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    #1

    Bug Reporting

    I've done a forum search for bug reporting and saw threads about reporting specific bugs, but couldn't find any on bug reporting tips. On the Ubuntu Wiki I have been reading the articles and links from this page: Ubuntu Wiki - Testing/Introduction.

    I'm at the place where I'm pretty comfortable searching for information in the system (logs and such) and also using command line tools to extract pertinent info if I have a procedure to follow. I haven't reported any bugs yet (I commented on one once) and would really like to start reporting bugs, providing relevant info and just becoming a more active tester.

    Is there any special tools that Kubuntu and KDE uses to track bugs and backtrace or should I be using the tools referenced here: Ubuntu Wiki - DebuggingProgramCrash and Ubuntu Wiki - Backtrace. Are there more KDE specific procedures I should be reading?

    I've seen a KDE crash too launch when KDE apps crash (like kwin or the kicker), but not non-kde apps like OpenOffice. So how do I collect information about those applications running in KDE and how would I do a backtrace for them?

    If there is a forum thread I've missed outlining this please post the link. Jumping into bug reporting is somewhat intimidating.
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    #2
    Re: Bug Reporting

    1. KDE apps crashing: KDE will launch the KDE Crash Handler. You can create a backtrace for the crash. You need to have gdb installed. However, you will get a lot of "Undefined symbol" messages, which is quite useless for developers. You need to install the related -dbg package for that KDE app. You would need to do a bit of digging/investigating to find out which -dbg package contains the debugging symbols for that app. If you can consistently reproduce the bug, you can file a bug report and attach the backtrace.

    2. Non-KDE apps crashing in KDE: This is particularly problematic. The good news is that this will be solved in Feisty. There will be the Apport app that will act like KDE's Crash Handler. I haven't personally used it (still on Edgy), so I'm not sure exactly how it works.

    3. Some wikis you might be interested in:

    https://wiki.kubuntu.org/HelpingWithBugs
    https://help.ubuntu.com/community/ReportingBugs
    Jucato's Data Core
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      #3
      Re: Bug Reporting

      Thanks Jucato. I'll keep doing my reading. I'll also try and learn about the bug reporting tool. I'd like to be ready to help out by Feisty + 1.
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