Today I spent 4 hours at a woman's house working on her PC. I got roped in by Frank to go visit his step-mom, before we head out on the town tonight for the pubs. Frank's step-mom is a nice lady in her mid 60's. So I downloaded Malwarebyte trial had to boot her Vista box in Safemode with Networking and ran a full scan. Two hours later I checked 198 items found...
I was beyond shocked. But I ticked all the boxed and they went away. Rebooted and the PC still would not load the web (explorer is a horrid browser) I brought up the Task Manager and found several processes running vzele.exe with other variants and identified as BitDefender or sometimes BitNefender. All the processes pointed to user/<her name>/... roaming... etc. So I rebooted in safemode, opened the roaming, and sorted by date. I could see they all fell on 12/30/2013 and had obvious random names. I recycled them and rebooted.
This seems to have solved the problem. I suggested she could try any flavor of Linux to reduce the problems. No sale, she is hooked in by playing those silly Big Fish and puzzle games. Then after Frank and I left he explained this happens a lot (in his opinion) because she downloads videos and burns them on DVD. Granny the video pirate! LoL
I don't judge people. But really I don't think there is anyway to get a virus/trojan from a movie. As I told him the file has to execute and more likely was on one of the games or came in as a toolbar. She had way too many toolbars to be effective. I am into medical science and not all that computer science.
Happy New Year! See you in 2014...
I was beyond shocked. But I ticked all the boxed and they went away. Rebooted and the PC still would not load the web (explorer is a horrid browser) I brought up the Task Manager and found several processes running vzele.exe with other variants and identified as BitDefender or sometimes BitNefender. All the processes pointed to user/<her name>/... roaming... etc. So I rebooted in safemode, opened the roaming, and sorted by date. I could see they all fell on 12/30/2013 and had obvious random names. I recycled them and rebooted.
This seems to have solved the problem. I suggested she could try any flavor of Linux to reduce the problems. No sale, she is hooked in by playing those silly Big Fish and puzzle games. Then after Frank and I left he explained this happens a lot (in his opinion) because she downloads videos and burns them on DVD. Granny the video pirate! LoL
I don't judge people. But really I don't think there is anyway to get a virus/trojan from a movie. As I told him the file has to execute and more likely was on one of the games or came in as a toolbar. She had way too many toolbars to be effective. I am into medical science and not all that computer science.
Happy New Year! See you in 2014...
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