How to file a Kubuntu bug report on Launchpad?

[constancies]

Hey, I've lately been experiencing a bug with Discover and its Flatpak backend where sometimes installing a Flatpak will fail and return Aborted due to failure (While trying to apply extra data: apply_extra script failed, exit status 256). I wanted to report this downstream since this seemed at first like some sort of misconfiguration, but this is my first time using Launchpad and I've no clue how to use it. Could someone help me?

[claydoh]

The easiest way is to run in a terminal

 ubuntu-bug plasma-discover-backend-flatpak

This will walk you through the steps and open your browser


https://help.ubuntu.com/stable/ubunt...tu-bug.html.en
https://help.ubuntu.com/community/ReportingBugs
https://help.ubuntu.com/community/Re..._Launchpad.net

The error message is quite common, and seems to be unrelated to Plasma Discover or any desktop/distro so you possibly find this already reported when going through the reporting steps.

[constancies]

Hey, I tried using ubuntu-bug, but after pressing "send" it crashed.
Here are the crash logs:

[FONT=monospace][COLOR=#000000]Traceback (most recent call last): [/COLOR]
 File "/usr/share/apport/apport-kde", line 594, in <module>
   sys.exit(UserInterface.run_argv())
            ^^^^^^^^^^^^^^^^^^^^^^^^
 File "/usr/lib/python3/dist-packages/apport/ui.py", line 917, in run_argv
   return self.run_report_bug()
          ^^^^^^^^^^^^^^^^^^^^^
 File "/usr/lib/python3/dist-packages/apport/ui.py", line 740, in run_report_bug
   self.file_report()
 File "/usr/lib/python3/dist-packages/apport/ui.py", line 1791, in file_report
   upthread.exc_raise()
 File "/usr/lib/python3/dist-packages/apport/REThread.py", line 67, in exc_raise
   raise self._exception[1].with_traceback(self._exception[2])
 File "/usr/lib/python3/dist-packages/apport/REThread.py", line 42, in run
   self._retval = self.__target(*self.__args, **self.__kwargs)
                  ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
 File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", line 223, in upload
   ticket = upload_blob(blob_file, progress_callback, hostname=self.get_hostname())
            ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
 File "/usr/lib/python3/dist-packages/apport/crashdb_impl/launchpad.py", line 1250, in upload_blob
   assert ticket
          ^^^^^^
AssertionError[/FONT]

​

[claydoh]

There is instruction on manually reporting as bug in one of my links.......

[constancies]

Got the bug reported!

[acheron]

Hey, I tried using ubuntu-bug, but after pressing "send" it crashed.
Here are the crash logs:

Ironically, a bug in ubuntu-bug/apport/launchpad

https://bugs.launchpad.net/ubuntu/+s...t/+bug/2096327

[Snowhog]

Ironically, a bug in ubuntu-bug/apport/launchpad

That's just hilarious!

[Snowhog]

(Customer's email stopped working)

Customer call's email support phone number.

Help Desk: "How can I help you today?"
Customer: "My email stopped working. Can you help?"
Help Desk: "Sure. Send us an email explaining your problem and request assistance."
Customer: (Long silence)