Announcement

Collapse
No announcement yet.

Can't print messages with attachments from Kmail

Collapse
This topic is closed.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Can't print messages with attachments from Kmail

    After the upgrade to Jaunty, messages with attachments won't print from Kmail to a remote (shared) printer. No warnings are displayed, just a quiet failure to print. This worked in Intrepid (according to my wife). Mail messages without attachments print fine. The type of attachment doesn't seem to make a difference.

    We have two systems (my wife's desktop with a wired connection and my laptop with a wireless connection, both running Jaunty) that both exhibit the problem. We have two HP printers (HP LaserJet 1320 and HP PSC 2355) attached to my desktop (acting as a household server, running Kubuntu Hardy KDE 3.5.x). The choice of printer makes no difference regarding the issue.

    Printing the "problem" messages to PDF works fine. So it seems to be some sort of Kmail/CUPS issue, but I'm running out of ideas of where to look or what to try next.

    The /var/log/cups/page_log file (on the client machines) for the failed print jobs contains the following:
    Code:
    hp1320 ldj 34 [08/May/2009:18:13:06 -0500] 1 1 - localhost
    hp1320 ldj 34 [08/May/2009:18:13:28 -0500] total 0 - localhost
    For successful print jobs, this looks like
    Code:
    hp1320 ldj 33 [08/May/2009:18:11:04 -0500] 1 1 - localhost
    hp1320 ldj 33 [08/May/2009:18:11:25 -0500] total 1 - localhost
    The value for "total" varying between 1 (for successful, single page prints) and 0 (for unsuccessful prints) is the only clue I've found. I didn't see anything that looked unusual in the /var/log/cups/access_log file, and there is no error_log.

    Thanks for any ideas or suggestions!

    #2
    Re: Can't print messages with attachments from Kmail

    This problem continues on the Jaunty and Karmic installs on my LAN. The CUPS server is still on an up-to-date Hardy (8.04) system.

    Thanks for any suggestions.

    Lowell

    Comment

    Working...
    X