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Yeah you can start if from konsole, just type kmail
Also to create a shortcut ..alternate click on desktop, create new , link to application, then just edit the application tab command box.
I'd been searching for a half hour and this was a last-ditch attempt to find an answer before I gave up and went to some other distro. I'm new to Linux and I can't get the "drag to taskbar" to work. Is that intended to create a menu entry that will start Kmail or one that will start Kontact?
You can very well try another distro, but the process will be the same there as it is in Kubuntu (assuming its a KDE desktop). You can drag any desktop shortcut or menu entry to the taskbar. if you drag the Kontact menu entry there, it will obviously put a link to kontact there
If you want a shortcut that only opens the Kmail bit, you can create one by right-clicking on the desktop, following the prompts and use the command "kmail" in the appropriate section of the 'application' tab. You can also do the same in the K menu by right-clicking on the menu button and opening the menu editor and adding the info there. Then you can drag either one to your taskbar.
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