a bit of a brain teaser.. (dvd drive issue)

[mikemaxwell2501]

hello all. have a bit of a seriously irritating problem. i cannot get my dvd drive up and running on my asus f3sv-a1 running feisty. so, long story short, it cannot be intialized via gui. the error comes back Return code from mount was 32.
"mount failure" when trying to enable it in admin mode in filesystems and disk area. also, in /media the icon is a folder and accessing it pulls up nothing even even when a cd is inserted. it is also not the hardware, works perfectly fine on the windows side. the path is /media/cdrom0 and also the other is /dev/hda. lastly, in k3b when i open it, it says there is no hardware. does anyone know how i can get this up and running please in very detailed step by step way? please help, i would like to get up to 7.10 someday soon but need my burner to make a cd. thank you all.

[blobfish]

Re: a bit of a brain teaser.. (dvd drive issue)

does lshw at the terminal tell you anything.

[mikemaxwell2501]

Re: a bit of a brain teaser.. (dvd drive issue)

nope nothing important to be seen with that command, i dont see anything realted to the dvd rom i dont think

[dibl]

Re: a bit of a brain teaser.. (dvd drive issue)

also the other is /dev/hda.

That looks like a problem, if you're sure the /dev/hda is referring to your CD/DVD drive. That's the designation for the first IDE/PATA drive on your system. :P

Can you open your /etc/fstab file with kate and post the contents? Just open your Konsole window, enter

kate /etc/fstab

and copy it and paste it into a reply here.

[mikemaxwell2501]

Re: a bit of a brain teaser.. (dvd drive issue)

hey dibl thanks for helping out. i have posted myin fo below you

# /etc/fstab: static file system information.
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc defaults 0 0
# /dev/sda2
UUID=d1de7b53-00e1-4dec-970a-ffc3d7908e02 / ext3 nouser,defaults,errors=remount-ro,atime,auto,rw,dev,exec,suid 0 1
# /dev/sda1
UUID=9610F9D610F9BCF5 /media/sda1 ntfs defaults,nls=utf8,umask=007,uid=0,gid=46,auto,rw,n ouser 0 1
# /dev/sda3
UUID=ABB8-495E /windows vfat defaults,utf8,umask=007,uid=0,gid=46,auto,rw,nouse r 0 1
# /dev/sda4
UUID=db956d1c-c262-4321-afbe-54f1517025f4 none swap sw 0 0
/dev/hda /media/cdrom0 auto user,atime,auto,rw,dev,exec,suid 0 0

[opie]

Re: a bit of a brain teaser.. (dvd drive issue)

Go ahead and post the output of

sudo lshw

[mikemaxwell2501]

Re: a bit of a brain teaser.. (dvd drive issue)

hey opie. here is the output:

description: Notebook
product: F3Sv
vendor: ASUSTeK Computer Inc.
version: 1.0
serial: NF1S7620060061
width: 32 bits
capabilities: smbios-2.4 dmi-2.4
configuration: chassis=notebook uuid=8F2F81DC-255B-0925-DC00-001BFCB41F4B
*-core
description: Motherboard
product: F3Sv
vendor: ASUSTeK Computer Inc.
physical id: 0
version: 1.0
serial: BSN12345678901234567
slot: MIDDLE
*-firmware
description: BIOS
vendor: American Megatrends Inc.
physical id: 0
version: 203 (05/21/2007)
size: 64KB
capacity: 960KB
capabilities: isa pci pnp upgrade shadowing escd cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int17printer int10video acpi usb smartbattery biosbootspecification netboot
*-cpu
description: CPU
product: Intel(R) Core(TM)2 Duo CPU T7300 @ 2.00GHz
vendor: Intel Corp.
physical id: 4
bus info: cpu@0
version: 6.15.10
serial: 0000-06FA-0000-0000-0000-0000
slot: Socket 478
size: 2001MHz
capacity: 2001MHz
width: 64 bits
clock: 200MHz
capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe nx x86-64 constant_tsc pni monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr lahf_lm cpufreq
configuration: id=0
*-cache:0
description: L1 cache
physical id: 5
slot: L1-Cache
size: 32KB
capacity: 32KB
capabilities: internal write-back data
*-cache:1
description: L2 cache
physical id: 6
slot: L2-Cache
size: 4MB
capacity: 4MB
capabilities: internal write-back instruction
*-logicalcpu:0
description: Logical CPU
physical id: 0.1
width: 64 bits
capabilities: logical
*-logicalcpu:1
description: Logical CPU
physical id: 0.2
width: 64 bits
capabilities: logical
*-memory
description: System Memory
physical id: 19
slot: System board or motherboard
size: 2GB
*-bank:0
description: SODIMM Synchronous 667 MHz (1.5 ns)
product: N/A
vendor: N/A
physical id: 0
serial: N/A
slot: SODIMM0
size: 1GB
width: 64 bits
clock: 667MHz (1.5ns)
*-bank:1
description: SODIMM Synchronous 667 MHz (1.5 ns)
product: N/A
vendor: N/A
physical id: 1
serial: N/A
slot: SODIMM1
size: 1GB
width: 64 bits
clock: 667MHz (1.5ns)
*-pci
description: Host bridge
product: Mobile Memory Controller Hub
vendor: Intel Corporation
physical id: 100
bus info: pci@00:00.0
version: 03
width: 32 bits
clock: 33MHz
*-pci:0
description: PCI bridge
product: Mobile PCI Express Root Port
vendor: Intel Corporation
physical id: 1
bus info: pci@00:01.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport-driver
*-display
description: VGA compatible controller
product: nVidia Corporation
vendor: nVidia Corporation
physical id: 0
bus info: pci@01:00.0
version: a1
size: 256MB
width: 64 bits
clock: 33MHz
capabilities: vga bus_master cap_list
configuration: driver=nvidia latency=0
resources: iomemory:fc000000-fcffffff iomemory:c0000000-cfffffff iomemory:fa000000-fbffffff ioport:bc00-bc7f irq:16
*-usb:0
description: USB Controller
product: 82801H (ICH8 Family) USB UHCI #4
vendor: Intel Corporation
physical id: 1a
bus info: pci@00:1a.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: uhci bus_master
configuration: driver=uhci_hcd latency=0
resources: ioport:e080-e09f irq:16
*-usbhost
product: UHCI Host Controller
vendor: Linux 2.6.20-16-generic uhci_hcd
physical id: 1
bus info: usb@1
logical name: usb1
version: 2.06
capabilities: usb-1.10
configuration: driver=hub maxpower=0mA slots=2 speed=12.0MB/s
*-usb:1
description: USB Controller
product: 82801H (ICH8 Family) USB UHCI #5
vendor: Intel Corporation
physical id: 1a.1
bus info: pci@00:1a.1
version: 03
width: 32 bits
clock: 33MHz
capabilities: uhci bus_master
configuration: driver=uhci_hcd latency=0
resources: ioport:e000-e01f irq:20
*-usbhost
product: UHCI Host Controller
vendor: Linux 2.6.20-16-generic uhci_hcd
physical id: 1
bus info: usb@2
logical name: usb2
version: 2.06
capabilities: usb-1.10
configuration: driver=hub maxpower=0mA slots=2 speed=12.0MB/s
*-usb
description: Bluetooth wireless interface
physical id: 2
bus info: usb@2:2
version: 19.15
serial: 0194E8-5B-0002
capabilities: bluetooth usb-2.00
configuration: driver=hci_usb maxpower=0mA speed=12.0MB/s
*-usb:2
description: USB Controller
product: 82801H (ICH8 Family) USB2 EHCI #2
vendor: Intel Corporation
physical id: 1a.7
bus info: pci@00:1a.7
version: 03
width: 32 bits
clock: 33MHz
capabilities: ehci bus_master cap_list
configuration: driver=ehci_hcd latency=0
resources: iomemory:febff400-febff7ff irq:18
*-usbhost
product: EHCI Host Controller
vendor: Linux 2.6.20-16-generic ehci_hcd
physical id: 1
bus info: usb@6
logical name: usb6
version: 2.06
capabilities: usb-2.00
configuration: driver=hub maxpower=0mA slots=4 speed=480.0MB/s
*-usb UNCLAIMED
description: Generic USB device
product: USB2.0
vendor: Syntek
physical id: 2
bus info: usb@6:2
version: 0.05
capabilities: usb-2.00
configuration: maxpower=500mA speed=480.0MB/s
*-multimedia
description: Audio device
product: 82801H (ICH8 Family) HD Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: pci@00:1b.0
version: 03
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=HDA Intel latency=0
resources: iomemory:febf8000-febfbfff irq:23
*-pci:1
description: PCI bridge
product: 82801H (ICH8 Family) PCI Express Port 1
vendor: Intel Corporation
physical id: 1c
bus info: pci@00:1c.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport-driver
*-network
description: Ethernet interface
product: L1 Gigabit Ethernet Adapter
vendor: Attansic Technology Corp.
physical id: 0
bus info: pci@02:00.0
logical name: eth0
version: b0
serial: 00:1b:fc:b4:1f:4b
capacity: 1GB/s
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=atl1 driverversion=2.0.6 firmware=N/A latency=0 link=no multicast=yes port=twisted pair
resources: iomemory:fe0c0000-fe0fffff irq:16
*-pci:2
description: PCI bridge
product: 82801H (ICH8 Family) PCI Express Port 2
vendor: Intel Corporation
physical id: 1c.1
bus info: pci@00:1c.1
version: 03
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport-driver
*-network UNCLAIMED
description: Network controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 0
bus info: pci@03:00.0
version: 61
width: 64 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: latency=0
resources: iomemory:fe1fe000-fe1fffff irq:5
*-pci:3
description: PCI bridge
product: 82801H (ICH8 Family) PCI Express Port 3
vendor: Intel Corporation
physical id: 1c.2
bus info: pci@00:1c.2
version: 03
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport-driver
*-pci:4
description: PCI bridge
product: 82801H (ICH8 Family) PCI Express Port 4
vendor: Intel Corporation
physical id: 1c.3
bus info: pci@00:1c.3
version: 03
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport-driver
*-pci:5
description: PCI bridge
product: 82801H (ICH8 Family) PCI Express Port 5
vendor: Intel Corporation
physical id: 1c.4
bus info: pci@00:1c.4
version: 03
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport-driver
*-pci:6
description: PCI bridge
product: 82801H (ICH8 Family) PCI Express Port 6
vendor: Intel Corporation
physical id: 1c.5
bus info: pci@00:1c.5
version: 03
width: 32 bits
clock: 33MHz
capabilities: pci normal_decode bus_master cap_list
configuration: driver=pcieport-driver
*-usb:3
description: USB Controller
product: 82801H (ICH8 Family) USB UHCI #1
vendor: Intel Corporation
physical id: 1d
bus info: pci@00:1d.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: uhci bus_master
configuration: driver=uhci_hcd latency=0
resources: ioport:dc00-dc1f irq:21
*-usbhost
product: UHCI Host Controller
vendor: Linux 2.6.20-16-generic uhci_hcd
physical id: 1
bus info: usb@3
logical name: usb3
version: 2.06
capabilities: usb-1.10
configuration: driver=hub maxpower=0mA slots=2 speed=12.0MB/s
*-usb
description: Mouse
product: USB Optical Mouse
vendor: Logitech
physical id: 2
bus info: usb@3:2
version: 27.20
capabilities: usb-2.00
configuration: driver=usbhid maxpower=98mA speed=1.5MB/s
*-usb:4
description: USB Controller
product: 82801H (ICH8 Family) USB UHCI #2
vendor: Intel Corporation
physical id: 1d.1
bus info: pci@00:1d.1
version: 03
width: 32 bits
clock: 33MHz
capabilities: uhci bus_master
configuration: driver=uhci_hcd latency=0
resources: ioport:d880-d89f irq:19
*-usbhost
product: UHCI Host Controller
vendor: Linux 2.6.20-16-generic uhci_hcd
physical id: 1
bus info: usb@4
logical name: usb4
version: 2.06
capabilities: usb-1.10
configuration: driver=hub maxpower=0mA slots=2 speed=12.0MB/s
*-usb:5
description: USB Controller
product: 82801H (ICH8 Family) USB UHCI #3
vendor: Intel Corporation
physical id: 1d.2
bus info: pci@00:1d.2
version: 03
width: 32 bits
clock: 33MHz
capabilities: uhci bus_master
configuration: driver=uhci_hcd latency=0
resources: ioport:d800-d81f irq:18
*-usbhost
product: UHCI Host Controller
vendor: Linux 2.6.20-16-generic uhci_hcd
physical id: 1
bus info: usb@5
logical name: usb5
version: 2.06
capabilities: usb-1.10
configuration: driver=hub maxpower=0mA slots=2 speed=12.0MB/s
*-usb UNCLAIMED
description: Generic USB device
product: Fingerprint Sensor
physical id: 2
bus info: usb@5:2
version: c.10
capabilities: usb-1.10
configuration: maxpower=100mA speed=12.0MB/s
*-usb:6
description: USB Controller
product: 82801H (ICH8 Family) USB2 EHCI #1
vendor: Intel Corporation
physical id: 1d.7
bus info: pci@00:1d.7
version: 03
width: 32 bits
clock: 33MHz
capabilities: ehci bus_master cap_list
configuration: driver=ehci_hcd latency=0
resources: iomemory:febff000-febff3ff irq:21
*-usbhost
product: EHCI Host Controller
vendor: Linux 2.6.20-16-generic ehci_hcd
physical id: 1
bus info: usb@7
logical name: usb7
version: 2.06
capabilities: usb-2.00
configuration: driver=hub maxpower=0mA slots=6 speed=480.0MB/s
*-pci:7
description: PCI bridge
product: 82801 Mobile PCI Bridge
vendor: Intel Corporation
physical id: 1e
bus info: pci@00:1e.0
version: f3
width: 32 bits
clock: 33MHz
capabilities: pci subtractive_decode bus_master cap_list
*-firewire
description: FireWire (IEEE 1394)
product: Ricoh Co Ltd
vendor: Ricoh Co Ltd
physical id: 1
bus info: pci@09:01.0
version: 05
width: 32 bits
clock: 33MHz
capabilities: ohci bus_master cap_list
configuration: driver=ohci1394 latency=32 maxlatency=4 mingnt=2
resources: iomemory:feaff800-feafffff irq:16

[mikemaxwell2501]

Re: a bit of a brain teaser.. (dvd drive issue)

*-system:0
description: Generic system peripheral
product: R5C822 SD/SDIO/MMC/MS/MSPro Host Adapter
vendor: Ricoh Co Ltd
physical id: 1.1
bus info: pci@09:01.1
version: 22
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: driver=sdhci latency=64
resources: iomemory:feaff400-feaff4ff irq:17
*-system:1 UNCLAIMED
description: System peripheral
product: Ricoh Co Ltd
vendor: Ricoh Co Ltd
physical id: 1.2
bus info: pci@09:01.2
version: 12
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: latency=64
resources: iomemory:feaff000-feaff0ff irq:5
*-system:2 UNCLAIMED
description: System peripheral
product: R5C592 Memory Stick Bus Host Adapter
vendor: Ricoh Co Ltd
physical id: 1.3
bus info: pci@09:01.3
version: 12
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: latency=64
resources: iomemory:feafec00-feafecff irq:5
*-system:3 UNCLAIMED
description: System peripheral
product: xD-Picture Card Controller
vendor: Ricoh Co Ltd
physical id: 1.4
bus info: pci@09:01.4
version: 12
width: 32 bits
clock: 33MHz
capabilities: bus_master cap_list
configuration: latency=64
resources: iomemory:feafe800-feafe8ff irq:5
*-isa
description: ISA bridge
product: Mobile LPC Interface Controller
vendor: Intel Corporation
physical id: 1f
bus info: pci@00:1f.0
version: 03
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: latency=0
*-ide UNCLAIMED
description: IDE interface
product: Mobile IDE Controller
vendor: Intel Corporation
physical id: 1f.1
bus info: pci@00:1f.1
version: 03
width: 32 bits
clock: 33MHz
capabilities: ide bus_master
configuration: latency=0
resources: ioport:1f0-1f7 ioport:3f4-3f3 ioport:170-177 ioport:374-373 ioport:ffa0-ffaf
*-storage
description: SATA controller
product: Mobile SATA AHCI Controller
vendor: Intel Corporation
physical id: 1f.2
bus info: pci@00:1f.2
logical name: scsi0
logical name: scsi1
logical name: scsi2
version: 03
width: 32 bits
clock: 66MHz
capabilities: storage ahci_1.0 bus_master cap_list emulated scsi-host
configuration: driver=ahci latency=0
resources: ioport:ec00-ec07 ioport:e880-e883 ioport:e800-e807 ioport:e480-e483 ioport:e400-e41f iomemory:febff800-febfffff irq:22
*-disk
description: SCSI Disk
product: WDC WD2500BEVS-1
vendor: ATA
physical id: 0.0.0
bus info: scsi@0:0.0.0
logical name: /dev/sda
version: 01.0
serial: WD-WXE507A55872
size: 232GB
capabilities: partitioned partitioned:dos
configuration: ansiversion=5
*-volume:0
description: HPFS/NTFS partition
physical id: 1
bus info: scsi@0:0.0.0,1
logical name: /dev/sda1
capacity: 27GB
capabilities: primary bootable
*-volume:1
description: Linux filesystem partition
physical id: 2
bus info: scsi@0:0.0.0,2
logical name: /dev/sda2
capacity: 191GB
capabilities: primary
*-volume:2
description: W95 FAT32 partition
physical id: 3
bus info: scsi@0:0.0.0,3
logical name: /dev/sda3
capacity: 9538MB
capabilities: primary
*-volume:3
description: Linux swap / Solaris partition
physical id: 4
bus info: scsi@0:0.0.0,4
logical name: /dev/sda4
capacity: 4832MB
capabilities: primary nofs

[opie]

Re: a bit of a brain teaser.. (dvd drive issue)

What is the output of

lsmod | grep ide

and

lsmod | grep piix

[dibl]

Re: a bit of a brain teaser.. (dvd drive issue)

Mike, couple of thoughts.

1. That /etc/fstab line just looks very odd for a CD/DVD device. Did the installer do that automatically? In other words, was that drive in your system at the time you installed Kubuntu, and that's how it chose to write the fstab file, or did you add that drive later? Here's what my fstab line looks like, which is fairly typical for CD/DVD drives:

/dev/scd0    /media/cdrom0  udf,iso9660 user,noauto,exec 0    0

Since your drive is non-functional, and the /media/cdrom0 mount point apparently already exists, you might try pasting my fstab line over the line your fstab file and rebooting -- I don't think there's much to lose.

2. Under the KMenu>System menu is the Kinfocenter. Open that and see if it shows a CD ROM drive. Mine is the first item on the list. If so, open it and see if it seems to have valid information. Mine has a list of 20 parameters that I would paste in, but they don't seem to "copy". It starts "drive name sr0" and proceeds down a list of capabilities like "Can close tray" and "Can read multisession", etc. with "YES" or "No" indications for each.

So, I'm thinking that if Kinfocenter shows the hardware, then that means it's just the /etc/fstab issue that is keeping it from working.

That's all I can think of to help :P

[Snowhog]

Re: a bit of a brain teaser.. (dvd drive issue)

And as is mine:

/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto 0 0

And, yes, the entry in Mike's fstab "can't" be correct (yes??). hd device designations are for Hard Drives, and CD/DVDs are SCSI devices. (dibl - correct me if I'm wrong on that)

[dibl]

Re: a bit of a brain teaser.. (dvd drive issue)

hd device designations are for Hard Drives, and CD/DVDs are SCSI devices. (dibl - correct me if I'm wrong on that)

That is indeed the traditional *nix nomenclature style. I hesitate to declare it an absolute rule today, due to the recent introduction of UUIDs and conversion of ALL hard disk drives to /dev/sdx in post-Edgy *buntu. But, I wouldn't think /dev/hda would be correct in any case, if there are hard drives in the system -- it would have to be more like /dev/hdc or something after the hard drive letters. :P

[mikemaxwell2501]

Re: a bit of a brain teaser.. (dvd drive issue)

hey all! thanks again for the help and input on this issue. well, sadly tho, tried renaming in my fstab file and didnt work out, didnt do anything. exact same issue. tried to enable it via the filesystems and disks gui but came back with mount error. i believe it was code 32. and tried with terminal... nooooooooo luck there either..... argh argh argh.... maybe the hardware is just nt supported yet? but i dont understand, why would i be able to install from the drive, kubuntu, and not be able to use it after installation!?!?!?!??!? *_*

[dibl]

Re: a bit of a brain teaser.. (dvd drive issue)

but i dont understand, why would i be able to install from the drive, kubuntu, and not be able to use it after installation!?!?!?!??!?

Well, that would be a symptom of "hardware works OK, but OS installer is setting up the software wrong", I think.

Is it the CD/DVD drive IDE or SATA?

[opie]

Re: a bit of a brain teaser.. (dvd drive issue)

I haven't been able to determine if the dvd drive for that system is ide or sata. I'm assuming ide.

It doesn't look like the hardware is being recognized at all so the problem shouldn't be a mount or fstab issue.

I'm finding some discussion of thinkpad problems with the ich6 controller hub that seem to relate to your problem, but you are running an ich8 hub and I haven't found indications that the situation would be the same for ich8.

I do see a post in the ubuntu forums for asus f3sv in which one person added piix to their /etc/modules file and anther added ide_generic to theirs. This is probably your best lead but I'm not sure of all the ramifications of those modules or how the ide drivers have evolved with recent kernels. It might be worth a try though just to see. You can remove the change if it doesn't do anything.
It would be simply a matter of opening

kdesu kate /etc/modules

and adding a line that says either
piix

or

ide_generic

I would try piix first. You would need to reboot after this.
If something goes wrong you can boot into recovery mode and use
sudo nano /etc/modules

to remove the line.