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    USB3 Problems?

    Hello dear fellows.

    I've been having some problems lately with two external usb 3.0 drives.

    I don't have any other usb3 ready computer to debug a usb3 port problem but when i attach those drives to normal usb 2 ports i don't have any errors.


    Linux Zen-Touch 3.13.0-14-generic #34-Ubuntu SMP Thu Feb 27 22:32:54 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

    kern.log

    Code:
    Mar  3 14:41:41 Zen-Touch kernel: [20896.470214] sd 8:0:0:0: [sdb] Unhandled error code
    Mar  3 14:41:41 Zen-Touch kernel: [20896.470219] sd 8:0:0:0: [sdb]  
    Mar  3 14:41:41 Zen-Touch kernel: [20896.470222] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
    Mar  3 14:41:41 Zen-Touch kernel: [20896.470225] sd 8:0:0:0: [sdb] CDB: 
    Mar  3 14:41:41 Zen-Touch kernel: [20896.470228] Read(10): 28 00 00 00 54 65 00 00 4b 00
    Mar  3 14:41:41 Zen-Touch kernel: [20896.470241] end_request: I/O error, dev sdb, sector 21605
    Mar  3 14:41:41 Zen-Touch kernel: [20896.629521] usb 4-1: reset SuperSpeed USB device number 3 using xhci_hcd
    Mar  3 14:41:41 Zen-Touch kernel: [20896.646536] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88008f50a880
    Mar  3 14:41:41 Zen-Touch kernel: [20896.646544] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88008f50a8c0
    Mar  3 14:41:41 Zen-Touch kernel: [20896.646943] sd 8:0:0:0: [sdb] Unhandled error code
    Mar  3 14:41:41 Zen-Touch kernel: [20896.646948] sd 8:0:0:0: [sdb]  
    Mar  3 14:41:41 Zen-Touch kernel: [20896.646950] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
    Mar  3 14:41:41 Zen-Touch kernel: [20896.646954] sd 8:0:0:0: [sdb] CDB: 
    Mar  3 14:41:41 Zen-Touch kernel: [20896.646956] Read(10): 28 00 00 00 55 9b 00 00 66 00
    Mar  3 14:41:41 Zen-Touch kernel: [20896.646970] end_request: I/O error, dev sdb, sector 21915
    Mar  3 14:41:42 Zen-Touch kernel: [20896.785461] usb 4-1: reset SuperSpeed USB device number 3 using xhci_hcd
    Mar  3 14:41:42 Zen-Touch kernel: [20896.801698] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88008f50a880
    Mar  3 14:41:42 Zen-Touch kernel: [20896.801706] xhci_hcd 0000:00:14.0: xHCI xhci_drop_endpoint called with disabled ep ffff88008f50a8c0
    Mar  3 14:41:42 Zen-Touch kernel: [20896.802102] sd 8:0:0:0: [sdb] Unhandled error code
    Mar  3 14:41:42 Zen-Touch kernel: [20896.802107] sd 8:0:0:0: [sdb]  
    Mar  3 14:41:42 Zen-Touch kernel: [20896.802110] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
    Mar  3 14:41:42 Zen-Touch kernel: [20896.802113] sd 8:0:0:0: [sdb] CDB: 
    Mar  3 14:41:42 Zen-Touch kernel: [20896.802115] Read(10): 28 00 00 00 56 01 00 00 1f 00
    Mar  3 14:41:42 Zen-Touch kernel: [20896.802128] end_request: I/O error, dev sdb, sector 22017
    Mar  3 14:42:15 Zen-Touch kernel: [20930.303315]  [<ffffffff811b95a6>] deactivate_super+0x46/0x60
    Mar  3 14:42:15 Zen-Touch kernel: [20930.303321]  [<ffffffff811d6256>] mntput_no_expire+0xd6/0x170
    Mar  3 14:42:15 Zen-Touch kernel: [20930.303326]  [<ffffffff811d773e>] SyS_umount+0x8e/0x100
    Mar  3 14:42:15 Zen-Touch kernel: [20930.303331]  [<ffffffff8171f1ff>] tracesys+0xe1/0xe6
    Mar  3 14:42:15 Zen-Touch kernel: [20930.303335] ---[ end trace 3d583de69a756dc4 ]--- 
    
    
    root@Zen-Touch:/lib/modules/3.13.0-14-generic# cat /boot/config-3.13.0-14-generic |grep -i xhci
    CONFIG_USB_XHCI_HCD=y
    CONFIG_USB_XHCI_PLATFORM=m

    I've already checked one of the hardrives for badblocks and problems only appear when connected to the usb3 port.

    Regards.
    Last edited by hteles; Mar 03, 2014, 09:02 AM.
    Distributor ID: Ubuntu
    Description: Ubuntu Trusty Tahr (development branch)
    Release: 14.04
    Codename: trusty

    #2
    mmmm... my USB 3.0 port isn't giving me any problems. For a period of time I connected a USB 3.0 350Gb external HD and used btrfs to add it to my /home subvolume. (I am using the btrfs not ext4) It worked like a charm and was very fast.
    "A nation that is afraid to let its people judge the truth and falsehood in an open market is a nation that is afraid of its people.”
    – John F. Kennedy, February 26, 1962.

    Comment


      #3
      Hi,

      Maybe my port has gone bad.
      This laptop has already been sent two times to the factory with mobo problems. Bad Bad Asus!

      Im using those two disks formated with vfat and they are normally attached to the big LG TV.

      I will format one of them with ext4 and see if the problem persists. BTW both are 2.5", GPT enabled and one is 512GB and the other is 1TB

      I'll keep this post open for some more days to see if someone has problems
      Distributor ID: Ubuntu
      Description: Ubuntu Trusty Tahr (development branch)
      Release: 14.04
      Codename: trusty

      Comment


        #4
        Hi again.

        After formating one of the disks to ext[2,4] there are no problems reading it in the usb3 port.

        Even if it is a limitation of vfat filesystems it works fine when connected to a usb2 port.

        Weird.

        regards.
        Distributor ID: Ubuntu
        Description: Ubuntu Trusty Tahr (development branch)
        Release: 14.04
        Codename: trusty

        Comment


          #5
          Hi Teunis.

          Will try to attach it to a Windows 7 KVM Instance. Both were formated in Linux and are large hard drives.
          Did not try with exfat ( new ms fat system ) but the problem with that is that writing to exfat is time consuming and my Corei3 spikes a lot.

          regards.
          Distributor ID: Ubuntu
          Description: Ubuntu Trusty Tahr (development branch)
          Release: 14.04
          Codename: trusty

          Comment

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