Hey folks,
Brand new user.
Goal: I'd like my computer to work
Issue: Upgraded and now have a black screen with working mouse and keyboard.
No ability to get to the terminal.
I can get to the BIOS and GRUB prompt.
Partial Solution: I reloaded OS and edited GRUB to remove "quiet splash". The computer runs.
Issue Returns: Upon upgrading to the latest updates, once rebooted, the black screen returns. I believe that the update is rewriting the bootloader and causing the problem.
Question: I'd appreciate any thoughts for a solution. I'm considering upgrading with the latest updates except for:
grub-common
grub-efi-amd64-bin
grub-efi-amd64-signed
grub-pc
grub-pc-bin
grub2-common
Hardware:System:
Kernel: 6.8.0-41-generic arch: x86_64 bits: 64 compiler: gcc v: 13.2.0
Desktop: KDE Plasma v: 5.27.11 Distro: Kubuntu 24.04.1 LTS (Noble Numbat)
base: Ubuntu
Machine:
Type: Laptop System: Micro-Star product: Modern 15 A11MU v: REV:1.0
serial: <superuser required>
Mobo: Micro-Star model: MS-1552 v: REV:1.0 serial: <superuser required>
UEFI: American Megatrends LLC. v: E1552IMS.B05 date: 07/30/2021
Battery:
ID-1: BAT1 charge: 14.5 Wh (34.0%) condition: 42.7/52.4 Wh (81.4%)
volts: 11.0 min: 11.4 model: MSI Corp. MS-1552 status: discharging
CPU:
Info: quad core model: 11th Gen Intel Core i7-1195G7 bits: 64 type: MT MCP
arch: Tiger Lake rev: 2 cache:L1: 320 KiB L2: 5 MiB L3: 12 MiB
Speed (MHz):avg: 536 high: 1000 min/max: 400/5000:4800 cores:1: 1000
2: 400 3: 400 4: 400 5: 400 6: 400 7: 400 8: 895 bogomips: 46694
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] vendor: Micro-Star MSI
driver: i915 v: kernel arch: Gen-12.1 bus-ID: 00:02.0
Device-2: Bison HD Webcam driver: uvcvideo type: USB bus-ID: 3-7:3
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver:X:
loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915
resolution: 1920x1080~60Hz
API: EGL v: 1.5 drivers: iris,swrast platforms:
active: x11,surfaceless,device inactive: gbm,wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.0.9-0ubuntu0.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel Xe Graphics (TGL GT2)
API: Vulkan v: 1.3.275 drivers: N/A surfaces: xcb,xlib devices: 2
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Micro-Star MSI
driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3
API: ALSA v: k6.8.0-41-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active
Network:
Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel bus-ID: 00:14.3
IF: wlo1 state: up mac: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB
bus-ID: 3-10:4
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2
lmp-v: 11
Drives:
Local Storage:total: 476.94 GiB used: 8.82 GiB (1.8%)
ID-1: /dev/nvme0n1 vendor: Micron model: 2210 MTFDHBA512QFD
size: 476.94 GiB temp: 30.9 C
Partition:
ID-1: / size: 468.09 GiB used: 8.81 GiB (1.9%) fs: ext4 dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 299.4 MiB used: 7.7 MiB (2.6%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%) file: /swapfile
Sensors:
System Temperatures:cpu: 28.0 C mobo: N/A
Fan Speeds (rpm): N/A
Info:
Memory:total: 16 GiB note: est. available: 15.33 GiB used: 2.63 GiB (17.1%)
Processes: 241 Uptime: 54m Init: systemd target: graphical (5)
Packages: 2146 Compilers: N/A Shell: Bash v: 5.2.21 inxi: 3.3.34
Brand new user.
Goal: I'd like my computer to work
Issue: Upgraded and now have a black screen with working mouse and keyboard.
No ability to get to the terminal.
I can get to the BIOS and GRUB prompt.
Partial Solution: I reloaded OS and edited GRUB to remove "quiet splash". The computer runs.
Issue Returns: Upon upgrading to the latest updates, once rebooted, the black screen returns. I believe that the update is rewriting the bootloader and causing the problem.
Question: I'd appreciate any thoughts for a solution. I'm considering upgrading with the latest updates except for:
grub-common
grub-efi-amd64-bin
grub-efi-amd64-signed
grub-pc
grub-pc-bin
grub2-common
Hardware:System:
Kernel: 6.8.0-41-generic arch: x86_64 bits: 64 compiler: gcc v: 13.2.0
Desktop: KDE Plasma v: 5.27.11 Distro: Kubuntu 24.04.1 LTS (Noble Numbat)
base: Ubuntu
Machine:
Type: Laptop System: Micro-Star product: Modern 15 A11MU v: REV:1.0
serial: <superuser required>
Mobo: Micro-Star model: MS-1552 v: REV:1.0 serial: <superuser required>
UEFI: American Megatrends LLC. v: E1552IMS.B05 date: 07/30/2021
Battery:
ID-1: BAT1 charge: 14.5 Wh (34.0%) condition: 42.7/52.4 Wh (81.4%)
volts: 11.0 min: 11.4 model: MSI Corp. MS-1552 status: discharging
CPU:
Info: quad core model: 11th Gen Intel Core i7-1195G7 bits: 64 type: MT MCP
arch: Tiger Lake rev: 2 cache:L1: 320 KiB L2: 5 MiB L3: 12 MiB
Speed (MHz):avg: 536 high: 1000 min/max: 400/5000:4800 cores:1: 1000
2: 400 3: 400 4: 400 5: 400 6: 400 7: 400 8: 895 bogomips: 46694
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] vendor: Micro-Star MSI
driver: i915 v: kernel arch: Gen-12.1 bus-ID: 00:02.0
Device-2: Bison HD Webcam driver: uvcvideo type: USB bus-ID: 3-7:3
Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver:X:
loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: i915
resolution: 1920x1080~60Hz
API: EGL v: 1.5 drivers: iris,swrast platforms:
active: x11,surfaceless,device inactive: gbm,wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.0.9-0ubuntu0.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel Xe Graphics (TGL GT2)
API: Vulkan v: 1.3.275 drivers: N/A surfaces: xcb,xlib devices: 2
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio vendor: Micro-Star MSI
driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3
API: ALSA v: k6.8.0-41-generic status: kernel-api
Server-1: PipeWire v: 1.0.5 status: active
Network:
Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi v: kernel bus-ID: 00:14.3
IF: wlo1 state: up mac: <filter>
Bluetooth:
Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB
bus-ID: 3-10:4
Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.2
lmp-v: 11
Drives:
Local Storage:total: 476.94 GiB used: 8.82 GiB (1.8%)
ID-1: /dev/nvme0n1 vendor: Micron model: 2210 MTFDHBA512QFD
size: 476.94 GiB temp: 30.9 C
Partition:
ID-1: / size: 468.09 GiB used: 8.81 GiB (1.9%) fs: ext4 dev: /dev/nvme0n1p2
ID-2: /boot/efi size: 299.4 MiB used: 7.7 MiB (2.6%) fs: vfat
dev: /dev/nvme0n1p1
Swap:
ID-1: swap-1 type: file size: 512 MiB used: 0 KiB (0.0%) file: /swapfile
Sensors:
System Temperatures:cpu: 28.0 C mobo: N/A
Fan Speeds (rpm): N/A
Info:
Memory:total: 16 GiB note: est. available: 15.33 GiB used: 2.63 GiB (17.1%)
Processes: 241 Uptime: 54m Init: systemd target: graphical (5)
Packages: 2146 Compilers: N/A Shell: Bash v: 5.2.21 inxi: 3.3.34