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**dmeyer** · Apr 27, 2013, 11:36 AM

Originally posted by jynyl View Post

Fresh install of Kubuntu 13.04 64amd, but crashes soon after login. Crash means a black screen, sometimes the mouse pointer responds, sometimes not. Sometimes there is a screen full of static white text, sometimes just black. Sometimes it is possible to ctrl-alt F1 to a tty, sometimes not. The crash seems to happen at random a few minutes after log in.
On one occasion, Nvidia driver 313 was activated, but system crashed when shutting down to reboot.
Tried reinstall using different USB stick, but same result. iso file was downloaded with bittorrent, and md5sum checks out.
On login, the bar at the bottom of the screen is always empty, except for the 3 dots button of the Show Activity Manager.

Hardware is a desktop, a few years old, and it has run earlier versions of Kubuntu 64 ok.
CPU: Intel Core2 Quad, 4GB RAM
GPU: Nvidia Geforce GTX580

TIA

Peter

After installing then run

Code:

sudo apt-get update && sudo apt-get dist-upgrade
sudo apt-get install kubuntu-desktop

Reboot then run

Code:

sudo apt-get purge nvidia-current
sudo apt-get install linux-source
sudo apt-get install linux-headers-generic
sudo apt-get install linux-image
sudo apt-get install nvidia-current

Reboot and report back.

**landeel** · Apr 27, 2013, 01:58 PM

Hey, I have a GTX550 and I'm experiencing similar crashes (not always). I think it's related to Nvidia's HDMI audio. Can you post your dmesg after a crash?

**jynyl** · Apr 27, 2013, 04:37 PM

thanks

**jynyl** · Apr 27, 2013, 04:38 PM

Thanks for your reply. Crashes haven't happened since following those steps.

Basically, dist-upgrade and kubuntu-desktop said packages were already at newest, so nothing to be done.
purge nvidia-current said it wasn't installed.
install nvidia-current installed version 304

So, no crashes after an hour or so of running, which is a great improvement.

I'm not sure everything is completely ok, as the panel at the bottom of the screen is empty. I have added widgets, just the basic ones that were there by default in quantal.
Also, when trying to install google chrome (deb from google.com), QApt says it can't satisfy dependencies.

But at least the system is running now!

**jynyl** · Apr 27, 2013, 04:45 PM

Originally posted by landeel View Post

Hey, I have a GTX550 and I'm experiencing similar crashes (not always). I think it's related to Nvidia's HDMI audio. Can you post your dmesg after a crash?

Hi
I haven't recorded dmesg from any of the crashes, but could search back through logs if it would help. (Although, I'm not sure if I can post the code here, as the forum software wouldn't let me use CODE tags in my earlier reply in this thread.)
But I could do a grep on dmesg logs. What info are you after?

**landeel** · Apr 27, 2013, 05:15 PM

Can you do a | grep patch_generic_hdmi ?

**jynyl** · Apr 27, 2013, 05:23 PM

Originally posted by landeel View Post

Can you do a | grep patch_generic_hdmi ?

There are 6 dmesg files in /var/log, but only the oldest one has that string in it.

Code:

$ grep patch_generic_hdmi dmesg.4
[    6.948045] IP: [<ffffffffa0356820>] patch_generic_hdmi+0xe0/0x550 [snd_hda_codec_hdmi]
[    6.948162] RIP: 0010:[<ffffffffa0356820>]  [<ffffffffa0356820>] patch_generic_hdmi+0xe0/0x550 [snd_hda_codec_hdmi]
[    6.948480] RIP  [<ffffffffa0356820>] patch_generic_hdmi+0xe0/0x550 [snd_hda_codec_hdmi]
$

HTH

Peter

**landeel** · Apr 27, 2013, 05:30 PM

Yeah, looks like your crash is just like mine.

[ 12.044317] BUG: unable to handle kernel paging request at ffff88020e697fe0
[ 12.044348] IP: [<ffffffffa02d2820>] patch_generic_hdmi+0xe0/0x550 [snd_hda_codec_hdmi]
[ 12.044383] PGD 1c0e063 PUD df7e6067 PMD 20e465063 PTE 800000020e697161
[ 12.044413] Oops: 0003 [#1] SMP
[ 12.044430] Modules linked in: rt2800usb(+) rt2x00usb snd_hda_codec_hdmi rt2800lib rt2x00lib mac80211 cfg80211 crc_ccitt(F) rc_imon_pad hid_holtekff imon ff_memless rc_core joydev(F) psmouse(F) gpio_ich coretemp lpc_ich kvm_intel kvm ghash_clmulni_intel(F) aesni_intel(F) aes_x86_64(F) xts(F) lrw(F) gf128mul(F) ablk_helper(F) cryptd(F) mxm_wmi mei btusb bluetooth microcode(F) wmi serio_raw(F) snd_hda_codec_realtek snd_seq_midi(F) snd_seq_midi_event(F) snd_rawmidi(F) snd_hda_intel(+) snd_seq(F) snd_hda_codec snd_seq_device(F) snd_hwdep(F) snd_pcm(F) mac_hid snd_page_alloc(F) snd_timer(F) snd(F) soundcore(F) lp(F) parport(F) hid_generic usbhid hid usb_storage(F) pata_acpi pata_marvell firewire_ohci firewire_core crc_itu_t(F) ahci(F) libahci(F) e1000e(F)
[ 12.044849] CPU 4
[ 12.044858] Pid: 598, comm: modprobe Tainted: GF 3.8.0-19-generic #29-Ubuntu /DP67BG
[ 12.044920] RIP: 0010:[<ffffffffa02d2820>] [<ffffffffa02d2820>] patch_generic_hdmi+0xe0/0x550 [snd_hda_codec_hdmi]
[ 12.044972] RSP: 0018:ffff88020f993ac0 EFLAGS: 00010283
[ 12.044997] RAX: 0000000000000008 RBX: 0000000000000004 RCX: 0000000000000004
[ 12.045026] RDX: ffff88020e697fd8 RSI: ffff88020e697fe0 RDI: ffff88020dd4dc20
[ 12.045054] RBP: ffff88020f993af8 R08: 0000000000000001 R09: 0000000000000002
[ 12.045082] R10: 0000000000000000 R11: 0000000000000000 R12: ffff88020dd4d800
[ 12.045110] R13: 0000000000000000 R14: 0000000000000004 R15: ffff88020e698000
[ 12.045139] FS: 00007fd3253d8740(0000) GS:ffff88021f500000(0000) knlGS:0000000000000000
[ 12.045182] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033
[ 12.045208] CR2: ffff88020e697fe0 CR3: 000000020db35000 CR4: 00000000000407e0
[ 12.045236] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
[ 12.045265] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
[ 12.045293] Process modprobe (pid: 598, threadinfo ffff88020f992000, task ffff88020d7a5d00)
[ 12.045336] Stack:
[ 12.045356] 00000000ffffffff ffffffffa02d0004 ffffffffa02d44e8 0000000000000000
[ 12.045412] ffff88020dd4d800 00000000ffffffff ffffffffa02d6000 ffff88020f993b58
[ 12.045468] ffffffffa011f186 2d6164682d646e73 64692d6365646f63 313030656430313a
[ 12.045524] Call Trace:
[ 12.045547] [<ffffffffa02d0004>] ? hdmi_eld_ctl_info+0x4/0x40 [snd_hda_codec_hdmi]
[ 12.045593] [<ffffffffa011f186>] snd_hda_codec_configure+0x146/0x440 [snd_hda_codec]
[ 12.045638] [<ffffffffa01432f0>] azx_probe_continue+0x3a0/0x4f0 [snd_hda_intel]
[ 12.045682] [<ffffffffa01418b0>] ? azx_attach_pcm_stream+0x1e0/0x1e0 [snd_hda_intel]
[ 12.045726] [<ffffffffa0142cb0>] ? azx_halt+0x30/0x30 [snd_hda_intel]
[ 12.045755] [<ffffffffa01416d0>] ? azx_pcm_trigger+0x580/0x580 [snd_hda_intel]
[ 12.045798] [<ffffffffa0142810>] ? azx_runtime_suspend+0x30/0x30 [snd_hda_intel]
[ 12.045842] [<ffffffffa013f670>] ? azx_pcm_free+0x50/0x50 [snd_hda_intel]
[ 12.045872] [<ffffffffa014379a>] azx_probe+0x35a/0x940 [snd_hda_intel]
[ 12.045901] [<ffffffff8137b47b>] local_pci_probe+0x4b/0x80
[ 12.045929] [<ffffffff8137b7a1>] pci_device_probe+0x111/0x120
[ 12.045957] [<ffffffff814556c7>] driver_probe_device+0x77/0x230
[ 12.045985] [<ffffffff8145592b>] __driver_attach+0xab/0xb0
[ 12.046012] [<ffffffff81455880>] ? driver_probe_device+0x230/0x230
[ 12.046040] [<ffffffff814539dd>] bus_for_each_dev+0x5d/0xa0
[ 12.046067] [<ffffffff814551ce>] driver_attach+0x1e/0x20
[ 12.046093] [<ffffffff81454da0>] bus_add_driver+0x190/0x280
[ 12.046120] [<ffffffffa0166000>] ? 0xffffffffa0165fff
[ 12.046147] [<ffffffff81455ff7>] driver_register+0x77/0x170
[ 12.046174] [<ffffffffa0166000>] ? 0xffffffffa0165fff
[ 12.046200] [<ffffffff8137a66c>] __pci_register_driver+0x4c/0x50
[ 12.046229] [<ffffffffa016601e>] azx_driver_init+0x1e/0x1000 [snd_hda_intel]
[ 12.046259] [<ffffffff8100215a>] do_one_initcall+0x12a/0x180
[ 12.046288] [<ffffffff810bfec7>] load_module+0x10c7/0x1520
[ 12.046314] [<ffffffff810bb830>] ? unset_module_init_ro_nx+0x80/0x80
[ 12.046343] [<ffffffff810c03e5>] sys_init_module+0xc5/0xf0
[ 12.046371] [<ffffffff816d379d>] system_call_fastpath+0x1a/0x1f
[ 12.046398] Code: 0f 1f 00 4d 8b bc 24 c0 00 00 00 25 00 e0 00 00 c1 e8 0c 83 c8 01 49 63 17 83 c0 01 83 f8 10 48 8d 14 92 49 8d 14 d7 48 8d 72 08 <66> 89 5a 08 c7 46 08 02 00 00 00 0f 86 5b 02 00 00 48 8d 4e 18
[ 12.046726] RIP [<ffffffffa02d2820>] patch_generic_hdmi+0xe0/0x550 [snd_hda_codec_hdmi]
[ 12.046781] RSP <ffff88020f993ac0>
[ 12.046803] CR2: ffff88020e697fe0
[ 12.046826] ---[ end trace 92f57584036082a2 ]---

I have updated everything, and still it crashes at the splash screen sometimes.

I have tried nvidia 304, 310 and 313, but it's the same.

Does your hdmi audio from the Nvidia card work? Is it detected by Phonon?

**jynyl** · Apr 27, 2013, 05:50 PM

Originally posted by landeel View Post

Does your hdmi audio from the Nvidia card work? Is it detected by Phonon?

Sorry, I'm not using the hdmi output. Just running 2 screens on dvi cables on that graphics card. Audio is on the mother board.

**dmeyer** · Apr 27, 2013, 07:31 PM

Originally posted by jynyl View Post

Thanks for your reply. Crashes haven't happened since following those steps.

Basically, dist-upgrade and kubuntu-desktop said packages were already at newest, so nothing to be done.
purge nvidia-current said it wasn't installed.
install nvidia-current installed version 304

So, no crashes after an hour or so of running, which is a great improvement.

I'm not sure everything is completely ok, as the panel at the bottom of the screen is empty. I have added widgets, just the basic ones that were there by default in quantal.
Also, when trying to install google chrome (deb from google.com), QApt says it can't satisfy dependencies.

But at least the system is running now!

Don't install like that. It should usually work but a few people have mentioned issues. You could always install chromium from the repos but anyways instead run

Code:

sudo dpkg -i <deb name>

. An easy way to do this is navigate to the folder where the deb is saved, hit F4 and just enter that cmmand in the konsole that pops up at the bottom.

**jynyl** · Apr 27, 2013, 08:45 PM

Originally posted by dmeyer View Post

Don't install like that. It should usually work but a few people have mentioned issues. You could always install chromium from the repos.

ok. I've not had any trouble installing using QApt on downloaded deb files (although I have only done it for Chrome and Gramps). But, I'll give chromium from the repos a try and see how it goes.

Thanks for your help!

**dmeyer** · Apr 27, 2013, 09:01 PM

Originally posted by jynyl View Post

ok. I've not had any trouble installing using QApt on downloaded deb files (although I have only done it for Chrome and Gramps). But, I'll give chromium from the repos a try and see how it goes.

Thanks for your help!

QApt usually works great but people always complain that it fails on Chrome. Search the forums, its a reoccurring theme but what makes so little sense is that there is no reason for the issues.

**nemrod** · Jun 20, 2013, 03:30 PM

After updating kubuntu 12.10==> 13.04, I have exactly the same problem. White screen!
Impossible to access something.
I use kubuntu since 2008, I use to upgrade it after each new distribution, this is the first time I see a such mess. What should I do ? Any Commands line ?
Have you a solution please ?

Regards.

**nemrod** · Jun 21, 2013, 05:39 AM

No response ?

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