Speedtouch 330 troubles

[FunkyHugh]

I am trying to connect to the net using a speedtouch 330 modem but am falling at the first hurdle!

When i put in 'grep -B 1 "THOMSON" /proc/bus/usb/devices' it says 'no such file or directory.

I have attached a screenshot of the error.

I think I should add that I am using 7.10 and also that I cannot access the internet on Kubuntu yet and am on the forum on Windows which limits my options.

[lingenfr]

Re: Speedtouch 330 troubles

If you are trying to see if it is connected, just type

lsusb

and read through the list.

[FunkyHugh]

Re: Speedtouch 330 troubles

I am following the tutorial on http://www.linux-usb.org/SpeedTouch/ubuntu/index.html and it says that I need to find out what type of modem it is to find out which firmware to download.

[lingenfr]

Re: Speedtouch 330 troubles

Awesome. Did you try the command I gave you, it should do the same thing. I would rather try and get your device installed than troubleshoot someone elses instructions to figure out why they are not working. It is up to you.

[FunkyHugh]

Re: Speedtouch 330 troubles

When I tried that command it said something like it was not a valid command is there something else I need to put in front or at the end of 'isusb'?

[Snowhog]

Re: Speedtouch 330 troubles

When I tried that command it said something like it was not a valid command is there something else I need to put in front or at the end of 'isusb'?

The command is lsusb (that's a lowercase L)

[musta ruhtinas]

Re: Speedtouch 330 troubles

I also use a speedtouch330 and have to follow a specific routine during each ubuntu fresh install...
First, most likely you need the speedtouch-ng package ; if you're on a pppoe connection you also need br2684ctl bridging utility
the speedtouch-ng installation will also configure your connection: your vpi/vci, user name and password.
once the package(s) installed, you will need to type in a console EXACTLY:

sudo update-rc.d -f pppd-dns remove

and then

sudo update-rc.d pppd-dns start 39 S .

NOTE: the last dot (.) is important!
then reboot and you should be online

worked for me on edgy/ feisty/ gutsy and now hardy

[FunkyHugh]

Re: Speedtouch 330 troubles

that package did not work. When I told it to install it opened a process bar thing which stayed at 0%. When I clicked on more details it kept scrolling down saying things like please type password with no where to type.

Please help?!?

[musta ruhtinas]

Re: Speedtouch 330 troubles

since the configuring requires user input the best method would be to use dpkg.
open a console in the folder you have downloaded speedtouch-ng and type:
sudo dpkg -i speedtouch-ng
then enter the required info and follow the rest of the instructions

[FunkyHugh]

Re: Speedtouch 330 troubles

It didn't work. I'm now getting another error saying that it could not locate the file. I made sure I opened the terminal in the same directory as the file and tried re-downloading the file but it still did not work.

I will attach a screenshot of the terminal with the error.

[musta ruhtinas]

Re: Speedtouch 330 troubles

Oops, sorry, i should have said to provide the full name of the package;
or even simpler, type in the console (in that dir) sudo dpkg -i speedtouch* (with the *)

[FunkyHugh]

Re: Speedtouch 330 troubles

This time the package worked and asked me all the questions and I know I got them right because I found the correct answers to them on the tiscali website and I typed the other two commands that I needed to use however when I rebooted it did not connect.

[musta ruhtinas]

Re: Speedtouch 330 troubles

if you are on pppoe have you also installed br2684ctl?

[FunkyHugh]

Re: Speedtouch 330 troubles

no, its ppoa.

[musta ruhtinas]

Re: Speedtouch 330 troubles

well, that is very strange...
i took the instructions and drivers from this site (it's in French), and worked like a charm every time.
further down the page the author provides a diagnostic script but since i have not used it i can't really tell if it's of any use. there are also some troubleshooting links and posts. maybe you can find some solution over there. sorry i can't help more