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Booting issue - I'm lost

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    Booting issue - I'm lost

    I bought a Chuwi Herobox mini-pc in April 2020 and until very recently it was booting fine with Win10. Because of the booting issue covered below I swapped to my favourite OS, Kubuntu, but still the problem persists. I ran SMART diagnostics on the SDD and it's fine.


    I am now seeing this regularly when I boot it. To get it to boot into Kubuntu (and Win10 previously) I have to hit Esc and click Yes.




    Here's the PC's details from the main page.


    Anybody got any clues to proceed? It's not an important piece of kit as it's connected to a TV for streaming (Chrome and Kodi) so happy to try anything. I've contacted Chuwi and heard nothing; based on lack of forum answers I'm not surprised.



    #2
    If you hadn't noticed, any images or extra info looks to be missing.

    My guess is something in the firmware (bios) but can't be sure without that missing info

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