Unable to connect to internet via SFR Neufbox router

[Guest]

I have installed kubuntu 10.04.1 on my laptop. Using a wireless link kubuntu finds the router ok. I am also running Windows XP Pro. I have no problem accessing the internet under Windows. I have used the same parameters for kubuntu as for Windows, but for some reason cannot access the internet. The router is an SFR Neufbox.

Is there anyone that has had a similar problem. SFR are a french comms company, and they do not support linux. I am located in France.

[dibl]

Re: Unable to connect to internet via SFR Neufbox router

Have you tried connecting the laptop with an ethernet cable -- does it connect that way? If you could do that, then you could run

sudo ifconfig

EDIT: I meant

sudo ifconfig -a

as ElWray has written below.

and you could

ping [url]www.google.com[/url]

these would confirm that you have basic networking OK.

For wireless many Kubuntu users find that knetwork manager is not a satisfactory method to manage the wireless connection. So, wicd is the better package. You have to

sudo remove --purge knetworkmanager

first, before you install wicd. Search this forum on "knetwork-manager" and I think you'll find many threads. For example: http://kubuntuforums.net/forums/inde...opic=3112227.0

[ElWray]

Re: Unable to connect to internet via SFR Neufbox router

You could also try "sudo ifconfig -a"...
First time I installed Kubuntu and tried to connect, my network card wasn't active.

Good luck,
ElWray

[miKeyBabid]

Re: Unable to connect to internet via SFR Neufbox router

Although I'm not using the neuf box, I am also located in France and use Orange's LiveBox. I'm running Kubuntu Lucid Lynx on my main box and connect to the net without any issues via KNetworManager with an ethernet cable. I'm also running Arch Linux on an old Dell Inspiron 2200, which connects to the internet using wifi and wicd without any problem whatsoever.

I just ran a new search for surrounding signals and wicd brought up several neufboxes, so I don't think you ought to have any problem connecting to your box.

On another note, I've rung Orange for assistance a couple of times. On both occasions the technical issues I was experiencing were their issues. However, the first time I made the mistake of admitting I wasn't running Windows, and they instantly started saying they couldn't help me. The second time I rang up I just lied, said I was on Windows, and then they ran me through all the over-the-phone tests and got my LiveBox running correctly again.

Good luck getting it sorted.

[Guest]

Re: Unable to connect to internet via SFR Neufbox router

Thanks for the advice, guys.

I can't connect via ethernet cable because the socket is broken on my laptop.

I'm going to install kubuntu on my desktop PC, which is connected via ethernet cable. I couldn't do this before because I didn't have a 700 MB CD. I installed on my laptop using a DVD, but my PC doesn't have a DVD drive.

Anyway, I'll try out your suggestions. Also, I found some useful stuff on the ubuntu Forum. It'll be a few days before I can try anything, because I'm off to the UK.