printing problems

[nigelr]

I just upgraded from breezy to dapper and managed to install a new printer (Epson CX3700) through the KDE printer manager (using administrator mode).
When I try to print I get the following error message:

A print error occurred. Error message received from system:

cupsdoprint -P 'Epson' -J 'Untitled' -H 'localhost:631' -U 'nigel' -o '
copies=1 multiple-document-handling=separate-documents-collated-copies
orientation-requested=3' '/tmp/kde-nigel/kdeprint_e2ipCT7K' : execution
failed with message:
client-error-document-format-not-supported

Any ideas?

Blessings,

Nigel

[Hestia]

Re: printing problems

I personally prefer to administer my printers from the CUPS http://localhost:631/ interface. When you go to http://localhost:631/ is your printer configured properly in there? Does the 'print test page' work for you? Secondly, is your printer a local or network printer?

[MoonRise]

Re: printing problems

Thanks for that info. Didn't know about the "http://localhost:631/" interface. I prefer that over anything else.

[nigelr]

Re: printing problems

I personally prefer to administer my printers from the CUPS http://localhost:631/ interface. When you go to http://localhost:631/ is your printer configured properly in there? Does the 'print test page' work for you? Secondly, is your printer a local or network printer?

Yes the printer is configured in http://localhost:631/

When I try to print the 'test page' I get the following error:

Unsupported format 'application/postscript'!

I did try 'sudo foomatic-cleanupdrivers' but that did not help.

How do I get 'administrator privalages using http://localhost:631/?

I assume it wants user 'root' and root's password?

Also I noticed that I have two directories forcups in /etc
/etc/cups and /etc/cups_kubuntu

Which one does cups use?

Blessings,

Nigel

[nigelr]

Re: printing problems

Problem solved - so far 8)

I used the KDE printer manager, admin mode (still can't get admin rights using the cups interface) and deleted the epson printer. I then reinstalled it but using the foomatic driver instead of the cups driver.
I was then able to print a test page.

Now all I have to do is get the other computers on the network printing as well.

Blessings,

Nigel

[nigelr]

Re: printing problems - Solved!

I managed to get the printer working by first:

sudo foomatic-cleanupdrivers

then used System Settings > Printers, then clicked on the 'Administration' button at the bottom of the window. After giving my password everything went OK. I choose the Foomatic + gutenprint-ijs.5.0 driver and everything works just fine

I also got the scanner part working as well by adding:
'usb 0x04b8 0x0818' (without the quotes) to /etc/sane.d/epson.conf

output of 'sane-find-scanner':
found USB scanner (vendor=0x04b8, product=0x0818) at libusb:001:002

I then had to change the permissions on /proc/bus/usb/001 and /proc/bus/usb/002 (including their files) to owner = root; group = scanner.
I then added all users to group 'scanner'.

I was not sure about how to restart everything so, being a bit tired, just did a reboot

Blessings,

Nigel