Can't access facebook

[buigiathinh]

Hi guys. I'm an ubuntu user. Few days ago, I decided to install a new distro because I started get bored with unity and gnome. So I chose opensuse 12.3 with kde desktop. Everything worked fine except one thing that I can't access facebook with any web browser and can't connect to facebook account with any IM client. So I moved on to Kubuntu 13.04. The previous issue happened again. I also tried to add ip in hosts file, change dns server to google but nothing worked. So I think this issue belong to KDE. Did anyone face this before? Thanks for your help.

[life0riley]

What browser are you using?

Here is a help link from Facebook.
https://www.facebook.com/help/www/210310575676558

You should be able to login with Firefox. It works on my computer, and I'm using Kubuntu 12.04. My Firefox was installed from the software repositories for Kubuntu 12.04. I am currently on version 23.0.

[tek_heretik]

I'm sorry but KDE would have nothing to do with this, it's just a DE, you said you tried several different browsers, this sounds like this is on facebook's end, somebody hacked your account possibly? I would ask them for a password reset for starters.

Edit: Most websites will lock you out after repeated attempts to log in with a wrong/old password, not saying that is what happened to you, just speculating. Are you entering the right user/email?

[Robtygart]

I don't see why you would want to access Facebook, but..... Are you connected a public internet where somone could be blocking Facebook?

[dmeyer]

Please post

cat /etc/hosts

. Sometimes people screw with that file.

Also hit us up with

ping www.facebook.com

This will just give us a little insight into your issue. How are you accessing the internet? Work internet, public internet, private ADSL etc? Have you run any diagnostic tool at Facebook like nmap etc? Those things can get your IP a temporary ban. Give us some more information please....

[irvcobb]

OK, I can't resist. Is this a bug or a feature? ;-)

[bsniadajewski]

OK, I can't resist. Is this a bug or a feature? ;-)

Hey, hey easy there. I just got myself on FB, with no problems thus far.

[tek_heretik]

OK, I can't resist. Is this a bug or a feature? ;-)

I have to say, that made me laugh, cute, very cute.

[tek_heretik]

I agree with tek_heretik this does not seem to be on the Linux end, can you access it from another connection?
I've never registered or visited farcebook and yet they hold a file on me, some idiots uploaded their contacts on it and their NSA filled in the dotted lines.
Because they reside in a lawless place (USofA) I can not get them to remove my info.
Avoid them like the plague!

Wow, interesting AND scary, I too hate facebook with a passion.

[buigiathinh]

Well, sorry for didn't reply soon because of busy studying. I don't think this problem belong to Facebook end, because I'm using 3 os. Windows, Elementary OS, and Kubuntu. Those 2 OS still working fine with facebook but Kubuntu not. Few day ago delete kubuntu I try Linux Mint Olivia ( another kde) but the problem happend again. One more point that I tested ping from Terminal to www.facebook.com, it pings successfully. All of the kde distros I've try are the lastest, that means it use the lastest version off KDE (ussually 4.10.7) so I think the problem belong to kde. I'm from Vietnam. Thank all of you for tried helping me.

[buigiathinh]

What browser are you using?

Here is a help link from Facebook.
https://www.facebook.com/help/www/210310575676558

You should be able to login with Firefox. It works on my computer, and I'm using Kubuntu 12.04. My Firefox was installed from the software repositories for Kubuntu 12.04. I am currently on version 23.0.

Thanks. I used Google Chrome but I also tried on Firefox 23.0 and the default browser Rekong. Still didn't work.

[life0riley]

Hmm... I'm at a loss here. I assume you are not blocking adds or cookies and you have the right browser plugins for browsing the internet. Do you have issues with other websites browsing from a KDE desktop environment? What is the issue exactly? Does the browser crash? Are you presented with a message that says page cannot be displayed? Please provide more information.

I Googled a little and found these links. The first one is old. Does anyone else know if the issues in these links are still valid?
Facebook bans KDE application, deletes user photos
http://askubuntu.com/questions/tagged/facebook

This is interesting.
KDE is on Facebook

[buigiathinh]

I'm sorry but KDE would have nothing to do with this, it's just a DE, you said you tried several different browsers, this sounds like this is on facebook's end, somebody hacked your account possibly? I would ask them for a password reset for starters.

Edit: Most websites will lock you out after repeated attempts to log in with a wrong/old password, not saying that is what happened to you, just speculating. Are you entering the right user/email?

Hi Tek. I know it's just desktop envi, so what I mean here is that, kde distros usually come along with bunch of kde-compatible softwares, which maybe the reason cause issue. That why I can still access facebook on non-kde distro.

[buigiathinh]

Hmm... I'm at a loss here. I assume you are not blocking adds or cookies and you have the right browser plugins for browsing the internet. Do you have issues with other websites browsing from a KDE desktop environment? What is the issue exactly? Does the browser crash? Are you presented with a message that says page cannot be displayed? Please provide more information.

I Googled a little and found these links. The first one is old. Does anyone else know if the issues in these links are still valid?
Facebook bans KDE application, deletes user photos
http://askubuntu.com/questions/tagged/facebook

This is interesting.
KDE is on Facebook

Thank life0riley, it happens with all browser in kde. This is the screenshot of the browser when failing to connect facebook. It throw no error, just a blank screen. Ping to facebook successfully. So I surrender.

p.s. I take this screenshot on Linux Mint Olivia, not from Kubuntu. But the problem is the exactly the same.

[life0riley]

Thank life0riley, it happens with all browser in kde. This is the screraring-firefox-enshot of the browser when failing to connect facebook. It throw no error, just a blank screen. Ping to facebook successfully. So I surrender.
[ATTACH=CONFIG]4352[/ATTACH]
p.s. I take this screenshot on Linux Mint Olivia, not from Kubuntu. But the problem is the exactly the same.

I don't surrender that easy.

I'm curious. Your screen shot shows this in the address bar. I don't see the lock indicating a secure connection.


My address bar shows the lock followed by https://www.facebook.com

My address bar looks like this when the page loads. What happens when you click to refresh the page?


Does your browser settings support https? I think that is required for Facebook.

I found this information here. It's a little dated. It was published September 30, 2011.
How to Move Your Facebook Tabs to Secure Hosting Required by Facebook

In February, Facebook introduced the “Secure Browsing (HTTPS)” option. Since then, when browsing under HTTPS, any page tab content not hosted securely displays a popup with a warning that the page is not secure. Users have to click on the popup before viewing the tab content.

Page tab creators had the option of providing a “Secure Page URL” to display to HTTPS users. As of October 1, a secure URL is mandatory, and page tabs not hosted securely will no longer be displayed to users browsing under HTTPS.

Are you blocking pop-ups by chance?