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    #1

    Video format is not supported?

    I'm having some... issues with my Gutsy installation. I have recently upgraded
    from Dapper (of which, I had zero problems, just decided to keep up with
    technology) to Gutsy. I have an Acer Aspire 3003LCi laptop with a broken
    monitor (don't ask, long story). Needless to say, I am running with an
    external monitor. When I first installed Gutsy I was using an older monitor. Now I have a new monitor, but when I try to start-up I am greeted with a simple "Video Format is Not Supported" message. No login window, no splash screen, no nothing. However, I know that my login window is there, because I can (blindly) type my password and press <ENTER>, and then I hear the login greeting music. But still no picture. I've also attached my xorg.conf file for anybody's viewing pleasure. I'm actually typing this using an Ubuntu live CD. I'm unable to access my important/sensitive info due to this situation. I would greatly appreciate ANY assistance.

    __________________________________________________ __________

    Section "Files"
    EndSection

    Section "InputDevice"
    Identifier "Generic Keyboard"
    Driver "kbd"
    Option "CoreKeyboard"
    Option "XkbRules" "xorg"
    Option "XkbModel" "pc105"
    Option "XkbLayout" "us"
    EndSection

    Section "InputDevice"
    Identifier "Configured Mouse"
    Driver "mouse"
    Option "CorePointer"
    Option "Device" "/dev/input/mice"
    Option "Protocol" "ImPS/2"
    Option "ZAxisMapping" "4 5"
    Option "Emulate3Buttons" "true"
    EndSection

    Section "InputDevice"
    Identifier "Synaptics Touchpad"
    Driver "synaptics"
    Option "SendCoreEvents" "true"
    Option "Device" "/dev/psaux"
    Option "Protocol" "auto-dev"
    Option "HorizEdgeScroll" "0"
    EndSection

    Section "InputDevice"
    Driver "wacom"
    Identifier "stylus"
    Option "Device" "/dev/input/wacom"
    Option "Type" "stylus"
    Option "ForceDevice" "ISDV4" # Tablet PC ONLY
    EndSection

    Section "InputDevice"
    Driver "wacom"
    Identifier "eraser"
    Option "Device" "/dev/input/wacom"
    Option "Type" "eraser"
    Option "ForceDevice" "ISDV4" # Tablet PC ONLY
    EndSection

    Section "InputDevice"
    Driver "wacom"
    Identifier "cursor"
    Option "Device" "/dev/input/wacom"
    Option "Type" "cursor"
    Option "ForceDevice" "ISDV4" # Tablet PC ONLY
    EndSection

    Section "Device"
    Identifier "Generic Video Card"
    Driver "vesa"
    BusID "PCI:1:0:0"
    EndSection

    Section "Monitor"
    Identifier "Generic Monitor"
    Option "DPMS"
    HorizSync 30-70
    VertRefresh 50-160
    EndSection

    Section "Screen"
    Identifier "Default Screen"
    Device "Generic Video Card"
    Monitor "Generic Monitor"
    DefaultDepth 24
    EndSection

    Section "ServerLayout"
    Identifier "Default Layout"
    Screen "Default Screen"
    InputDevice "Generic Keyboard"
    InputDevice "Configured Mouse"

    # Uncomment if you have a wacom tablet
    # InputDevice "stylus" "SendCoreEvents"
    # InputDevice "cursor" "SendCoreEvents"
    # InputDevice "eraser" "SendCoreEvents"
    InputDevice "Synaptics Touchpad"
    EndSection
    __________________________________________________ __________

    ~~archery~~
    Tags: None
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    #2
    Re: Video format is not supported?

    Press ALT+Ctrl+F1

    This will take you out of graphics mode into terminal mode.

    From the prompt input the command:
    sudo dpkg-reconfigure xserver-xorg
    This will bring up a text based wizard. If you do not know the answer to any questions then go with the suggested default answer. If at first you don't succeed try again and specify VESA as the graphics mode . This should bring back some functionality.
    "A problem well stated is a problem half solved." --Charles F. Kettering
    "Sometimes the questions are complicated and the answers are simple."--Dr. Seuss
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      #3
      Re: Video format is not supported?

      I have utilized that command several times, each time making a slight modification to an entry. However I have not tried the VESA option yet. I will try that tonight when I get home. Thanks, I'll keep you posted.

      ~~archery~~
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        #4
        Re: Video format is not supported?

        Also, I realized that I forgot to mention the make/model of my monitor(s). The legacy (original install) monitor is a Gateway EV700 (I think, I'm currently not at home). And the new model is an Acer monitor, don't remember the model number, but brand new last year (2007).

        ~~archery~~
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          #5
          Re: Video format is not supported?

          Tried the VESA option. I will admit, something happened... but not something necessarily good. The screen flickered, went fuzzy, then began to oscillate from fuzz to blank screen and back again. Don't believe that was suppose to happen. Anyway, I decided to ditch the current install and try to re-install. However during the installation procedure I noticed that there was this error message popping up every now and then (during the boot-up scroll messages) that stated something of the following:

          bcm43xx: Error: Microcode "bcm4xx_microcode5.fw" not available or load failed

          Confused as to what that meant, I decided to abandon Gutsy altogether and resort back to Dapper (which worked fine). HOWEVER during the Dapper installation... that same error message appeared! Now I'm beginning to wonder if I have something internally wrong with my laptop.

          Does anybody have any suggestions? I'm open to trying (almost) anything to get this to work!
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            #6
            Re: Video format is not supported?

            I've never, never known the dpkg-redonfigure command not to work. Unfortunately this now beyond me and you'll have to wait for one of the technical wizards to come along...

            On another note BCM4xx is not a video problem. It relates to a Broadcom wireless card. It's the same card that I have in my laptop. Have a look at e.g. http://ubuntuforums.org/showpost.php...7&postcount=67 or https://help.ubuntu.com/community/Wi...eisty_No-Fluff or
            http://www.stchman.com/install_ndis_broadcom.html

            I've had success with http://ubuntuforums.org/showthread.p...ireless+feisty
            - but it's suggested that it produces a slower connection (not that I've noticed!)
            "A problem well stated is a problem half solved." --Charles F. Kettering
            "Sometimes the questions are complicated and the answers are simple."--Dr. Seuss
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