Asus PCE-N15 connected to router but no internet access

[obedlink]

obed@Kubuntu:~$ apt-cache policy linux-firmware
linux-firmware:
  Instalados: 1.116.1
  Candidato:  1.116.1
  Tabla de versión:
 *** 1.116.1 0
        500 http://gt.archive.ubuntu.com/ubuntu/ saucy-proposed/main amd64 Packages
        100 /var/lib/dpkg/status
     1.116 0
        500 http://gt.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages
obed@Kubuntu:~$ ls -al /lib/firmware/rtlwifi
total 360
drwxr-xr-x  2 root root   4096 ene  9 11:33 .
drwxr-xr-x 65 root root  20480 ene 10 09:44 ..
-rw-r--r--  1 root root  11216 ene  3 13:51 rtl8188efw.bin
-rw-r--r--  1 root root  13540 ene  3 13:51 rtl8192cfw.bin
-rw-r--r--  1 root root  14800 ene  3 13:51 rtl8192cfwU_B.bin
-rw-r--r--  1 root root  14818 ene  3 13:51 rtl8192cfwU.bin
-rw-r--r--  1 root root  16014 ene  3 13:51 rtl8192cufw.bin
-rw-r--r--  1 root root  22978 ene  3 13:51 rtl8192defw.bin
-rw-r--r--  1 root root  80208 ene  3 13:51 rtl8192sefw.bin
-rw-r--r--  1 root root 122328 ene  3 13:51 rtl8712u.bin
-rwxr-xr-x  1 root root  22996 ene  3 13:51 rtl8723fw_B.bin
-rwxr-xr-x  1 root root  11662 ene  3 13:51 rtl8723fw.bin
obed@Kubuntu:~$

I change the rtl8192ce.conf but don't work, always connect but I don't have access to internet, and the connection are 1MBit/s instead 54MBit/s

[SteveRiley]

Are you rebooting after making these changes to the file in modprobe.d? You need to do that, or at least remove and reload the module.

If you have been doing this and wi-fi still doesn't work, then I am out of ideas.

[vw72]

Are you rebooting after making these changes to the file in modprobe.d? You need to do that, or at least remove and reload the module.

If you have been doing this and wi-fi still doesn't work, then I am out of ideas.

Since he can talk to his router but not the internet, could this be something as simple as just needing to enter the DNS entry into the network manager. One would think that the router would pass this automatically, but maybe not in his case (or maybe the entry being passed is incorrect - sometimes ISPs switch their DNS and the routers don't update initially).

[SteveRiley]

Try this in a console:

ping 4.2.2.1

If that works, then try:

ping www.google.com

Does that also work?

[obedlink]

Try this in a console:

ping 4.2.2.1

If that works, then try:

ping www.google.com

Does that also work?

the ping does not work.

I try the liveCD of ubuntu 12.04 LTS and the wifi works!!!
with the liveCD of ubuntu 13.10 does not work.

the problem is that I do not want use ubuntu/kubuntu 12.04 is very old for me.

[SteveRiley]

If neither ping works, then the problem isn't with DNS.

Let's compare some logs. I presume you have working Ethernet (wired network) on this machine. Please boot the 12.04 live CD. Open a console window. Run:

sudo apt-get install pastebinit

pastebinit -i /var/log/syslog

The pastebinit command posts content to Ubuntu's pastebin. Here, I'm having you send the syslog of the working installation, so that I can see how the system behaves. Make a note of the URL that appears after the command runs.

Now boot the 13.10 live CD. Repeat the two commands above, and make a note of the URL again.

Reply here with both URLs. Perhaps we'll see some clues in the syslog of the non-working installation.