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Update to Wily broke Headphone sound in Kubuntu and Windows

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    Update to Wily broke Headphone sound in Kubuntu and Windows

    Just updated from 15.04 to 15.10 and since my system has come up this morning, I can't get any sound from the headphones. I get sound from the internal speakers and the speakers get muted as soon as I plug in my headphones.

    The weird thing is that if I reboot into Windows, I get exactly the same behaviour. I can get the Windows sound back to working by completely powering down the system (reboot is not enough). Once I reboot into Kubuntu, however, it's broken again (also for Windows).

    The system is a Thinkpad T440p with a Realtek sound card.

    This is what I tried:
    1) Have Amarok play a song with no headphones plugged in
    2) plug headphones in -> internal speakers get muted, no sound from the headphones, but Amarok continues playing
    3) pull headphones out -> sound continues from internal speakers

    There is no volume control widget in my systray, even though volume control is checked in the systray config.

    I then tried the system settings (with headphones plugged):
    - Audio volume: Unmuted everything that I could find. Output device for "Built-in analog stereo" is set to "Headphones"; configuration profile is "analog stereo duplex".
    - Audio and video: "Buillt-in analog stereo" has highest priority everywhere. In "Audio Hardware setup -> Sound Card", I see two devices. Both go by the name of "Built-in audio". The first one can only be configured to use HDMI profiles; the second one is set to "analog stereo duplex".

    Alsamixer:
    Shows two Headphone devices, Headphone 0 and Headphone 1. Headphone 0 is unmuted and at full volume; Headphone 1 is unmuted, but fixed to zero volume (there is no cage for a bar above Headphone 1 and the volume cannot be changed).

    I found a few old threads that suggested adding "options snd-hda-intel model=thinkpad" to /etc/modprobe.d/alsa-base.conf, but that did not help either.

    Another thing that I have noticed: On login, the progress bar on the loading screen runs through quickly, and then the system is stuck on the loading screen for about 10 seconds. Might be totally unrelated, though.

    Output of aplay -l:
    Code:
    **** List of PLAYBACK Hardware Devices ****
    card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
      Subdevices: 1/1
      Subdevice #0: subdevice #0
    card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
      Subdevices: 1/1
      Subdevice #0: subdevice #0
    card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
      Subdevices: 1/1
      Subdevice #0: subdevice #0
    card 1: PCH [HDA Intel PCH], device 0: ALC3232 Analog [ALC3232 Analog]
      Subdevices: 0/1
      Subdevice #0: subdevice #0
    There are a bunch of errors in .xsession-errors, but nothing that seems related to the problem.

    dmesg | grep audio:
    Code:
    [    2.918747] snd_hda_intel 0000:00:03.0: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
    [    2.942541] snd_hda_codec_realtek hdaudioC1D0: autoconfig for ALC3232: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
    [    2.942545] snd_hda_codec_realtek hdaudioC1D0:    speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
    [    2.942548] snd_hda_codec_realtek hdaudioC1D0:    hp_outs=2 (0x16/0x15/0x0/0x0/0x0)
    [    2.942549] snd_hda_codec_realtek hdaudioC1D0:    mono: mono_out=0x0
    [    2.942551] snd_hda_codec_realtek hdaudioC1D0:    inputs:
    [    2.942553] snd_hda_codec_realtek hdaudioC1D0:      Dock Mic=0x19
    [    2.942556] snd_hda_codec_realtek hdaudioC1D0:      Mic=0x1a
    [    2.942558] snd_hda_codec_realtek hdaudioC1D0:      Internal Mic=0x12
    dmesg | grep sound:
    Code:
    [    2.947167] input: HDA Intel HDMI HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:03.0/sound/card0/input11
    [    2.947261] input: HDA Intel HDMI HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:03.0/sound/card0/input12
    [    2.947345] input: HDA Intel HDMI HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:03.0/sound/card0/input13
    [    2.966221] input: HDA Intel PCH Dock Mic as /devices/pci0000:00/0000:00:1b.0/sound/card1/input14
    [    2.966262] input: HDA Intel PCH Mic as /devices/pci0000:00/0000:00:1b.0/sound/card1/input15
    [    2.966317] input: HDA Intel PCH Dock Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card1/input16
    [    2.966384] input: HDA Intel PCH Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card1/input17

    Any idea what's going on here or where I could look for further error messages?

    #2
    I would try first installing "pavucontrol" ,,,,,,,,,,,,,
    Code:
    sudo apt install pavucontrol
    and use it to try adjusting the headphones .

    VINNY
    i7 4core HT 8MB L3 2.9GHz
    16GB RAM
    Nvidia GTX 860M 4GB RAM 1152 cuda cores

    Comment


      #3
      Originally posted by vinnywright View Post
      I would try first installing "pavucontrol" ,,,,,,,,,,,,,
      Thanks -- nifty tool :-) The settings there all look fine, though.

      I got the headphone sound to work again just now by following this guide on stackexchange.
      Additionally, I had to add "options snd-hda-intel model=tpt440-dock" to /etc/modprobe.d/alsa-base.conf .

      Hope the fix is persistant... Appearantly, this is a recent bug in alsa-driver.

      Comment

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