[SOLVED] Cannot read Windows files on a NTFS partition

[lanceallen]

I have Linux Mint running on SDA1. I have Windows 10 on SDB1. Kubuntu 23.10 installed on SBD2 all separate partition on 2T HDD. From Mint I can see my windows files but not with Kubuntu. In dolphin when I try to access the Windows Partition I get this message.

An error occurred while accessing '514.2 GiB Internal Drive (sdb1)', the system responded: The requested operation has failed: Error mounting /dev/sdb1 at /media/lance/10E7AEE52BB30771: wrong fs type, bad option, bad superblock on /dev/sdb1, missing codepage or helper program, or other error


i also cannot mount the drive. I can boot all the operating systems with no problem. Any ideas?

Thnaks.

[lanceallen]

I found the solution. Disabled fast startup and hibernation in Windows 10. Then ran cmd as administrator. I had windows run chkdsk c:/f which ran after a restart. Windows 10 booted fine. Then booted into Kubuntu 23.10 and I can see my windows files from Kubuntu now. Found the answer by searching using Bing. I am almost embarrassed to type that. Everyone have a great day.

[claydoh]

Try disabling Windows Fast Start, which can cause access issues like this, though in that case you'd think that it would also do so on Mint, or anything else for that matter.
if you hibernate on Windows, do a proper shutdown instead
Mint is based on an older version of Ubuntu than 23.10, so I can't think of anything obvious that might cause this to happen on one and not the other.
Actually, the older OS is probably using the older ntfs-3g system, while current Linux systems will be using a native kernel driver. It may be more picky in a sense, so you may also want to try a quick checkdisk from Windows.

[TinyTim]

I had a problem like this once, I used ntfsfix and it worked.
sudo ntfsfix /dev/sdb1