i'm posting this here, as well as in the thunderbird forum, because my experience has been that, despite NOT being specifically mozilla related, this forum gets me a lot better answers, a lot more quickly.
i'm using:
Thunderbird 128.5.2esr (64-bit)
Kubuntu 24.04
KDE Plasma 5.115.0
Qt 5.15.13
when i get attached files, like .jpg, .png, or .pdf, i can see that the message has an attached file, but thunderbird no longer opens those files, or knows how to make other applications, like okular, gwenview, or inkscape open them. this USED TO BE a standard feature.
1. receive an attached file: FILE-NAME.pdf
at the bottom of the window is a bar that says "1 attachment: FILE-NAME.pdf 3.8 kB"
2. click on FILE-NAME.pdf
EXPECTED RESULT: FILE-NAME.pdf opens in okular
ACTUAL RESULT: nothing
3. alternate-click on FILE-NAME.pdf and choose "Open" from the context menu
EXPECTED RESULT: FILE-NAME.pdf opens in okular
ACTUAL RESULT: nothing
4. alternate-click on FILE-NAME.pdf and choose "Save as..." from the context menu, and save the file somewhere obvious.
5. navigate to somewhere obvious, and open the file
RESULT: FILE-NAME.pdf opens
i looked at "Settings -> General -> Files & Attachments" and confirmed that "Portable Document Format (PDF)" is set to "Use okular". i also deleted, and re-added "Portable Document Format (PDF)" from "Settings -> General -> Files & Attachments" with no change in the above reported behaviour.
can somebody tell me what i'm doing wrong? thanks.
i'm using:
Thunderbird 128.5.2esr (64-bit)
Kubuntu 24.04
KDE Plasma 5.115.0
Qt 5.15.13
when i get attached files, like .jpg, .png, or .pdf, i can see that the message has an attached file, but thunderbird no longer opens those files, or knows how to make other applications, like okular, gwenview, or inkscape open them. this USED TO BE a standard feature.
1. receive an attached file: FILE-NAME.pdf
at the bottom of the window is a bar that says "1 attachment: FILE-NAME.pdf 3.8 kB"
2. click on FILE-NAME.pdf
EXPECTED RESULT: FILE-NAME.pdf opens in okular
ACTUAL RESULT: nothing
3. alternate-click on FILE-NAME.pdf and choose "Open" from the context menu
EXPECTED RESULT: FILE-NAME.pdf opens in okular
ACTUAL RESULT: nothing
4. alternate-click on FILE-NAME.pdf and choose "Save as..." from the context menu, and save the file somewhere obvious.
5. navigate to somewhere obvious, and open the file
RESULT: FILE-NAME.pdf opens
i looked at "Settings -> General -> Files & Attachments" and confirmed that "Portable Document Format (PDF)" is set to "Use okular". i also deleted, and re-added "Portable Document Format (PDF)" from "Settings -> General -> Files & Attachments" with no change in the above reported behaviour.
can somebody tell me what i'm doing wrong? thanks.