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    #1

    Problem during update after fresh installation

    I am trying to install kubuntu 11.10 on an old Dell Optiplex SX80 (not sure of the right name).
    Installation was correct (with Cd rom) but at first I launch an update (by clicking on the notification icon).
    It goes well but it block around 56% during "dpkg execution" (actually in french : execution de dpkg). I am waiting more than hour...
    What can I do ?!?
    Which file log can I send you to help... Or which command can I use to kill the process...

    I can not shutdown (exept by push the power button ; and after a reboot, Muon tell me that dpkg is already running and I can not add in software)
    Please help.
    Tags: None
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    #2
    Re: Problem during update after fresh installation

    Did you confirm that your old computer meets the minimum memory specifications?

    First, confirm that your CD has no defects, with md5sum (get the correct md5sum from the download site). It is important to know that the installation did not have some defect in the first place.

    Second, there is a log file at /var/log/dpkg.log. You can open this with kate and read the last part of it. It might tell what happened (if there was some error during the installation of upgraded packages).

    Third, if those first two items don't help, then in the terminal do:

    Code:
    sudo dpkg --configure -a
    Code:
    sudo apt-get dist-upgrade
    and post back if you get a different error messsage.

    Fourth, if you still can't resolve the problem, we need to see hardware details. Open a terminal and do:

    Code:
    lspci -vv
    Code:
    cat /proc/cpuinfo
    Code:
    free -m
    and post back with the outputs.

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      #3
      [SOLVED]Re: Problem during update after fresh installation

      [modedit: fixed formatting]

      RAM is ok : 1024
      checksum is Ok also
      At the end you will find the dpkg.log file (I do not see anything trouble..)

      What I have done since is :
      - kill manually the process
      - then, sudo dpkg -configure -a
      - then, sudo apt-get dist-upgrade

      I post at the end the file you request.

      Now it seems to work well.
      It's a nice distrib !
      thanks for the help

      First annex :
      Code:
      david@david:~$ lspci -vv
00:00.0 Host bridge: Intel Corporation 82915G/P/GV/GL/PL/910GL Memory Controller Hub (rev 04)
    Subsystem: Dell Device 0179
    Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
    Latency: 0
    Capabilities: <access denied>
    Kernel driver in use: agpgart-intel

00:01.0 PCI bridge: Intel Corporation 82915G/P/GV/GL/PL/910GL PCI Express Root Port (rev 04) (prog-if 00 [Normal decode])
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0, Cache Line Size: 64 bytes
    Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
    Memory behind bridge: dfd00000-dfdfffff
    Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
    BridgeCtl: Parity- SERR+ NoISA- VGA- MAbort- >Reset- FastB2B-
        PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
    Capabilities: <access denied>
    Kernel driver in use: pcieport
    Kernel modules: shpchp

00:02.0 VGA compatible controller: Intel Corporation 82915G/GV/910GL Integrated Graphics Controller (rev 04) (prog-if 00 [VGA controller])
    Subsystem: Dell Device 0179
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin A routed to IRQ 16
    Region 0: Memory at dff00000 (32-bit, non-prefetchable) [size=512K]
    Region 1: I/O ports at e898 [size=8]
    Region 2: Memory at c0000000 (32-bit, prefetchable) [size=256M]
    Region 3: Memory at dfec0000 (32-bit, non-prefetchable) [size=256K]
    Expansion ROM at <unassigned> [disabled]
    Capabilities: <access denied>
    Kernel driver in use: i915
    Kernel modules: intelfb, i915

00:02.1 Display controller: Intel Corporation 82915G Integrated Graphics Controller (rev 04)
    Subsystem: Dell Device 0179
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Region 0: Memory at dff80000 (32-bit, non-prefetchable) [size=512K]
    Capabilities: <access denied>

00:1c.0 PCI bridge: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) PCI Express Port 1 (rev 03) (prog-if 00 [Normal decode])
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx+
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0, Cache Line Size: 64 bytes
    Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
    I/O behind bridge: 00001000-00001fff
    Memory behind bridge: dfc00000-dfcfffff
    Prefetchable memory behind bridge: 0000000040000000-00000000401fffff
    Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
    BridgeCtl: Parity- SERR+ NoISA- VGA- MAbort- >Reset- FastB2B-
        PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
    Capabilities: <access denied>
    Kernel driver in use: pcieport
    Kernel modules: shpchp

00:1d.0 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #1 (rev 03) (prog-if 00 [UHCI])
    Subsystem: Dell Optiplex GX280
    Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin A routed to IRQ 21
    Region 4: I/O ports at ff80 [size=32]
    Kernel driver in use: uhci_hcd

00:1d.1 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #2 (rev 03) (prog-if 00 [UHCI])
    Subsystem: Dell Optiplex GX280
    Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin B routed to IRQ 22
    Region 4: I/O ports at ff60 [size=32]
    Kernel driver in use: uhci_hcd

00:1d.2 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #3 (rev 03) (prog-if 00 [UHCI])
    Subsystem: Dell Optiplex GX280
    Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin C routed to IRQ 18
    Region 4: I/O ports at ff40 [size=32]
    Kernel driver in use: uhci_hcd

00:1d.3 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB UHCI #4 (rev 03) (prog-if 00 [UHCI])
    Subsystem: Dell Optiplex GX280
    Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin D routed to IRQ 23
    Region 4: I/O ports at ff20 [size=32]
    Kernel driver in use: uhci_hcd

00:1d.7 USB Controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) USB2 EHCI Controller (rev 03) (prog-if 20 [EHCI])
    Subsystem: Dell Optiplex GX280
    Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin A routed to IRQ 21
    Region 0: Memory at ffa80800 (32-bit, non-prefetchable) [size=1K]
    Capabilities: <access denied>
    Kernel driver in use: ehci_hcd

00:1e.0 PCI bridge: Intel Corporation 82801 PCI Bridge (rev d3) (prog-if 01 [Subtractive decode])
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Bus: primary=00, secondary=03, subordinate=03, sec-latency=32
    Secondary status: 66MHz- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort+ <SERR- <PERR-
    BridgeCtl: Parity- SERR+ NoISA- VGA- MAbort- >Reset- FastB2B-
        PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
    Capabilities: <access denied>

00:1e.2 Multimedia audio controller: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) AC'97 Audio Controller (rev 03)
    Subsystem: Dell Optiplex GX280
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin A routed to IRQ 23
    Region 0: I/O ports at ec00 [size=256]
    Region 1: I/O ports at e8c0 [size=64]
    Region 2: Memory at dfebfe00 (32-bit, non-prefetchable) [size=512]
    Region 3: Memory at dfebfd00 (32-bit, non-prefetchable) [size=256]
    Capabilities: <access denied>
    Kernel driver in use: Intel ICH
    Kernel modules: snd-intel8x0

00:1f.0 ISA bridge: Intel Corporation 82801FB/FR (ICH6/ICH6R) LPC Interface Bridge (rev 03)
    Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
    Status: Cap- 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Kernel modules: iTCO_wdt, intel-rng

00:1f.1 IDE interface: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) IDE Controller (rev 03) (prog-if 8a [Master SecP PriP])
    Subsystem: Dell Device 0179
    Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin A routed to IRQ 16
    Region 0: I/O ports at 01f0 [size=8]
    Region 1: I/O ports at 03f4 [size=1]
    Region 2: I/O ports at 0170 [size=8]
    Region 3: I/O ports at 0374 [size=1]
    Region 4: I/O ports at ffa0 [size=16]
    Kernel driver in use: ata_piix

00:1f.2 IDE interface: Intel Corporation 82801FB/FW (ICH6/ICH6W) SATA Controller (rev 03) (prog-if 8f [Master SecP SecO PriP PriO])
    Subsystem: Dell Optiplex GX280
    Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0
    Interrupt: pin C routed to IRQ 20
    Region 0: I/O ports at fe00 [size=8]
    Region 1: I/O ports at fe10 [size=4]
    Region 2: I/O ports at fe20 [size=8]
    Region 3: I/O ports at fe30 [size=4]
    Region 4: I/O ports at fea0 [size=16]
    Capabilities: <access denied>
    Kernel driver in use: ata_piix

00:1f.3 SMBus: Intel Corporation 82801FB/FBM/FR/FW/FRW (ICH6 Family) SMBus Controller (rev 03)
    Subsystem: Dell Optiplex GX280
    Control: I/O+ Mem- BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx-
    Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Interrupt: pin B routed to IRQ 5
    Region 4: I/O ports at e8a0 [size=32]
    Kernel modules: i2c-i801

02:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5751 Gigabit Ethernet PCI Express (rev 01)
    Subsystem: Dell Optiplex GX280
    Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
    Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
    Latency: 0, Cache Line Size: 64 bytes
    Interrupt: pin A routed to IRQ 16
    Region 0: Memory at dfcf0000 (64-bit, non-prefetchable) [size=64K]
    Expansion ROM at <ignored> [disabled]
    Capabilities: <access denied>
    Kernel driver in use: tg3
    Kernel modules: tg3
      Second annex :
      Code:
      free -m
       total    used    free   shared  buffers   cached
Mem:      992    872    120     0     14    453
-/+ buffers/cache:    404    587
Swap:     1012     2    1010
      Third annex : I have lost the dpkg log file !?!?
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