[SOLVED] Opening email links from thunderbird?

[bendy]

Upgraded from 23.10 to 24.04, so now have the "benefit" of thunderbird in snap form. The problem is that clicking on links in emails no longer opens them in a web browser (as worked perfectly fine previously). Even right-clicking and selection open in browser doesn't work. Default browser is set to google chrome in the kde system settings.

Is this a "feature" of the thunderbird snap, or has something else got messed up during the upgrade?

Thanks!

[Schwarzer Kater]

You could try if this also happens with the "traditional" Thunderbird.

See the "bonus section" of Essential and strongly recommended things to do directly after a Kubuntu 24.04 LTS installation.

[bendy]

I have also now discovered that clicking on email attachments, e.g. pdf files, doesn't work either. They fail to open in the pdf viewer......

[bendy]

Belated follow-up. I uninstalled the thunderbird snap and installed the deb from the mozilla team ppa. Problem solved. Did the same for firefox while I was at it.

Somewhat resented having to mess around like this to restore basic functionality. This was actually on my wife's PC - I switched to Manjaro on my own PC a couple of years ago as a 'snap protest' and haven't regretted it despite Manjaro being higher maintenance.

[xphorm]

I have the same problem, and even worse one on Ubuntu server + KDE plasma (not Kubuntu actually). I have to say I upgraded my system from 20.04 -> 22.04 (was working) -> 24.04 (ceased workind). Snap installation of Thunderbird was unable to find saved messages on disk because as far as I understood it's able to load messages only somewhere from home directory. Then I removed it and installed deb version from apt, and it found messages, but clicking on links is not working. If anyone solved this, please tell.

[xphorm]

So the problem was that Thunderbird cannot find Snap installation of Firefox and I had to tell it for http and https protocols to open /snap/bin/firefox