Hello,
More of a linux user than a power-user which means that not that familiar with linux commands.
I am having issues with my ethernet connection since last week. Noticed that on my laptop, ethernet connection is not recognized after waking up my laptop from sleep. However, the ethernet connection is recognized and connected once I restart my system.
I am using KDE Neon Plasma 5.22.4 and Neon is the only OS on my laptop. My laptop specs
So after some more research I found out that Ethernet connection is being disabled after waking up. I tried restarting Network manager using
The wired connection is now recognised but can't connect
Here are the output of sudo lshw -C network after system restart
output of sudo lshw -C network after waking up from sleep
And output of
Any ideas on how I can proceed from here. It could be a hardware issue but then again, the issue should persist consistently and not just after waking up.
More of a linux user than a power-user which means that not that familiar with linux commands.
I am having issues with my ethernet connection since last week. Noticed that on my laptop, ethernet connection is not recognized after waking up my laptop from sleep. However, the ethernet connection is recognized and connected once I restart my system.
I am using KDE Neon Plasma 5.22.4 and Neon is the only OS on my laptop. My laptop specs
Code:
Operating System: KDE neon 5.22 KDE Plasma Version: 5.22.4 KDE Frameworks Version: 5.84.0 Qt Version: 5.15.3 Kernel Version: 5.11.0-25-generic (64-bit) Graphics Platform: X11 Processors: 4 ? Intel? Core? i5-3230M CPU @ 2.60GHz Memory: 11.6 GiB of RAM Graphics Processor: Mesa DRI Intel? HD Graphics 4000 lspci | egrep -i --color 'network|ethernet' 01:00.0 Ethernet controller: Qualcomm Atheros AR8162 Fast Ethernet (rev 10) 02:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
So after some more research I found out that Ethernet connection is being disabled after waking up. I tried restarting Network manager using
Code:
sudo service networking restart
The wired connection is now recognised but can't connect
Code:
Wired Interface (enp1s0) The device could not be configured
Here are the output of sudo lshw -C network after system restart
Code:
sudo lshw -C network [sudo] password for <xxx>: *-network description: Ethernet interface product: AR8162 Fast Ethernet vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:01:00.0 logical name: enp1s0 version: 10 serial: 20:89:84:41:97:d5 size: 100Mbit/s capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm pciexpress msi msix bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=alx driverversion=5.11.0-27-generic duplex=full ip=192.168.1.3 latency=0 link=yes multicast=yes port=twisted pair speed=100Mbit/s resources: irq:16 memory:e0500000-e053ffff ioport:2000(size=128) *-network description: Wireless interface product: AR9485 Wireless Network Adapter vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:02:00.0 logical name: wlp2s0 version: 01 serial: 2c:d0:5a:34:42:66 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=5.11.0-27-generic firmware=N/A latency=0 link=no multicast=yes wireless=IEEE 802.11 resources: irq:17 memory:e0400000-e047ffff memory:e0480000-e048ffff
output of sudo lshw -C network after waking up from sleep
Code:
sudo lshw -C network *-network DISABLED description: Ethernet interface product: AR8162 Fast Ethernet vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:01:00.0 logical name: enp1s0 version: 10 serial: 20:89:84:41:97:d5 width: 64 bits clock: 33MHz capabilities: pm pciexpress msi msix bus_master cap_list ethernet physical configuration: broadcast=yes driver=alx latency=0 multicast=yes resources: irq:16 memory:e0500000-e053ffff ioport:2000(size=128) *-network description: Wireless interface product: AR9485 Wireless Network Adapter vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:02:00.0 logical name: wlp2s0 version: 01 serial: 2c:d0:5a:34:42:66 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list rom ethernet physical wireless configuration: broadcast=yes driver=ath9k driverversion=5.11.0-27-generic firmware=N/A ip=192.168.1.5 latency=0 link=yes multicast=yes wireless=IEEE 802.11 resources: irq:17 memory:e0400000-e047ffff memory:e0480000-e048ffff
And output of
Code:
lspci -nn 00:00.0 Host bridge [0600]: Intel Corporation 3rd Gen Core processor DRAM Controller [8086:0154] (rev 09) 00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) 00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04) 00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C216 Chipset Family MEI Controller #1 [8086:1e3a] (rev 04) 00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04) 00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C216 Chipset Family High Definition Audio Controller [8086:1e20] (rev 04) 00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C216 Chipset Family PCI Express Root Port 1 [8086:1e10] (rev c4) 00:1c.1 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 [8086:1e12] (rev c4) 00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C216 Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04) 00:1f.0 ISA bridge [0601]: Intel Corporation HM76 Express Chipset LPC Controller [8086:1e59] (rev 04) 00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04) 00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C216 Chipset Family SMBus Controller [8086:1e22] (rev 04) 01:00.0 Ethernet controller [0200]: Qualcomm Atheros AR8162 Fast Ethernet [1969:1090] (rev 10) 02:00.0 Network controller [0280]: Qualcomm Atheros AR9485 Wireless Network Adapter [168c:0032] (rev 01)
Any ideas on how I can proceed from here. It could be a hardware issue but then again, the issue should persist consistently and not just after waking up.