BlueGriffon-"Your BlueGriffon profile cannot be loaded"? Help!

[JeZ-l-Lee]

BlueGriffon-"Your BlueGriffon profile cannot be loaded"? Help!

Hi,

My BlueGriffon WYSIWYG website IDE refuses to run.
I get the following error message and then it closes immediately:

Your BlueGriffon profile cannot be loaded. It may be missing or inaccessible.

jezxlee@jezxlee-ZBOX-ID81:~$ cd ..
jezxlee@jezxlee-ZBOX-ID81:/home$ cd ..
jezxlee@jezxlee-ZBOX-ID81:/$ cd usr
jezxlee@jezxlee-ZBOX-ID81:/usr$ cd bin
jezxlee@jezxlee-ZBOX-ID81:/usr/bin$ bluegriffon

(process:6085): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed
Error: Access was denied while trying to open files in your profile directory.
jezxlee@jezxlee-ZBOX-ID81:/usr/bin$

I really need to get BlueGriffon to work again, want to update a website.
I tried uninstalling BlueGriffon and resinstalling it from official DEB's.
Thanks!

Jesse

[Snowhog]

What do you get if you run it with:

./bluegriffon

[JeZ-l-Lee]

What do you get if you run it with:

./bluegriffon

Hi,

It does not work with above terminal command:

jezxlee@jezxlee-ZBOX-ID81:~$ ./bluegriffon
bash: ./bluegriffon: No such file or directory
jezxlee@jezxlee-ZBOX-ID81:~$

How can I fix this?
Thanks!

Jesse

[Snowhog]

How did you obtain Bluegriffon, and how did you unpack/install it?

[vinnywright]

do you have a ./bluegriffon folder in your /home that has the profile in it ?

if so is it(the file) or the folder it's self owned by root ?

VINNY

[JeZ-l-Lee]

How did you obtain Bluegriffon, and how did you unpack/install it?

Hi,

I installed BlueGriffon from official PPA.

Jesse

[JeZ-l-Lee]

do you have a ./bluegriffon folder in your /home that has the profile in it ?

if so is it(the file) or the folder it's self owned by root ?

VINNY

Hi,

I checked the folder, it's owned by my user name and not root.
Any other ideas?

Jesse

[vinnywright]

Hi,

I checked the folder, it's owned by my user name and not root.
Any other ideas?

Jesse

what about all the files and folders inside of it ?

you can check with something like

find ~/.bluegriffon -user root

you may want to check your hole ~/ as well ,(cant hurt wile we are at it ) make it look like

find ~/ -user root

if it prints out anything it is owned by root ,,,,,on the ~/ it may take a hole minute to run .
the ~/ is short for /home/you .

I'll go and try to install it if you would like ,,,,,,,,did you get something from hear
http://bluegriffon.org/pages/Download

note this on that page ,,,,,

Warning: you may have to delete your BlueGriffon profile if you installed a preview version or Release Candidate of this v1.7.2 or if you have trouble changing the language of the interface. You will have to re-install your add-ons after that.

or hear http://www.ubuntuupdates.org/package...eb/bluegriffon ,,,,,,,, where?

VINNY

[JeZ-l-Lee]

Hi,

Thanks!
I got it to work again.
It was a permission problem.

Jesse

[Snowhog]

For the benefit of others, describe the exact problem and the action to correct it.

[JeZ-l-Lee]

For the benefit of others, describe the exact problem and the action to correct it.

Hi,

In an effort to fix Blue Griffon WYSIWYG website IDE
I deleted the folder "/home/jezxlee/.disruptive innovations sarl/" which was bad.
(it was a hidden folder)

I then copied ".disruptive innovations sarl" folder from my netbook onto a USB flash drive
and copied it back onto my thin client desktop.
This did not fix the problem, but at least I had the folder I deleted.

Next steps are probably very bad, but it worked for me:
(1) Run Konsole.
(2) Type "sudo dolphin".
(3) Enter password.
(4) When Dolphin opens navigate to root.
(5) From root in Dolphin double-click on home.
(6) Right-click on you user named folder and choose "Properties".
(7) Click on "Permissions" tab.
(8) Change "Ownership" "User:" to your user name.
(9) Change "Ownership" "Group:" to "adm".
(10) Click on checkmark "Apply changes to all subfolders and their contents".
(11) Click "OK".

It works now without having to reinstall the entire O.S.

Jesse

[Snowhog]

Next steps are probably very bad, but it worked for me:
(1) Run Konsole.
(2) Type "sudo dolphin". <<<< NOT a good thing as a rule

When launching a GUI app "as root" in *buntu, use kdesudo, not sudo. Launching a GUI app from the console using sudo 'may/can' result in screwing with your users /home directory by changing ownership of critical files to root.

Given that you did this, I would suggest ensuring all your files/directories in your users /home directory are owned by 'you'. Open a console and type:

sudo chown -R jezxlee:jezxlee /home/jezxlee