ubuntu.com raring/universe Translation-en_US
Ign http://ca.archive.ubuntu.com raring-updates/main Translation-en_US
Ign http://ca.archive.ubuntu.com raring-updates/main Translation-en_CA
Ign http://ca.archive.ubuntu.com raring-updates/multiverse Translation-en_US
Ign http://ca.archive.ubuntu.com raring-updates/multiverse Translation-en_CA
Ign http://ca.archive.ubuntu.com raring-updates/universe Translation-en_US
Ign http://ca.archive.ubuntu.com raring-updates/universe Translation-en_CA
Ign http://ca.archive.ubuntu.com raring-proposed/main Translation-en_US
Ign http://ca.archive.ubuntu.com raring-proposed/multiverse Translation-en_US
Ign http://ca.archive.ubuntu.com raring-proposed/multiverse Translation-en_CA
Ign http://ca.archive.ubuntu.com raring-proposed/universe Translation-en_US
Fetched 768 kB in 21s (35.2 kB/s)
Reading package lists... Done
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
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                    #10
                    Okay, all is up to date.

                    Time to inquire as to the nature of the 'corruption' that you say exists with KMail. What happens? What do you see? What is/isn't it doing that it was before?
                    Windows no longer obstructs my view.
                    Using Kubuntu Linux since March 23, 2007.
                    "It is a capital mistake to theorize before one has data." - Sherlock Holmes​
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                      #11
                      It is still doing this EVERY time I open it - Had clicked in a local Folder - Message Box shows Retrieving Folder Conents Please wait
                      It was doing this last time I opened it 47 minutes ago, & prevoius times before that!!! Am unable to do ANYTHING ELSE WITH IT EXCEPT TO CLOSE.
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                        #12
                        Do you have saved email that is important to keep?
                        Windows no longer obstructs my view.
                        Using Kubuntu Linux since March 23, 2007.
                        "It is a capital mistake to theorize before one has data." - Sherlock Holmes​
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                          #13
                          Yes - saved all emails
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                            #14
                            Due to kmail's interaction with akonadi and its "less than stellar" implementation, corruption periodically happens with for me. Uninstalling/purging kmail removes the binary and the global configuration files however it does not remove your local files or the akonadi corruption. Try the following:
                            * Stop akonadi: "akonadictl stop"
                            * Cd into .local/share/akonadi
                            * Remove db files: "rm -r db_* file_db_data"
                            * Start akonadi: "akonadictl start"

                            After this, you may have to go to kmail's configuration and if necessary reset each account's notion of "Trash" folder, "Sent" folder, etc. Also, any filters set up that move emails to folders will need to be examined and reset their destination folder if necessary.

                            I like kmail. Much of it is fantastic compared to other email clients. It does, however, have some very rough edges particularly with respect to its use of akonadi.
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                              #15
                              Re: "After this, you may have to go to kmail's configuration and if necessary reset each account's notion of "Trash" folder, "Sent" folder, etc. Also, any filters set up that move emails to folders will need to be examined and reset their destination folder if necessary."

                              How do I find "kmail's configuration" ??
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