Hello Forum!
I'm currently using Quantal Quetzal with KDE 4.9.4, Compiz-effects enabled, on a 4 year old Samsung R40 notebook with ATI onboard graphics. In addition to the integrated touchpad I regularly attach an external USB-mouse. Most often this setup works quite well for the leisure-time internet-surfing. So most often, there is a Firefox with quite an arsenal of addons running. In the background I automatically have Amarok, KMail, Pidin, Knotes, KGPG, TV-Browser.
There are two distinct situations, I want to diagnose:
1. The internal touchpad and the keyboard stop working. I can still operate the external mouse. I can even enter basic text via the screen-keyboard into a console. How can I find out what happened to the internal input devices. Is there any way, to bring them back online?
2. The whole desktop freezes, not accepting any input anymore, cannot ctrl-alt-f1 to virtual console, ctrl-alt-del ignored, softpower-off no effect, the onscreen clock does not update anymore. So far I found it independent of prior hibernation (may also happen a few minutes after boot up), seems not to depend on time or high processor demand. I also thought the notebook might get too warm, so I placed it outside in the winter-air for the night. Next morning, I found the clock-screensaver frozen at some time in the middle of the night. But most often it hangs in the middle of a mouse-drag-operation.
Frequency ranges from 3 times a day to once a week. Both problems already bother me for years. With every update I hoped, it might go away, but it never did.
Is there any logging I can enable, install debug packages? Any config files I should upload for you to diagnose?
So far the closest thing was this wiki-entry: https://wiki.ubuntu.com/DebuggingProgramCrash
Only I never see an apport-retrace question ... so not helpful to me ...
I'm currently using Quantal Quetzal with KDE 4.9.4, Compiz-effects enabled, on a 4 year old Samsung R40 notebook with ATI onboard graphics. In addition to the integrated touchpad I regularly attach an external USB-mouse. Most often this setup works quite well for the leisure-time internet-surfing. So most often, there is a Firefox with quite an arsenal of addons running. In the background I automatically have Amarok, KMail, Pidin, Knotes, KGPG, TV-Browser.
There are two distinct situations, I want to diagnose:
1. The internal touchpad and the keyboard stop working. I can still operate the external mouse. I can even enter basic text via the screen-keyboard into a console. How can I find out what happened to the internal input devices. Is there any way, to bring them back online?
2. The whole desktop freezes, not accepting any input anymore, cannot ctrl-alt-f1 to virtual console, ctrl-alt-del ignored, softpower-off no effect, the onscreen clock does not update anymore. So far I found it independent of prior hibernation (may also happen a few minutes after boot up), seems not to depend on time or high processor demand. I also thought the notebook might get too warm, so I placed it outside in the winter-air for the night. Next morning, I found the clock-screensaver frozen at some time in the middle of the night. But most often it hangs in the middle of a mouse-drag-operation.
Frequency ranges from 3 times a day to once a week. Both problems already bother me for years. With every update I hoped, it might go away, but it never did.
Is there any logging I can enable, install debug packages? Any config files I should upload for you to diagnose?
So far the closest thing was this wiki-entry: https://wiki.ubuntu.com/DebuggingProgramCrash
Only I never see an apport-retrace question ... so not helpful to me ...
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