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    Unable to get Internet access with Live-CD

    I need some help in getting my brother on Kubuntu. Unfortunately he lives about 2000 miles away, and we have to do everything by email.

    Here is his situation:
    He is running a Dell Dimension 8200, with a 2.53 GHz Intel Pentium 4 and 1 Gb memory. At present he is running Windows XP. He has DSL and his ISP is AT&T Yahoo. He is using a Speedstream 5100 Ethernet ADSL modem (by Efficient Networks). Apparently he is set up in the standard manner: Telephone cable-->DSL modem-->Network card. He has no trouble with Internet access under Windows XP, but he cannot get Internet access with the Kubuntu 6.06 Live-CD, or any other Live-CD that I have sent him.

    Let me give you some information, first from Windows XP, and then from Kubuntu, regarding his setup and see if you can suggest reasons why he cannot get Internet access under Kubuntu.

    From Belarc Advisor (a good Windows program that lists hardware and its capabilities), under Communications it shows the following:
    D-Link DFE-530TX+ PCI Adapter #2
    primary APIPA Address: 169.254.36.136 / 16
    Physical Address: 00:40:05:07:B4:B2
    WAN (PPP/SLIP) Interface
    IP Address: 85.35.211.38 / 32
    Gateway: 75:35:211:38
    Physical Address: 00:53:45:00:00:00

    Notice the APIPA Address of the network card. APIPA stands for Automatic Private IP Addressing and means that "APIPA clients can automatically self-configure an IP address and subnet mask when a DHPC server isn't available...APIPA automatically configure(s) itself with an IP address from a range that has been reserved for Microsoft...the...range is 169.254.0.1 through 169.254.255.254." Of course, the APIPA IP address is non-routable and will not work on the Internet. Yet he has Internet access: the WAN Interface has been given an acceptable IP address.

    When he looks, again under Windows, for his Internet connection, this is what he finds:
    Local Area Conection
    D-Link DFE-530 TX+ PCI Adapter #2

    "General" Tab
    Connection
    Status: Limited or no connectivity
    Duration: hh:mm;ss (Value changes)
    Speed: 100.0 Mbps
    Activity
    Sent Received
    xx,xxx yy,yyy

    "Support" Tab Limited or not connectivity. You may
    not be able to access the internet or
    some network resources. This problem
    occurred because the network did not
    assign a network address to the
    computer.
    Details
    Property Value
    Physical Address 00-40-05-07-B4-B2
    IP Address 169.254.36.136
    Subnet Mask 255.255.0.0
    Default Gateway
    DNS Server
    WINS Server

    Now, when he boots the Live-Cd of Kubuntu 6.06 and runs certain commands in Konsole, here is what he gets:
    COMMAND: lshw
    OUTPUT (selected):
    *-network
    description: Ethernet interface
    product: RTL8139 Ethernet
    vendor: D-Link System Inc
    physical id: 7
    bus info: pci@02:07.0
    logical name: eth0
    version: 10
    serial: 00:40:05:07:b4:b2
    width: 32 bits
    bus: 33 MHz
    capabilities: bus_master cap.list ethernet
    physical
    configuration: broadcast=yes driver=8139too
    multicast=yes
    resources: ioport: ec00-ecff iomemory: fe1ffcoo-
    fe1ffcff irq: 185

    COMMAND: ifconfig
    OUTPUT:
    eth0 Link encap: Ethernet HWaddr 00:40:05:07:B4:B2
    UP BROADCAST RUNNING MULTICAST MTU: 1500
    Metric: 1
    RX packets: 0 errors: 0 dropped: 0 overruns: 0
    frame: 0
    TX packets: 29 errors: 0 dropped: 0 overruns: 0
    carrier: 0
    collisions: 0 txqueue len: 1000
    RX bytes: 0(0.0b) TX bytes: 9918 (9.6 KiB)
    Interrupt: 185 Base address: xcc00

    lo Link encap: Local Loopback
    inet addr: 127.0.0.1 mask: 255.0.0.0
    UP LOOPBACK RUNNING MTU:16436 Metric: 1
    RX packets: 19 errors: 0 dropped: 0 overruns: 0
    frame: 0
    TX packets: 19 errors: 0 dropped: 0 overruns: 0
    carrier: 0
    collisions: 0 txqueue len: 0
    RX bytes:1356 (1.3 KiB) TX bytres:1356 (1.3 KiB)

    COMMAND: dmesg | grep eth
    OUTPUT:
    eth0: RealTek RTL8139 at 0xf88bcc00,
    00:40:05:07:b4:b2, IRQ185
    eth0: Identified 8139 chip type 'RTL-8100B/8139D'
    eth0: link up, 100Mbps, full duplex, lpa 0x41E1

    COMMAND: lsmod | grep 8139
    OUTPUT:
    8139too 26880 0
    mii 5888 1 8139too

    I am concerned that the output to ifconfig does not list an "inet address", but the output to dmesg | grp eth shows that the link is up.

    Any help or pointers will be much appreciated.

    #2
    Re: Unable to get Internet access with Live-CD

    I may be missing your point, but "my" network looks slightly different:

    Code:
    ROOT@HAL # ifconfig
    eth0   Link encap:Ethernet HWaddr 00:0F:EA:1C:F8:34
         inet addr:192.168.110.1 Bcast:192.168.110.255 Mask:255.255.255.0
    You get the point I'm driving at:

    Code:
    ROOT@HAL # kcmshell kcm_knetworkconfmodule
    There you may go (and) figure :P

    Comment


      #3
      Re: Unable to get Internet access with Live-CD

      Originally posted by decatur-linux
      I need some help in getting my brother on Kubuntu. Unfortunately he lives about 2000 miles away, and we have to do everything by email.

      Here is his situation:
      He is running a Dell Dimension 8200, with a 2.53 GHz Intel Pentium 4 and 1 Gb memory. At present he is running Windows XP. He has DSL and his ISP is AT&T Yahoo. He is using a Speedstream 5100 Ethernet ADSL modem (by Efficient Networks). Apparently he is set up in the standard manner: Telephone cable-->DSL modem-->Network card. He has no trouble with Internet access under Windows XP, but he cannot get Internet access with the Kubuntu 6.06 Live-CD, or any other Live-CD that I have sent him.

      Let me give you some information, first from Windows XP, and then from Kubuntu, regarding his setup and see if you can suggest reasons why he cannot get Internet access under Kubuntu.

      From Belarc Advisor (a good Windows program that lists hardware and its capabilities), under Communications it shows the following:
      D-Link DFE-530TX+ PCI Adapter #2
      primary APIPA Address: 169.254.36.136 / 16
      Physical Address: 00:40:05:07:B4:B2
      WAN (PPP/SLIP) Interface
      IP Address: 85.35.211.38 / 32
      Gateway: 75:35:211:38
      Physical Address: 00:53:45:00:00:00

      Notice the APIPA Address of the network card. APIPA stands for Automatic Private IP Addressing and means that "APIPA clients can automatically self-configure an IP address and subnet mask when a DHPC server isn't available...APIPA automatically configure(s) itself with an IP address from a range that has been reserved for Microsoft...the...range is 169.254.0.1 through 169.254.255.254." Of course, the APIPA IP address is non-routable and will not work on the Internet. Yet he has Internet access: the WAN Interface has been given an acceptable IP address.

      When he looks, again under Windows, for his Internet connection, this is what he finds:
      Local Area Conection
      D-Link DFE-530 TX+ PCI Adapter #2

      "General" Tab
      Connection
      Status: Limited or no connectivity
      Duration: hh:mm;ss (Value changes)
      Speed: 100.0 Mbps
      Activity
      Sent Received
      xx,xxx yy,yyy

      "Support" Tab Limited or not connectivity. You may
      not be able to access the internet or
      some network resources. This problem
      occurred because the network did not
      assign a network address to the
      computer.
      Details
      Property Value
      Physical Address 00-40-05-07-B4-B2
      IP Address 169.254.36.136
      Subnet Mask 255.255.0.0
      Default Gateway
      DNS Server
      WINS Server

      Now, when he boots the Live-Cd of Kubuntu 6.06 and runs certain commands in Konsole, here is what he gets:
      COMMAND: lshw
      OUTPUT (selected):
      *-network
      description: Ethernet interface
      product: RTL8139 Ethernet
      vendor: D-Link System Inc
      physical id: 7
      bus info: pci@02:07.0
      logical name: eth0
      version: 10
      serial: 00:40:05:07:b4:b2
      width: 32 bits
      bus: 33 MHz
      capabilities: bus_master cap.list ethernet
      physical
      configuration: broadcast=yes driver=8139too
      multicast=yes
      resources: ioport: ec00-ecff iomemory: fe1ffcoo-
      fe1ffcff irq: 185

      COMMAND: ifconfig
      OUTPUT:
      eth0 Link encap: Ethernet HWaddr 00:40:05:07:B4:B2
      UP BROADCAST RUNNING MULTICAST MTU: 1500
      Metric: 1
      RX packets: 0 errors: 0 dropped: 0 overruns: 0
      frame: 0
      TX packets: 29 errors: 0 dropped: 0 overruns: 0
      carrier: 0
      collisions: 0 txqueue len: 1000
      RX bytes: 0(0.0b) TX bytes: 9918 (9.6 KiB)
      Interrupt: 185 Base address: xcc00

      lo Link encap: Local Loopback
      inet addr: 127.0.0.1 mask: 255.0.0.0
      UP LOOPBACK RUNNING MTU:16436 Metric: 1
      RX packets: 19 errors: 0 dropped: 0 overruns: 0
      frame: 0
      TX packets: 19 errors: 0 dropped: 0 overruns: 0
      carrier: 0
      collisions: 0 txqueue len: 0
      RX bytes:1356 (1.3 KiB) TX bytres:1356 (1.3 KiB)

      COMMAND: dmesg | grep eth
      OUTPUT:
      eth0: RealTek RTL8139 at 0xf88bcc00,
      00:40:05:07:b4:b2, IRQ185
      eth0: Identified 8139 chip type 'RTL-8100B/8139D'
      eth0: link up, 100Mbps, full duplex, lpa 0x41E1

      COMMAND: lsmod | grep 8139
      OUTPUT:
      8139too 26880 0
      mii 5888 1 8139too

      I am concerned that the output to ifconfig does not list an "inet address", but the output to dmesg | grp eth shows that the link is up.

      Any help or pointers will be much appreciated.
      The problem you have is the computer, if I am reading the belarc right, is the NIC does not have a connection to the modem. Windows will assign itself APIPA when there is no connection and Linux will simply not have a ip address. Does he happen to have wireless adapter on the machine. Do an ipconfig in Windows and what is the IP address of the NIC. You only get the 169.254 address when there is no active connection.

      Comment

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