external usb drive fauilure

[Rusataev]

Hello. I plugged my usb drive and noticed there nothing appeared neither in /media nor in device notifier. However usb flash drive transcend 8 Gb works perfectly. Tried to make my external storage hdd work on laptop ASUS g50v by mounting it and all attempts failed . I have kubuntu 2.6.31-9 , the device is Transcend StoreJet 25M 500Gb
Here is the log from terminal :
root@ruslan-laptop:~# dmesg
.....
[ 1976.548115] usb 2-1: new high speed USB device using ehci_hcd and address 4
[ 1976.684916] usb 2-1: configuration #1 chosen from 1 choice
[ 1976.800598] Initializing USB Mass Storage driver...
[ 1976.801012] scsi4 : SCSI emulation for USB Mass Storage devices
[ 1976.801176] usb-storage: device found at 4
[ 1976.801181] usb-storage: waiting for device to settle before scanning
[ 1976.801185] usbcore: registered new interface driver usb-storage
[ 1976.801191] USB Mass Storage support registered.
[ 1981.800470] usb-storage: device scan complete
[ 1981.801542] scsi 4:0:0:0: Direct-Access Lexar JD Secure II + 1100 PQ: 0 ANSI: 0 CCS
[ 1981.806404] sd 4:0:0:0: Attached scsi generic sg2 type 0
[ 1982.991438] sd 4:0:0:0: [sdb] 15728640 512-byte logical blocks: (8.05 GB/7.50 GiB)
[ 1982.992421] sd 4:0:0:0: [sdb] Write Protect is off
[ 1982.992428] sd 4:0:0:0: [sdb] Mode Sense: 43 00 00 00
[ 1982.992433] sd 4:0:0:0: [sdb] Assuming drive cache: write through
[ 1983.007524] sd 4:0:0:0: [sdb] Assuming drive cache: write through
[ 1983.007534] sdb: sdb1
[ 1983.020437] sd 4:0:0:0: [sdb] Assuming drive cache: write through
[ 1983.020446] sd 4:0:0:0: [sdb] Attached SCSI removable disk
[ 2636.896115] usb 2-2: new high speed USB device using ehci_hcd and address 5
[ 2637.045894] usb 2-2: configuration #1 chosen from 1 choice
[ 2637.046743] scsi5 : SCSI emulation for USB Mass Storage devices
[ 2637.047160] usb-storage: device found at 5
[ 2637.047165] usb-storage: waiting for device to settle before scanning
[ 2642.044823] usb-storage: device scan complete
[ 2642.045394] scsi 5:0:0:0: Direct-Access StoreJet Transcend PQ: 0 ANSI: 2 CCS
[ 2642.047847] sd 5:0:0:0: Attached scsi generic sg3 type 0
[ 2642.048385] sd 5:0:0:0: [sdc] 976773168 512-byte logical blocks: (500 GB/465 GiB)
[ 2642.049229] sd 5:0:0:0: [sdc] Write Protect is off
[ 2642.049237] sd 5:0:0:0: [sdc] Mode Sense: 34 00 00 00
[ 2642.049241] sd 5:0:0:0: [sdc] Assuming drive cache: write through
[ 2642.050849] sd 5:0:0:0: [sdc] Assuming drive cache: write through
[ 2642.050862] sdc: sdc1
[ 2642.508356] sd 5:0:0:0: [sdc] Assuming drive cache: write through
[ 2642.508364] sd 5:0:0:0: [sdc] Attached SCSI disk
[ 2642.724139] usb 2-2: reset high speed USB device using ehci_hcd and address 5
[ 2642.848078] usb 2-2: device descriptor read/64, error -71
[ 2643.076571] usb 2-2: device descriptor read/64, error -71
[ 2643.292119] usb 2-2: reset high speed USB device using ehci_hcd and address 5
[ 2643.416118] usb 2-2: device descriptor read/64, error -71
[ 2643.644615] usb 2-2: device descriptor read/64, error -71
[ 2643.860652] usb 2-2: reset high speed USB device using ehci_hcd and address 5
[ 2644.276609] usb 2-2: device not accepting address 5, error -71
[ 2644.388140] usb 2-2: reset high speed USB device using ehci_hcd and address 5
[ 2644.804077] usb 2-2: device not accepting address 5, error -71
[ 2644.804122] usb 2-2: USB disconnect, address 5
[ 2644.916134] usb 2-2: new high speed USB device using ehci_hcd and address 6
[ 2645.040063] usb 2-2: device descriptor read/64, error -71
[ 2645.268060] usb 2-2: device descriptor read/64, error -71
[ 2645.484113] usb 2-2: new high speed USB device using ehci_hcd and address 7
[ 2645.608058] usb 2-2: device descriptor read/64, error -71
[ 2645.832610] usb 2-2: device descriptor read/64, error -71
[ 2646.048618] usb 2-2: new high speed USB device using ehci_hcd and address 8
[ 2646.460604] usb 2-2: device not accepting address 8, error -71
[ 2646.572631] usb 2-2: new high speed USB device using ehci_hcd and address 9
[ 2646.988597] usb 2-2: device not accepting address 9, error -71
[ 2646.988625] hub 2-0:1.0: unable to enumerate USB device on port 2
[ 2647.256114] usb 6-2: new full speed USB device using uhci_hcd and address 2
[ 2647.376109] usb 6-2: device descriptor read/64, error -71
[ 2647.600122] usb 6-2: device descriptor read/64, error -71
[ 2647.818360] usb 6-2: new full speed USB device using uhci_hcd and address 3
[ 2647.940071] usb 6-2: device descriptor read/64, error -71
[ 2648.164605] usb 6-2: device descriptor read/64, error -71
[ 2648.380614] usb 6-2: new full speed USB device using uhci_hcd and address 4
[ 2648.792110] usb 6-2: device not accepting address 4, error -71
[ 2648.904122] usb 6-2: new full speed USB device using uhci_hcd and address 5
[ 2649.316132] usb 6-2: device not accepting address 5, error -71
[ 2649.316161] hub 6-0:1.0: unable to enumerate USB device on port 2
[ 2752.592095] CE: hpet increasing min_delta_ns to 33750 nsec
[ 2820.141456] usb 2-1: USB disconnect, address 4
[ 2842.498199] usbcore: deregistering interface driver usb-storage
[ 2996.348117] usb 2-2: new high speed USB device using ehci_hcd and address 10
[ 2996.497808] usb 2-2: configuration #1 chosen from 1 choice
[ 2996.523383] Initializing USB Mass Storage driver...
[ 2996.529202] scsi6 : SCSI emulation for USB Mass Storage devices
[ 2996.529417] usbcore: registered new interface driver usb-storage
[ 2996.529450] USB Mass Storage support registered.
[ 2996.530321] usb-storage: device found at 10
[ 2996.530323] usb-storage: waiting for device to settle before scanning
[ 3001.528326] usb-storage: device scan complete
[ 3001.528827] scsi 6:0:0:0: Direct-Access StoreJet Transcend PQ: 0 ANSI: 2 CCS
[ 3001.529772] sd 6:0:0:0: Attached scsi generic sg2 type 0
[ 3001.545042] sd 6:0:0:0: [sdb] 976773168 512-byte logical blocks: (500 GB/465 GiB)
[ 3001.545903] sd 6:0:0:0: [sdb] Write Protect is off
[ 3001.545906] sd 6:0:0:0: [sdb] Mode Sense: 34 00 00 00
[ 3001.545909] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 3001.547761] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 3001.547767] sdb: sdb1
[ 3002.007403] sd 6:0:0:0: [sdb] Assuming drive cache: write through
[ 3002.007412] sd 6:0:0:0: [sdb] Attached SCSI disk
[ 3002.224057] usb 2-2: reset high speed USB device using ehci_hcd and address 10
[ 3002.348548] usb 2-2: device descriptor read/64, error -71
[ 3002.576557] usb 2-2: device descriptor read/64, error -71
[ 3002.792609] usb 2-2: reset high speed USB device using ehci_hcd and address 10
[ 3002.916132] usb 2-2: device descriptor read/64, error -71
[ 3003.144147] usb 2-2: device descriptor read/64, error -71
[ 3003.360127] usb 2-2: reset high speed USB device using ehci_hcd and address 10
[ 3003.776108] usb 2-2: device not accepting address 10, error -71
[ 3003.888619] usb 2-2: reset high speed USB device using ehci_hcd and address 10
[ 3004.304533] usb 2-2: device not accepting address 10, error -71
[ 3004.307268] usb 2-2: USB disconnect, address 10
[ 3004.416547] usb 2-2: new high speed USB device using ehci_hcd and address 11
[ 3004.540541] usb 2-2: device descriptor read/64, error -71
[ 3004.768603] usb 2-2: device descriptor read/64, error -71
[ 3004.987192] usb 2-2: new high speed USB device using ehci_hcd and address 12
[ 3005.112127] usb 2-2: device descriptor read/64, error -71
[ 3005.340187] usb 2-2: device descriptor read/64, error -71
[ 3005.556132] usb 2-2: new high speed USB device using ehci_hcd and address 13
[ 3005.972138] usb 2-2: device not accepting address 13, error -71
[ 3006.084150] usb 2-2: new high speed USB device using ehci_hcd and address 14
[ 3006.500109] usb 2-2: device not accepting address 14, error -71
[ 3006.500139] hub 2-0:1.0: unable to enumerate USB device on port 2
[ 3006.768057] usb 6-2: new full speed USB device using uhci_hcd and address 6
[ 3006.888150] usb 6-2: device descriptor read/64, error -71
[ 3007.112129] usb 6-2: device descriptor read/64, error -71
[ 3007.328136] usb 6-2: new full speed USB device using uhci_hcd and address 7
[ 3007.448640] usb 6-2: device descriptor read/64, error -71
[ 3007.672125] usb 6-2: device descriptor read/64, error -71
[ 3007.888140] usb 6-2: new full speed USB device using uhci_hcd and address 8
[ 3008.304107] usb 6-2: device not accepting address 8, error -71
[ 3008.416653] usb 6-2: new full speed USB device using uhci_hcd and address 9
[ 3008.828107] usb 6-2: device not accepting address 9, error -71
[ 3008.828135] hub 6-0:1.0: unable to enumerate USB device on port 2
[ 3099.630264] usbcore: deregistering interface driver usb-storage
[ 4071.645330] npviewer.bin[11118]: segfault at ff99cd48 ip 00000000ff99cd48 sp 00000000ff87133c error 14

Could someone help me with this stuff please ?
Thank you in advance

[Qqmike]

Re: external usb drive fauilure

just a shot in the dark ...
Did you plug in and turn on the external HD and then try a re-boot to see if it would be detected? (Some SATA external HDs seem to require it, assuming the mobo and external do not support eSATA).

[Rusataev]

Re: external usb drive fauilure

Thank you for your reply Yeah , I plugged it in usb and restarted pc. I've never seen such a thing before: the sound speakers on my laptop beeped and I got following messages :
* Loading kernel modules... [OK]
* Loading manual drivers... [OK]
* Setting kernel variables (etc/sysctl.conf)... [OK]
* Setting kernel variables (etc/sysctl.d/10-console-management.conf)... [OK]
* Setting kernel variables (etc/sysctl.d/10-network-security.conf)... [OK]
* Setting kernel variables (etc/sysctl.d/wine.sysctl.conf)... [OK]
* Activating swap
* Checking root filesystem
937
fcsk from util-linux-ng 2.16
/dev/sda5 has been mounted 27 times without being checked, check forced
dumpe2fs 1.41.9 (22-Aug-2009)
Checking drive /dev/sda5 0% (stage 1/5, 2/370)
/dev/sda5 : 138700/3025120 files (0.4% non-continguous), 3695286/12100346 blocks

Then my pc just frost and there were no reaction at all, neither from external hard drive. By the way it was working just perfect with kubuntu jaunty 9.04 and windows xp&vista. So I'm lost cause any other flash drives (not hdd) work. May be I'm missing something? Should I configure system somehow ?

[Rusataev]

Re: external usb drive fauilure

Could someone help me please with this issue?

[Guest]

Re: external usb drive fauilure

Hi Ruslan, it looks like your drive as not a high-high-speed device and due of this kernel is not able to recognize it correctly. Try to fix this using next way:

Open your /etc/rc.local file(in Kate, for example):
$sudo Kate /etc/rc.local

Add the following string:
echo 20 > /sys/module/scsi_mod/parameters/inq_timeout

save the file and try to reboot.
This will increase booting time up, but google says that this should help

[Zorael]

Re: external usb drive fauilure

If you want to open up graphical apps with sudo, always always use kdesudo.

$ kdesudo kate

[Rusataev]

Re: external usb drive fauilure

I found solution eventually, trying to scrutinize the reason I found problems with loader. I got updated to Alplha 6 and it worked just perfect.
Thanks to everyone , who has been involved in this thread !