[SOLVED] Installation stops at 76%

[ultrageeky]

I've burned the AMD64 version to CD and began the installation process: removed and recreated partitions, set primary partition as boot then continued with the installation. The installation ceased at 76% of file unpacking and transfer (couldn't see the files being transferred or unpacked).

No error message is reported but it repeatedly asks me to "Insert the disc labeled Kubuntu 9.10 AMD 64 BETA" + the disc's serial number.

My boot CD/DVD drive is and Optiarc DVD RW AD-5170A (flashed to remove region codes). This drive has never failed at any previous time.

I've tried to remedy the fault by:

removing and replacing the disc,
putting the disc into another drive,
exiting the prompt (which is not possible - the question immediately returns to the screen),

I'm about to reburn the disc and try again using the BenQ drive to boot but thought I'd post here to get other ideas too.

I'm using a self-built PC (a few years old and traveled). In case it's any help to the developers, here's the result of lshw -sanitize:

computer
description: Desktop Computer
product: System Product Name
vendor: System manufacturer
version: System Version
serial: [REMOVED]
width: 64 bits
capabilities: smbios-2.3 dmi-2.3 vsyscall64 vsyscall32
configuration: boot=normal chassis=desktop uuid=E0AE92E7-AE6B-DA11-9184-0015F2B5E808
*-core
description: Motherboard
product: A8R-MVP
vendor: ASUSTeK Computer INC.
physical id: 0
version: Rev 1.xx
serial: [REMOVED]
slot: To Be Filled By O.E.M.
*-firmware
description: BIOS
vendor: American Megatrends Inc.
physical id: 0
version: 0602 (03/02/2007)
size: 64KiB
capacity: 448KiB
capabilities: isa pci pnp apm upgrade shadowing escd cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot biosbootspecification
*-cpu
description: CPU
product: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
vendor: Advanced Micro Devices [AMD]
physical id: 4
bus info: cpu@0
version: AMD Athlon(tm) 64 X2 Dual Core Processor 3800+
serial: [REMOVED]
slot: Socket 939
size: 2GHz
capacity: 3GHz
width: 64 bits
clock: 200MHz
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fxsr sse sse2 ht syscall nx mmxext fxsr_opt x86-64 3dnowext 3dnow rep_good pni lahf_lm cmp_legacy
*-cache:0
description: L1 cache
physical id: 5
slot: L1-Cache
size: 128KiB
capacity: 128KiB
capabilities: pipeline-burst internal varies data
*-cache:1
description: L2 cache
physical id: 6
slot: L2-Cache
size: 512KiB
capacity: 512KiB
capabilities: pipeline-burst internal varies unified
*-cache:2 DISABLED
description: L3 cache
physical id: 7
slot: L3-Cache
capabilities: internal
*-memory
description: System Memory
physical id: 36
slot: System board or motherboard
size: 2GiB
*-bank:0
description: DIMM [empty]
product: PartNum0
vendor: Manufacturer0
physical id: 0
serial: [REMOVED]
slot: DIMM0
*-bank:1
description: DIMM DDR Synchronous 400 MHz (2.5 ns)
product: PartNum1
vendor: Manufacturer1
physical id: 1
serial: [REMOVED]
slot: DIMM1
size: 1GiB
width: 64 bits
clock: 400MHz (2.5ns)
*-bank:2
description: DIMM [empty]
product: PartNum2
vendor: Manufacturer2
physical id: 2
serial: [REMOVED]
slot: DIMM2
*-bank:3
description: DIMM DDR Synchronous 400 MHz (2.5 ns)
product: PartNum3
vendor: Manufacturer3
physical id: 3
serial: [REMOVED]
slot: DIMM3
size: 1GiB
width: 64 bits
clock: 400MHz (2.5ns)
*-pci:0
description: Host bridge
product: RS480 Host Bridge
vendor: ATI Technologies Inc
physical id: 100
bus info: pci@0000:00:00.0
version: 01
width: 32 bits
clock: 66MHz
*-pci:0
description: PCI bridge
product: RS480 PCI-X Root Port
vendor: ATI Technologies Inc
physical id: 2
bus info: pci@0000:00:02.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci pm pciexpress msi ht bus_master cap_list
configuration: driver=pcieport-driver
*-display UNCLAIMED
description: VGA compatible controller
product: Mobility Radeon HD 3600 Series
vendor: ATI Technologies Inc
physical id: 0
bus info: pci@0000:01:00.0
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: latency=0
*-multimedia
description: Audio device
product: RV635 Audio device [Radeon HD 3600 Series]
vendor: ATI Technologies Inc
physical id: 0.1
bus info: pci@0000:01:00.1
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm pciexpress msi bus_master cap_list
configuration: driver=HDA Intel latency=0 module=snd_hda_intel
*-pci:1
description: PCI bridge
product: M5249 HTT to PCI Bridge
vendor: ALi Corporation
physical id: 1a
bus info: pci@0000:00:1a.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: pci ht bus_master cap_list
*-usb:0
description: USB Controller
product: USB 1.1 Controller
vendor: ALi Corporation
physical id: 1c
bus info: pci@0000:00:1c.0
version: 03
width: 32 bits
clock: 66MHz
capabilities: bus_master
configuration: driver=ohci_hcd latency=64 maxlatency=80
*-usb:1
description: USB Controller
product: USB 1.1 Controller
vendor: ALi Corporation
physical id: 1c.1
bus info: pci@0000:00:1c.1
version: 03
width: 32 bits
clock: 66MHz
capabilities: bus_master
configuration: driver=ohci_hcd latency=64 maxlatency=80
*-usb:2
description: USB Controller
product: USB 1.1 Controller
vendor: ALi Corporation
physical id: 1c.2
bus info: pci@0000:00:1c.2
version: 03
width: 32 bits
clock: 66MHz
capabilities: bus_master
configuration: driver=ohci_hcd latency=64 maxlatency=80
*-usb:3
description: USB Controller
product: USB 2.0 Controller
vendor: ALi Corporation
physical id: 1c.3
bus info: pci@0000:00:1c.3
version: 01
width: 32 bits
clock: 66MHz
capabilities: pm debug msi bus_master cap_list
configuration: driver=ehci_hcd latency=64 maxlatency=32 mingnt=16 module=ehci_hcd
*-multimedia
description: Audio device
product: High Definition Audio/AC'97 Host Controller
vendor: ALi Corporation
physical id: 1d
bus info: pci@0000:00:1d.0
version: 02
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=HDA Intel latency=64 maxlatency=80 mingnt=16 module=snd_hda_intel
*-isa
description: ISA bridge
product: M1575 South Bridge
vendor: ALi Corporation
physical id: 1e
bus info: pci@0000:00:1e.0
version: 00
width: 32 bits
clock: 33MHz
capabilities: isa bus_master
configuration: latency=0 maxlatency=24 mingnt=1
*-bridge UNCLAIMED
description: Bridge
product: M7101 Power Management Controller [PMU]
vendor: ALi Corporation
physical id: 1e.1
bus info: pci@0000:00:1e.1
version: 00
width: 32 bits
clock: 33MHz
capabilities: bridge
configuration: latency=0
*-ide:0
description: IDE interface
product: M5229 IDE
vendor: ALi Corporation
physical id: 1f
bus info: pci@0000:00:1f.0
logical name: scsi5
version: c8
width: 32 bits
clock: 66MHz
capabilities: ide pm msi bus_master cap_list emulated
configuration: driver=pata_ali latency=32 module=pata_ali
*-cdrom:0
description: DVD writer
product: DVD RW AD-5170A
vendor: Optiarc
physical id: 0.0.0
bus info: scsi@5:0.0.0
logical name: /dev/cdrom1
logical name: /dev/cdrw1
logical name: /dev/dvd1
logical name: /dev/dvdrw1
logical name: /dev/scd0
logical name: /dev/sr0
logical name: /cdrom
version: 1.M1
serial: [REMOVED]
capabilities: removable audio cd-r cd-rw dvd dvd-r
configuration: ansiversion=5 mount.fstype=iso9660 mount.options=ro,noatime state=mounted status=ready
*-medium
physical id: 0
logical name: /dev/cdrom1
logical name: /cdrom
configuration: mount.fstype=iso9660 mount.options=ro,noatime state=mounted
*-cdrom:1
description: DVD writer
product: DVD DD DW1650
vendor: BENQ
physical id: 0.1.0
bus info: scsi@5:0.1.0
logical name: /dev/cdrom
logical name: /dev/cdrw
logical name: /dev/dvd
logical name: /dev/dvdrw
logical name: /dev/scd1
logical name: /dev/sr1
version: BCIC
capabilities: removable audio cd-r cd-rw dvd dvd-r
configuration: ansiversion=5 status=nodisc
*-ide:1
description: IDE interface
product: ULi M5288 SATA
vendor: ALi Corporation
physical id: 1f.1
bus info: pci@0000:00

[dibl]

Re: Installation stops at 76%

Click the link in my signature and take a look at #1 there.

[ultrageeky]

Re: Installation stops at 76%

Hey Dibl, thanks for that. I'll burn the disc at x4 and see what happens. I've burned Kubuntu Discs with the BenQ drive in the past and rarely use it. Perhaps the lens needs cleaning. The Optiarc is self cleaning so I might have better luck using the 9.04 live disc in the BenQ and burning 9.10 with the Optiarc.

I'll let you know how my PC and I get along.

[ultrageeky]

Re: Installation stops at 76%

Dible, your solution worked.

Somehow I'd managed to download the Alternate 64bit CD when I first obtained 9.10. I now have the non-alternate version which I burned to CD at x12 speed (K3b didn't offer anything less) before using it to install the new OS.

Boy is it fast compared to my last 9.04 installation. It boots in under 30 seconds whereas my last install took between 2 and 3 minutes; and programs load quickly. I'm running the updates now; hopefully they wont upset things beyond repair.

There's only one thing that annoys me about Kubuntu: networking is never activated by default; I have to question the logic behind that.

[ultrageeky]

Re: Installation stops at 76%

The Networking widget is available by default but no matter which wi-fi card I use (with any version of Kubuntu) I always have to play with the widget's settings to open a connection. Once I've opened the connection and set it to connect automatically the connection is always active every consequent boot to my desktop. This is fine for me but not for new users who'd have to trawl the Net or seek a friend's assistance to open a network connection. If wi-fi networking cannot be activated by default then it there should at least be a pop-up window to explain how a new user might activate his wi-fi card. And I must say that the new widget is cumbersome compared to the previous one.