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    #1

    External USB Drive - Will Not Mount (Solved)

    I have a 10 GB external USB drive that will not mount in Kubuntu. I can use it in XP with no problems but I can not, for the life of me, get this thing to mount.

    From other posts I've read I know the below information will be asked of me so here it is :

    sudo fdisk -l

    Disk /dev/sda: 80.0 GB, 80000000000 bytes
    255 heads, 63 sectors/track, 9726 cylinders
    Units = cylinders of 16065 * 512 = 8225280 bytes
    Disk identifier: 0x2bee2bed

    Device Boot Start End Blocks Id System
    /dev/sda1 * 1 6135 49279356 7 HPFS/NTFS
    Partition 1 does not end on cylinder boundary.
    /dev/sda2 6136 9572 27607702+ 83 Linux
    Partition 2 does not end on cylinder boundary.
    /dev/sda3 9573 9726 1237005 5 Extended
    Partition 3 does not end on cylinder boundary.
    /dev/sda5 9573 9726 1236973+ 82 Linux swap / Solaris

    Disk /dev/sdb: 20.0 GB, 20020396032 bytes
    240 heads, 63 sectors/track, 2586 cylinders
    Units = cylinders of 15120 * 512 = 7741440 bytes
    Disk identifier: 0x0000675f

    Device Boot Start End Blocks Id System
    /dev/sdb1 1 2585 19542568+ 7 HPFS/NTFS

    Disk /dev/sdd: 10.0 GB, 10056130560 bytes
    255 heads, 63 sectors/track, 1222 cylinders
    Units = cylinders of 16065 * 512 = 8225280 bytes
    Disk identifier: 0x01d4dd2f

    Device Boot Start End Blocks Id System
    /dev/sdd1 1 1222 9815683+ 7 HPFS/NTFS

    cat /etc/mtab
    /dev/sda2 / ext3 rw,errors=remount-ro 0 0
    proc /proc proc rw,noexec,nosuid,nodev 0 0
    /sys /sys sysfs rw,noexec,nosuid,nodev 0 0
    varrun /var/run tmpfs rw,noexec,nosuid,nodev,mode=0755 0 0
    varlock /var/lock tmpfs rw,noexec,nosuid,nodev,mode=1777 0 0
    udev /dev tmpfs rw,mode=0755 0 0
    devshm /dev/shm tmpfs rw 0 0
    devpts /dev/pts devpts rw,gid=5,mode=620 0 0
    lrm /lib/modules/2.6.22-14-generic/volatile tmpfs rw 0 0
    securityfs /sys/kernel/security securityfs rw 0 0
    binfmt_misc /proc/sys/fs/binfmt_misc binfmt_misc rw,noexec,nosuid,nodev 0 0
    //HPMEDIAVAULT/FileShare /home/mrmsudawgs/smb4k/HPMEDIAVAULT/FileShare cifs rw,mand,nosuid,nodev,user=mrmsudawgs 0 0
    //HPMEDIAVAULT/CinemaNow /home/mrmsudawgs/smb4k/HPMEDIAVAULT/CinemaNow cifs rw,mand,nosuid,nodev,user=mrmsudawgs 0 0
    //DV8000/SharedDocs /home/mrmsudawgs/smb4k/DV8000/SharedDocs cifs rw,mand,nosuid,nodev,user=mrmsudawgs 0 0

    cat /etc/fstab
    # /etc/fstab: static file system information.
    #
    # <file system> <mount point> <type> <options> <dump> <pass>
    proc /proc proc defaults 0 0
    # /dev/sda2
    UUID=2a1490dd-8026-4342-af25-61c8d59db830 / ext3 nouser,defaults,errors=remount-ro,atime,auto,rw,dev,exec,suid 0 1
    # /dev/sda5
    UUID=b953cc16-c853-41d1-89c1-c150ea5f3467 none swap sw 0 0
    /dev/scd0 /media/cdrom0 udf,iso9660 user,atime,noauto,rw,dev,exec,suid 0 0
    /dev/fd0 /media/floppy0 auto user,atime,noauto,rw,dev,exec,suid 0 0
    hpmediavault:/shares/Volume1/FileShare /mnt/mediavault nfs
    hpmediavault:/shares/Volume1/Backup /mnt/mediavault nfs
    <device> /media auto users,noauto,atime,auto,rw,nodev,exec,nosuid 0 0

    All help is appreciated.

    m






    sudo make me rich<br /><br />Kubuntu Gutsy 7.10<br />KDE 3.5<br />Compaq Presario 5000<br />Intel Celeron 1.2 Ghz<br />512 Ram, Riva TNT2 Video Card<br />All the above hardware is 7 year old junk but<br />Linux runs great on it.&nbsp; :&gt<br />Ham Radio Rules
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    #2
    Re: External USB Drive - Will Not Mount

    Okay, I'll kick it off...

    Your drive is recognised as sdd, correct? Could you also post the output of
    Code:
    dmesg|tail
    after you plugged in your device?
    Once your problem is solved please mark the topic of the first post as SOLVED so others know and can benefit from your experience! / FAQ
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      #3
      Re: External USB Drive - Will Not Mount

      You know I struggled with myself, and this is the procedure I came up with.

      Plug in your drive. Wait for the popup. Select Open in new window. Let it error.

      Got to System Settings. Select the Advanced tab -> Disk & Filesystems.

      Go into Administrator Mode.

      Select your new drive's partition and Modify.

      For Type, select NTFS.

      For mount point, Brows -> media -> create new folder “Your drive name” , select “Your Drive Name” then click OK.

      For Files Belong to user: and Files belong to group: select yourself for both.

      For mount permission, it's your choice.

      You might also Writeable.

      Select OK.

      Now with the partition still selected click on mount. It may still say Disabled but it lies! Close the window.

      Go to your media directory and open you folder and with any luck, you're in.


      This works for me.

      Good Luck and let us know.

      wmrobins

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        #4
        Re: External USB Drive - Will Not Mount

        Originally posted by toad
        Okay, I'll kick it off...

        Your drive is recognised as sdd, correct? Could you also post the output of
        Code:
        dmesg|tail
        after you plugged in your device?
        Thanks...here is the result,

        dmesg|tail
        [ 3918.324403] sd 3:0:0:0: [sdc] Write Protect is off
        [ 3918.324415] sd 3:0:0:0: [sdc] Mode Sense: 00 14 00 00
        [ 3918.324421] sd 3:0:0:0: [sdc] Assuming drive cache: write through
        [ 3918.329392] sd 3:0:0:0: [sdc] 19640880 512-byte hardware sectors (10056 MB)
        [ 3918.334417] sd 3:0:0:0: [sdc] Write Protect is off
        [ 3918.334433] sd 3:0:0:0: [sdc] Mode Sense: 00 14 00 00
        [ 3918.334438] sd 3:0:0:0: [sdc] Assuming drive cache: write through
        [ 3918.334448] sdc: sdc1
        [ 3918.700481] sd 3:0:0:0: [sdc] Attached SCSI disk
        [ 3918.700573] sd 3:0:0:0: Attached scsi generic sg3 type 0
        sudo make me rich<br /><br />Kubuntu Gutsy 7.10<br />KDE 3.5<br />Compaq Presario 5000<br />Intel Celeron 1.2 Ghz<br />512 Ram, Riva TNT2 Video Card<br />All the above hardware is 7 year old junk but<br />Linux runs great on it.&nbsp; :&gt<br />Ham Radio Rules
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          #5
          Re: External USB Drive - Will Not Mount

          WMRobbins - I tried your method but it did not work. It simply told me that I did not have permission. >
          sudo make me rich<br /><br />Kubuntu Gutsy 7.10<br />KDE 3.5<br />Compaq Presario 5000<br />Intel Celeron 1.2 Ghz<br />512 Ram, Riva TNT2 Video Card<br />All the above hardware is 7 year old junk but<br />Linux runs great on it.&nbsp; :&gt<br />Ham Radio Rules
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            #6
            Re: External USB Drive - Will Not Mount

            At what point does it tell you you do not have permission?
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              #7
              Re: External USB Drive - Will Not Mount

              Originally posted by mechanism
              WMRobbins - I tried your method but it did not work. It simply told me that I did not have permission. >
              The USB HD is formatted NTFS. Open Adept Manager and ensure that you have the ntfs-3g package installed. If you don't, install it.
              Windows no longer obstructs my view.
              Using Kubuntu Linux since March 23, 2007.
              "It is a capital mistake to theorize before one has data." - Sherlock Holmes​
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                #8
                Re: External USB Drive - Will Not Mount

                Yes. It is installed. I also installed ntfs-config and ran "sudo ntfs-config" which brought up a gui to configure mount points and such. The 10 GB external drive was plugged in but ntfs-config did not see it.

                What else should I try?

                M
                sudo make me rich<br /><br />Kubuntu Gutsy 7.10<br />KDE 3.5<br />Compaq Presario 5000<br />Intel Celeron 1.2 Ghz<br />512 Ram, Riva TNT2 Video Card<br />All the above hardware is 7 year old junk but<br />Linux runs great on it.&nbsp; :&gt<br />Ham Radio Rules
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                  #9
                  Re: External USB Drive - Will Not Mount

                  Well, I guess I would remove the USB HD, perform a normal shutdown and turn off the PC. Then I'd restart and boot into the desktop. Then I'd connect the USB HD and see what happens.
                  Windows no longer obstructs my view.
                  Using Kubuntu Linux since March 23, 2007.
                  "It is a capital mistake to theorize before one has data." - Sherlock Holmes​
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                    #10
                    Re: External USB Drive - Will Not Mount

                    Well I don't know if you've already tried this or if it will work, but here's something else to try.

                    You said you already have ntfs-3g and ntfs-config installed, so then let's do this in the terminal:

                    sudo mkdir /media/NewFolder <--- name this whatever

                    sudo ntfs-3g /dev/sdd /media/NewFolder -o force

                    success?

                    to unmount then:
                    sudo umount /media/NewFolder
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                      #11
                      Re: External USB Drive - Will Not Mount

                      Originally posted by Snowhog
                      Well, I guess I would remove the USB HD, perform a normal shutdown and turn off the PC. Then I'd restart and boot into the desktop. Then I'd connect the USB HD and see what happens.
                      Doing so (an opening the folder upon connection) yields,

                      "hal-storage-removable-mount-all-options-refused - uid 1000"

                      sudo make me rich<br /><br />Kubuntu Gutsy 7.10<br />KDE 3.5<br />Compaq Presario 5000<br />Intel Celeron 1.2 Ghz<br />512 Ram, Riva TNT2 Video Card<br />All the above hardware is 7 year old junk but<br />Linux runs great on it.&nbsp; :&gt<br />Ham Radio Rules
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                        #12
                        Re: External USB Drive - Will Not Mount

                        right, if you get an error message like that you're half way there Simply google it and the first hit happens to be http://ubuntuforums.org/showthread.php?t=601210 which I think may help you...
                        Once your problem is solved please mark the topic of the first post as SOLVED so others know and can benefit from your experience! / FAQ
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                          #13
                          Re: External USB Drive - Will Not Mount

                          Originally posted by synaptik
                          Well I don't know if you've already tried this or if it will work, but here's something else to try.

                          You said you already have ntfs-3g and ntfs-config installed, so then let's do this in the terminal:

                          sudo mkdir /media/NewFolder <--- name this whatever

                          sudo ntfs-3g /dev/sdd /media/NewFolder -o force

                          success?

                          to unmount then:
                          sudo umount /media/NewFolder
                          I got this:

                          sudo ntfs-3g /dev/sdc1 /media/10Gig -o force
                          $LogFile indicates unclean shutdown (0, 0)
                          WARNING: Forced mount, reset $LogFile.
                          Then it mounted. Removing the usb connection then plugging it in again failed to remount.
                          sudo make me rich<br /><br />Kubuntu Gutsy 7.10<br />KDE 3.5<br />Compaq Presario 5000<br />Intel Celeron 1.2 Ghz<br />512 Ram, Riva TNT2 Video Card<br />All the above hardware is 7 year old junk but<br />Linux runs great on it.&nbsp; :&gt<br />Ham Radio Rules
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                            #14
                            Re: External USB Drive - Will Not Mount

                            The $LogFile indicates unclean shutdown (0, 0) message is interesting. Have you tried rebooting into Win XP, connecting the USB HD and waiting until it is fully identified, going into My Computer, right-clicking on the USB HD icon and selecting Disconnect (Remove)? I've seen a few other posts dealing with 'uncleanly' shutdown HDs that had come from Windoze.
                            Windows no longer obstructs my view.
                            Using Kubuntu Linux since March 23, 2007.
                            "It is a capital mistake to theorize before one has data." - Sherlock Holmes​
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                              #15
                              Re: External USB Drive - Will Not Mount

                              Originally posted by toad
                              right, if you get an error message like that you're half way there Simply google it and the first hit happens to be http://ubuntuforums.org/showthread.php?t=601210 which I think may help you...
                              It looks like I have a winner! Following the above link I read the post and from the post followed these instructions:

                              I clicked 'storage media' in the left column in Dolphin File Manager.
                              I right-clicked the Disk (it showed up here in dolphin, but not in Konqueror?)
                              I choose 'properties' > 'mounting'
                              I unchecked 'mount as user'

                              For some reason, this seemed to work for me. Not sure why or how but it did so, for now, this issue has been solved. Thanks to all who assisted.

                              M

                              sudo make me rich<br /><br />Kubuntu Gutsy 7.10<br />KDE 3.5<br />Compaq Presario 5000<br />Intel Celeron 1.2 Ghz<br />512 Ram, Riva TNT2 Video Card<br />All the above hardware is 7 year old junk but<br />Linux runs great on it.&nbsp; :&gt<br />Ham Radio Rules
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