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    External monitors dont works in Linux 6.2.0-25-generic

    Good morning.

    After upgrading from Linux 6.2.0-24-generic to Linux 6.2.0-25-generic yesterday and restarting my laptop (Predator Helios 300 with NVidia RTX 2060) my external monitors (HDMI and DP) don't work (are not recognized) . I'am using nvidia-driver-525. If on startup, I select Linux 6.2.0-24-generic in grub, external monitors works well.

    Anyone else with this problem?

    Is there any fix?​
    Last edited by rodolfomenardi; Jul 14, 2023, 01:29 PM.

    #2
    Supported Linux drivers for your Nvidia RTX 2060 graphics card are: 535.x, 530.x, 525.x and 520.x.
    According to Nvidia the 425.x is not amongst the supported drivers.

    I would try the newest one of the supported drivers that is available from the *Ubuntu repositories (in the Konsole terminal emulator enter ubuntu-drivers devices to get an overview) - but be sure not to use the -open one!
    Last edited by Schwarzer Kater; Jul 14, 2023, 11:41 AM.
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      #3
      Originally posted by Schwarzer Kater View Post
      Supported Linux drivers for your Nvidia RTX 2060 graphics card are: 535.x, 530.x, 525.x and 520.x.
      According to Nvidia the 425.x is not amongst the supported drivers.

      I would try the newest one of the supported drivers that is available from the *Ubuntu repositories (in the Konsole terminal emulator enter ubuntu-drivers devices to get an overview) - but be sure not to use the -open one!
      Echwarzer, I wrote it wrong, I'm using version 525.

      Click image for larger version  Name:	image.png Views:	0 Size:	106.8 KB ID:	672377

      And if I select Linux 6.2.0-24-generic in grub, external monitors works well. Only with 6.2.0-25-generic dont work.

      Click image for larger version

Name:	image.png
Views:	171
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ID:	672378
      Last edited by rodolfomenardi; Jul 14, 2023, 01:27 PM.

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        #4
        So in your second output you can see that *Ubuntu thinks you should use the 535 driver instead of the 525 one for your GPU ("recommended").
        Perhaps upgrading from 525 to 535 will solve your problem…

        Otherwise I suspect a bug/incompatibility in the 6.2.0-25-generic kernel - did you find any similar reported problems with Nvidia drivers (and external monitors) concerning this *Ubuntu kernel update?
        Last edited by Schwarzer Kater; Jul 14, 2023, 03:47 PM. Reason: typos
        Debian KDE & LXQt • Kubuntu & Lubuntu • openSUSE KDE • Windows • macOS X
        Desktop: Lenovo ThinkCentre M75s • Laptop: Apple MacBook Pro 13" • and others

        get rid of Snap script (20.04 +)reinstall Snap for release-upgrade script (20.04 +)
        install traditional Firefox script (22.04 +)​ • install traditional Thunderbird script (24.04)

        Comment

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