[SOLVED]Printer problem

[pider]

I have a new printer: Canon Pixma MG5250. Installed linux driver from Canon. The printer shows up in printer configuration, but when I try to print a document nothing happens. I document do show up in printer status.

[Detonate]

Re: Printer problem

Open the cups interface by entering localhost:631 in your browser. Click on the Printers tab. Is the printer listed there? If so, click on it and select Print Test Page under the Maintenance tab. A window will open showing the progress of the print job. If it fails to print, an error message will be produced. That will give us an idea of what the problem is.

If the printer is not listed when you open the Printers tab go to the Administration tab and add the printer. Then repeat the steps above.

[pider]

Re: Printer problem

Hi !
Here are the State of the printer:

held since
ti. 23. aug. 2011 kl. 15.09 +0200 
"cannot load library"

[Detonate]

Re: Printer problem

I did a Google search for Canon Pixma MG5250 cups and found out you are not the only one having problems getting this printer to work. Suggest you do the same, lot's of info. I know it's too late now, but it is always a good idea to check the Linux compatibility of any hardware before purchasing it.

[pider]

Re: Printer problem

I have a wireless PC with Ubuntu 11.04, printing on this is OK. Well I have to send my document and pics to this computer then

[Detonate]

Re: Printer problem

If it runs in Ubuntu it should run in Kubuntu. I would suggest you reinstall it using cups interface.

[pider]

Re: Printer problem

Thank, I try that, I do not know how to use cups interface, but I will google it, thanks again!

[pider]

Re: Printer problem

Installed via CUPS, same problem;

"cannot load library"
Can anyone help?

[Detonate]

Re: Printer problem

Copy the contents of /etc/cups/cupsd.conf to a text file and attach it to your reply.

[pider]

Re: Printer problem

Attached file:

/etc/cups/cupsd.conf

[oshunluvr]

Re: Printer problem

looks normal to me.

What if anything is in /var/log/cups/error_log ?

[Detonate]

Re: Printer problem

There are some files in Ubuntu that may or may not be installed in Kubuntu.

Run the following command at the CLI and see if that fixes the problem.

sudo apt-get install libgtk2.0 gettext libnss3 libnspr4

See if that helps.

[pider]

Re: Printer problem

/var/log/cups/error_log is to big to attach here (513 Kib)!
Enywhere I can post it?

[Detonate]

Re: Printer problem

Save the file as an empty file, then try to print again, should produce a much smaller file with what we want to see.

[oshunluvr]

Re: Printer problem

Trim it down, removing data from the top (oldest) until it's 128kb, then attach it. Likely, it's endlessly repeating data anyway.

Or try compressing it an attaching that. You'll have to add .txt to allow it to be uploaded.