Cannot mount external drive in Dolphin

[brianharr]

I use a 2TB USB external drive as my main drive due to lack of space on my main computer. It won't mount in Dolphin. It works fine in Mint 21 and Ubuntu 24.04. The same happened before I upgraded from 23.10 to current 24.04

Error message: An error occurred while accessing '2TB USB Drv', the system responded: The requested operation has failed: Error mounting /dev/sdc1 at /media/brian/2TB USB Drv: wrong fs type, bad option, bad superblock on /dev/sdc1, missing codepage or helper program, or other error

Any advice?

System Operating System:

Kubuntu 24.04
KDE Plasma Version: 5.27.11
KDE Frameworks Version: 5.115.0
Qt Version: 5.15.13
Kernel Version: 6.8.0-31-generic (64-bit)
Graphics Platform: X11
Processors: 4 × Intel® Core™ i5-4590S CPU @ 3.00GHz
Memory: 7.7 GiB of RAM
Graphics Processor: Mesa Intel® HD Graphics 4600
Manufacturer: Hewlett-Packard
Product Name: HP ProDesk 400 G1 SFF

[oshunluvr]

What format is the drive? What is the output from "sudo dmesg" in Konsole?

[Schwarzer Kater]

Perhaps also see https://www.kubuntuforums.net/forum/...ternal-usb-hdd.

[brianharr]

What format is the drive? What is the output from "sudo dmesg" in Konsole?

Thanks

I get hundreds of error messages:

[10876.456453] audit: type=1400 audit(1716984207.058:295): apparmor="DENIED" operation="open" class="file" profile="snap.dolphin.dolphin" name="/home/brian/.config/kdedefaults/kdeglobals" pid=22090 comm="dolphin" requested_mask="r" deni
ed_mask="r" fsuid=1000 ouid=1000
[10882.265056] audit: type=1326 audit(1716984212.867:296): auid=1000 uid=1000 gid=1000 ses=2 subj=snap.dolphin.dolphin pid=22090 comm="dolphin" exe="/snap/dolphin/54/usr/bin/dolphin" sig=0 arch=c000003e syscall=203 compat=0 ip=0x7fb58da
f1531 code=0x50000
[10882.265063] audit: type=1326 audit(1716984212.867:297): auid=1000 uid=1000 gid=1000 ses=2 subj=snap.dolphin.dolphin pid=22090 comm="dolphin" exe="/snap/dolphin/54/usr/bin/dolphin" sig=0 arch=c000003e syscall=141 compat=0 ip=0x7fb58db
7078b code=0x50000
[10882.325338] audit: type=1400 audit(1716984212.927:298): apparmor="DENIED" operation="open" class="file" profile="snap.dolphin.dolphin" name="/proc/sys/kernel/core_pattern" pid=22090 comm="dolphin" requested_mask="r" denied_mask="r" f
suid=1000 ouid=0
[10882.387490] audit: type=1400 audit(1716984212.989:299): apparmor="DENIED" operation="open" class="file" profile="snap.dolphin.dolphin" name="/home/brian/.config/kdedefaults/kwinrc" pid=22090 comm="dolphin" requested_mask="r" denied_m
ask="r" fsuid=1000 ouid=1000

[brianharr]

What format is the drive? What is the output from "sudo dmesg" in Konsole?

I tried Partition Magic to see what format: NTFS

[oshunluvr]

Install ntfs-3g and try again

[Schwarzer Kater]

ntfs-3g should be installed automatically in Kubuntu 24.04 LTS, shouldn't it?

[oshunluvr]

ntfs-3g should be installed automatically in Kubuntu 24.04 LTS, shouldn't it?

I guess it should be...