[DESKTOP] Zoom for Linux keeps crashing on startup

[steve7233]

I start it, it displays the login page then CTD. I tried again, it displayed the crash reporter and then CTD. I tried again and another CTD. I reported this and that I am using Kubuntu 22.04 on their Twitter page.

[MoonRise]

I can confirm this. Worked under 21.10. Just recently installed on a fresh upgrade to 22.04 and the Zoom installation produced no errors. Running from Konsole produces nothing that would indicate why it crashed.

The log file has this, but not really sure why this error as the GPU is the same from when it was running under 21.10.

[0522/130315.716926:FATAL:gpu_data_manager_impl_private. cc(414)] GPU process isn't usable. Goodbye.
zoom was exited due to a handled signal: 4

[MoonRise]

OK, found this. May be the issue.

Yes, confirmed that 5.9 works fine. It is because 5.10 packages a new version of CEF (Chromium Embedded Framework) which has a conflict with new versions of system libraries packaged by Ubuntu 22.04 as well as a wide variety of other distros. See https://bugs.gentoo.org/835930 for discussion on the Gentoo issue tracker.

[steve7233]

I just tried running Zoom from Konsole. Zoom CTD but nothing was output in the Konsole. What is the Konsole command to make it more verbose?

[MoonRise]

OK, one last post: ALT-F2 and run this --> zoom --disable-gpu-sandbox

Works here. For now, I'm fine with this.

[steve7233]

Disabling gpu-sandbox is probably a bad idea, rather the issue should be fixed.

[MoonRise]

I'm sure they are aware of the issue and working on it. Zoom has always been good at that. However, until such time they do, this is the work around I found.

[MoonRise]

Just as an update, the most recent installer seems to function as it should now. No issues yet here.