[solved] KPackageKit Problem

[linuxks]

I am running kubuntu 9.04 (AMD 64).

When trying to install new software, I get the following message:

Dialog box title: Cannot get lock - System Settings

Dialog box: Cannot get the exclusive lock on the packaging backend. Please close any other legacy packaging tools that may be open.

Details: Only use one package management programme at the same time.

I need help! I am not very knowledgeable about linux commands --- probably do know enough to get myself in trouble.

If you need additional information, please be specific.

Thanks in advance.

[marcopl]

Re: KPackageKit Problem

the error message indicates that u may have additional package managers running ( backend running ). one way to verify would be to open up a konsole and type 'sudo ps -ef'.

See if there are any lines with terms like packagekit. Then look at the PID of that line and kill it with 'sudo kill -9 pid'

[linuxks]

Re: KPackageKit Problem

Thanks.

I did not find anything with "package kit" to kill.

Below is the output of sudo ps -ef. Any suggestions?

UID PID PPID C STIME TTY TIME CMD
root 1 0 0 09:09 ? 00:00:01 /sbin/init
root 2 0 0 09:09 ? 00:00:00 [kthreadd]
root 3 2 0 09:09 ? 00:00:00 [migration/0]
root 4 2 0 09:09 ? 00:00:00 [ksoftirqd/0]
root 5 2 0 09:09 ? 00:00:00 [watchdog/0]
root 6 2 0 09:09 ? 00:00:00 [migration/1]
root 7 2 0 09:09 ? 00:00:00 [ksoftirqd/1]
root 8 2 0 09:09 ? 00:00:00 [watchdog/1]
root 9 2 0 09:09 ? 00:00:00 [events/0]
root 10 2 0 09:09 ? 00:00:00 [events/1]
root 11 2 0 09:09 ? 00:00:00 [khelper]
root 12 2 0 09:09 ? 00:00:00 [kstop/0]
root 13 2 0 09:09 ? 00:00:00 [kstop/1]
root 14 2 0 09:09 ? 00:00:00 [kintegrityd/0]
root 15 2 0 09:09 ? 00:00:00 [kintegrityd/1]
root 16 2 0 09:09 ? 00:00:00 [kblockd/0]
root 17 2 0 09:09 ? 00:00:00 [kblockd/1]
root 18 2 0 09:09 ? 00:00:00 [kacpid]
root 19 2 0 09:09 ? 00:00:00 [kacpi_notify]
root 20 2 0 09:09 ? 00:00:00 [cqueue]
root 21 2 0 09:09 ? 00:00:00 [ata/0]
root 22 2 0 09:09 ? 00:00:00 [ata/1]
root 23 2 0 09:09 ? 00:00:00 [ata_aux]
root 24 2 0 09:09 ? 00:00:00 [ksuspend_usbd]
root 25 2 0 09:09 ? 00:00:00 [khubd]
root 26 2 0 09:09 ? 00:00:00 [kseriod]
root 27 2 0 09:09 ? 00:00:00 [kmmcd]
root 28 2 0 09:09 ? 00:00:00 [btaddconn]
root 29 2 0 09:09 ? 00:00:00 [btdelconn]
root 30 2 0 09:09 ? 00:00:00 [pdflush]
root 31 2 0 09:09 ? 00:00:00 [pdflush]
root 32 2 0 09:09 ? 00:00:00 [kswapd0]
root 33 2 0 09:09 ? 00:00:00 [aio/0]
root 34 2 0 09:09 ? 00:00:00 [aio/1]
root 35 2 0 09:09 ? 00:00:00 [ecryptfs-kthrea]
root 38 2 0 09:09 ? 00:00:00 [scsi_eh_0]
root 39 2 0 09:09 ? 00:00:00 [scsi_eh_1]
root 40 2 0 09:09 ? 00:00:00 [scsi_eh_2]
root 41 2 0 09:09 ? 00:00:00 [scsi_eh_3]
root 42 2 0 09:09 ? 00:00:00 [kstriped]
root 43 2 0 09:09 ? 00:00:00 [kmpathd/0]
root 44 2 0 09:09 ? 00:00:00 [kmpathd/1]
root 45 2 0 09:09 ? 00:00:00 [kmpath_handlerd]
root 46 2 0 09:09 ? 00:00:00 [ksnapd]
root 47 2 0 09:09 ? 00:00:00 [kondemand/0]
root 48 2 0 09:09 ? 00:00:00 [kondemand/1]
root 49 2 0 09:09 ? 00:00:00 [krfcommd]
root 352 2 0 09:09 ? 00:00:00 [khpsbpkt]
root 358 2 0 09:09 ? 00:00:00 [knodemgrd_0]
root 806 2 0 09:09 ? 00:00:00 [kjournald]
root 954 1 0 09:09 ? 00:00:00 /sbin/udevd --daemon
root 1426 2 0 09:09 ? 00:00:00 [kpsmoused]
root 1533 2 0 09:09 ? 00:00:00 [sony-laptop]
root 1567 2 0 09:09 ? 00:00:00 [tifm]
root 1668 2 0 09:09 ? 00:00:00 [pccardd]
root 1698 2 0 09:09 ? 00:00:00 [iwl3945/0]
root 1699 2 0 09:09 ? 00:00:00 [iwl3945/1]
root 1709 2 0 09:09 ? 00:00:00 [iwl3945]
root 2263 1 0 09:09 tty4 00:00:00 /sbin/getty 38400 tty4
root 2264 1 0 09:09 tty5 00:00:00 /sbin/getty 38400 tty5
root 2267 1 0 09:09 tty2 00:00:00 /sbin/getty 38400 tty2
root 2268 1 0 09:09 tty3 00:00:00 /sbin/getty 38400 tty3
root 2269 1 0 09:09 tty6 00:00:00 /sbin/getty 38400 tty6
root 2336 1 0 09:09 ? 00:00:00 /usr/sbin/acpid -c /etc/acpi/events -s /var/run/acpid.s
syslog 2373 1 0 09:09 ? 00:00:00 /sbin/syslogd -u syslog
root 2394 1 0 09:09 ? 00:00:00 /bin/dd bs 1 if /proc/kmsg of /var/run/klogd/kmsg
klog 2396 1 0 09:09 ? 00:00:00 /sbin/klogd -P /var/run/klogd/kmsg
106 2417 1 0 09:09 ? 00:00:00 /bin/dbus-daemon --system
chipcard 2439 1 0 09:09 ? 00:00:00 /usr/sbin/chipcardd4 --pidfile /var/run/chipcard/chipca
chipcard 2440 2439 0 09:09 ? 00:00:02 /usr/sbin/chipcardd4 --pidfile /var/run/chipcard/chipca
109 2457 1 0 09:09 ? 00:00:00 /usr/sbin/hald
root 2460 1 0 09:09 ? 00:00:00 /usr/sbin/console-kit-daemon
root 2523 2457 0 09:09 ? 00:00:00 hald-runner
root 2553 2523 0 09:09 ? 00:00:00 hald-addon-usb-csr: listening on 'MX1000 Laser Mouse'
root 2557 2523 0 09:09 ? 00:00:00 hald-addon-input: Listening on /dev/input/event6 /dev/i
root 2565 2523 0 09:09 ? 00:00:00 /usr/lib/hal/hald-addon-rfkill-killswitch
root 2579 2523 0 09:09 ? 00:00:00 /usr/lib/hal/hald-addon-generic-backlight
root 2601 2523 0 09:09 ? 00:00:00 hald-addon-storage: polling /dev/sr0 (every 2 sec)
root 2602 2523 0 09:09 ? 00:00:00 /usr/lib/hal/hald-addon-cpufreq
109 2603 2523 0 09:09 ? 00:00:00 hald-addon-acpi: listening on acpid socket /var/run/acp
root 2625 1 0 09:09 ? 00:00:00 /usr/sbin/bluetoothd
root 2649 1 0 09:09 ? 00:00:00 /usr/bin/kdm
root 2665 2649 1 09:09 tty7 00:00:08 /usr/bin/X -br -nolisten tcp :0 vt7 -auth /var/run/xaut
root 2666 1 0 09:09 ? 00:00:00 /usr/sbin/NetworkManager --pid-file /var/run/NetworkMan
avahi 2685 1 0 09:09 ? 00:00:00 avahi-daemon: running [AGGrider.local]
avahi 2686 2685 0 09:09 ? 00:00:00 avahi-daemon: chroot helper
root 2713 1 0 09:09 ? 00:00:00 /sbin/wpa_supplicant -u -f /var/log/wpa_supplicant.log
root 2715 1 0 09:09 ? 00:00:00 /usr/sbin/nm-system-settings --config /etc/NetworkManag
root 2721 1 0 09:09 ? 00:00:00 /usr/sbin/cupsd
root 2784 1 0 09:09 ? 00:00:00 /usr/sbin/anacron -s
daemon 2800 1 0 09:09 ? 00:00:00 /usr/sbin/atd
root 2828 1 0 09:09 ? 00:00:00 /usr/sbin/cron
root 2921 1 0 09:09 tty1 00:00:00 /sbin/getty 38400 tty1
root 2932 2649 0 09:09 ? 00:00:00 -:0
root 2954 1 0 09:09 ? 00:00:00 dbus-launch --autolaunch 4938f600df2c050ae76260294a3cf3
root 2955 1 0 09:09 ? 00:00:00 //bin/dbus-daemon --fork --print-pid 5 --print-address
alan 3119 2932 0 09:13 ? 00:00:00 /bin/sh /usr/bin/x-session-manager
alan 3167 3119 0 09:13 ? 00:00:00 /usr/bin/ssh-agent /usr/bin/dbus-launch --exit-with-ses
alan 3170 1 0 09:13 ? 00:00:00 /usr/bin/dbus-launch --exit-with-session x-session-mana
alan 3171 1 0 09:13 ? 00:00:00 //bin/dbus-daemon --fork --print-pid 5 --print-address
alan 3206 1 0 09:13 ? 00:00:00 kdeinit4: kdeinit4 Running...
alan 3207 3206 0 09:13 ? 00:00:00 klauncher
alan 3209 1 0 09:13 ? 00:00:00 kded4
alan 3265 3119 0 09:13 ? 00:00:00 kwrapper4 ksmserver
alan 3266 3206 0 09:13 ? 00:00:00 ksmserver
alan 3268 3266 0 09:13 ? 00:00:01 kwin -session 10aaabace4000124550863900000033640000_124
alan 3269 3206 0 09:13 ? 00:00:00 /usr/bin/kwrited
alan 3272 1 0 09:13 ? 00:00:00 /usr/bin/knotify4
alan 3273 1 3 09:13 ? 00:00:05 /usr/bin/plasma
alan 3275 1 0 09:13 ? 00:00:00 /usr/bin/kwalletd
alan 3278 3206 0 09:13 ? 00:00:00 kdeinit4: kio_trash [kdeinit] trash local:/tmp/ksocket-
alan 3279 3206 0 09:13 ? 00:00:00 kdeinit4: kio_desktop [kdeinit] desktop local:/tmp/ksoc
alan 3281 3206 0 09:13 ? 00:00:00 kdeinit4: kio_file [kdeinit] file local:/tmp/ksocket-al
alan 3282 1 0 09:13 ? 00:00:00 /usr/bin/nepomukserver
alan 3284 1 0 09:13 ? 00:00:00 /usr/bin/kaccess
alan 3295 1 0 09:13 ? 00:00:00 /usr/bin/krunner
alan 3296 3206 0 09:13 ? 00:00:00 kdeinit4: kio_trash [kdeinit] trash local:/tmp/ksocket-
alan 3298 1 0 09:13 ? 00:00:00 kmix -session 10aaabace4000124550864700000033640009_124
alan 3304 3206 0 09:13 ? 00:00:00 python /usr/bin/printer-applet
alan 3305 3206 0 09:13 ? 00:00:01 python /usr/bin/update-notifier-kde
alan 3307 1 0 09:13 ? 00:00:00 /usr/bin/klipper
alan 3308 3206 0 09:13 ? 00:00:00 /usr/bin/python /usr/bin/kblueplugd
alan 3330 1 0 09:13 ? 00:00:00 /usr/bin/kwalletmanager --kwalletd
root 3331 2666 0 09:13 ? 00:00:00 /sbin/dhclient -d -sf /usr/lib/NetworkManager/nm-dhcp-c
alan 3394 3206 3 09:13 ? 00:00:05 /usr/lib/firefox-3.0.11/firefox
alan 3456 1 1 09:15 ? 00:00:00 /usr/bin/konsole
alan 3458 3456 0 09:15 pts/1 00:00:00 /bin/bash
root 3654 3458 0 09:16 pts/1 00:00:00 ps -ef

[marcopl]

Re: KPackageKit Problem

ok. lets try to bypass kpackagekit then and try apt-get from the commandline directly.

do;

1. sudo apt-get update
2. sudo apt-get install packagename

where u replace packagename with the software that u would like to install.

lets see what error messages ( if any ) apt-get (which is the real workhorse , not kpackagekit ) throws out.

if u are not sure what is the actual packagename, u can try sudo apt-get search briefpackagename which will give possible matches.

[Teunis]

Re: KPackageKit Problem

When sure there is no other (front end to a) package manager running it is possible the so-called lock file was left behind or orphaned.
Just delete it and try again.

This is the file: /var/lib/dpkg/lock

[marcopl]

Re: KPackageKit Problem

linuxks, going along what teunis has posted, pls check out this link;

http://www.webmaster-forums.net/serv...ilable-error-d

there are quite a few things to try there.

Pls note that on my system the lock file is present and i have no problems.

When sure there is no other (front end to a) package manager running it is possible the so-called lock file was left behind or orphaned.
Just delete it and try again.

This is the file: /var/lib/dpkg/lock

[linuxks]

Re: KPackageKit Problem

Thanks. Still not quite working.

When I did the "dpkg --configure -a", I got the following. Any more suggestions (you have been great and I appreciate all the help so far):

alan@AGGrider:~$ sudo dpkg --configure -a
Setting up java-common (0.30ubuntu4) ...

Setting up odbcinst1debian1 (2.2.11-16build3) ...

Setting up gsfonts-x11 (0.21) ...

Setting up unixodbc (2.2.11-16build3) ...

Setting up firefox (3.0.11+build2+nobinonly-0ubuntu0.9.04.1) ...
dpkg: dependency problems prevent configuration of sun-java6-plugin:
sun-java6-plugin depends on sun-java6-bin (= 6-13-1); however:
Package sun-java6-bin is not installed.
dpkg: error processing sun-java6-plugin (--configure):
dependency problems - leaving unconfigured
Processing triggers for libc6 ...
ldconfig deferred processing now taking place
Errors were encountered while processing:
sun-java6-plugin

[marcopl]

Re: KPackageKit Problem

try apt-get from the commandline directly.

do;

1. sudo apt-get update
2. sudo apt-get install packagename

where u replace packagename with the software that u would like to install.

lets see what error messages ( if any ) apt-get throws out. lets try with 'sun-java6-plugin' since that is the package.
if there is some error message , post it here.

u can also try to remove that package first by 'sudo apt-get remove sun-java6-plugin'

[linuxks]

Re: KPackageKit Problem

Thanks. I did the above (apt-get) and it worked!

Sorry, I've been gone for a few days. I very much appreciated all the help!

[marcopl]

Re: KPackageKit Problem

great. all the best. pls mark the thread as [SOLVED]. Edit the subject of yr first post and append [SOLVED]