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    Fresh installation: No sound

    Hello.

    I am a fairly new Kubuntu user. I have a fresh installation of Kubuntu 10.10 (not an upgrade). I have no sound.

    I have tried "System Settings -> Sound and Video Configuration -> Phonon" and clicking "Test" on the devices listed. No sound.

    I know my hardware is OK. Sound works in Fedora and in Windows.

    In Kmix all channels are maxed. (Are there other hidden volume controllers that I need to check?)

    lshw gives this:

    Code:
    spectrum@spectrum-P55-USB3:~$ sudo lshw -c sound
     *-multimedia      
        description: Audio device
        product: Juniper HDMI Audio [Radeon HD 5700 Series]
        vendor: ATI Technologies Inc
        physical id: 0.1
        bus info: pci@0000:01:00.1
        version: 00
        width: 64 bits
        clock: 33MHz
        capabilities: pm pciexpress msi bus_master cap_list
        configuration: driver=HDA Intel latency=0
        resources: irq:52 memory:fbbfc000-fbbfffff
     *-multimedia
        description: Audio device
        product: 5 Series/3400 Series Chipset High Definition Audio
        vendor: Intel Corporation
        physical id: 1b
        bus info: pci@0000:00:1b.0
        version: 06
        width: 64 bits
        clock: 33MHz
        capabilities: pm msi pciexpress bus_master cap_list
        configuration: driver=HDA Intel latency=0
        resources: irq:51 memory:fbff8000-fbffbfff
    spectrum@spectrum-P55-USB3:~$ 
    spectrum@spectrum-P55-USB3:~$ 
    spectrum@spectrum-P55-USB3:~$ 
    spectrum@spectrum-P55-USB3:~$ sudo lshw -c sound              
     *-multimedia      
        description: Audio device                         
        product: Juniper HDMI Audio [Radeon HD 5700 Series]
        vendor: ATI Technologies Inc
        physical id: 0.1
        bus info: pci@0000:01:00.1
        version: 00
        width: 64 bits
        clock: 33MHz
        capabilities: pm pciexpress msi bus_master cap_list
        configuration: driver=HDA Intel latency=0
        resources: irq:52 memory:fbbfc000-fbbfffff
     *-multimedia
        description: Audio device
        product: 5 Series/3400 Series Chipset High Definition Audio
        vendor: Intel Corporation
        physical id: 1b
        bus info: pci@0000:00:1b.0
        version: 06
        width: 64 bits
        clock: 33MHz
        capabilities: pm msi pciexpress bus_master cap_list
        configuration: driver=HDA Intel latency=0
        resources: irq:51 memory:fbff8000-fbffbfff
    spectrum@spectrum-P55-USB3:~$
    Other information that might be useful:

    Code:
    spectrum@spectrum-P55-USB3:~$ cat /proc/asound/cards
     0 [Intel     ]: HDA-Intel - HDA Intel
               HDA Intel at 0xfbff8000 irq 51
     1 [Generic    ]: HDA-Intel - HD-Audio Generic
               HD-Audio Generic at 0xfbbfc000 irq 52
    spectrum@spectrum-P55-USB3:~$
    Code:
    spectrum@spectrum-P55-USB3:~$ cat /proc/asound/devices 
     2:    : timer
     3:    : sequencer
     4: [ 0- 2]: digital audio capture
     5: [ 0- 1]: digital audio playback
     6: [ 0- 1]: digital audio capture
     7: [ 0- 0]: digital audio playback
     8: [ 0- 0]: digital audio capture
     9: [ 0- 2]: hardware dependent
     10: [ 0]  : control
     11: [ 1- 3]: digital audio playback
     12: [ 1- 0]: hardware dependent
     13: [ 1]  : control
    spectrum@spectrum-P55-USB3:~$
    Can anyone help? Thanks in advance.

    #2
    Re: Fresh installation: No sound

    I googled some more. I found this, which linked to this, which linked to a description of a driver. Here I get this:

    This driver doesn't provide a downloadable version. Use the Driver Scanner to upgrade your drivers.
    That doesn't help since the "Driver Scanner" they refer to is a Windows-only tool. Furthermore, I don't know if this is the correct driver.

    Anyone?

    Comment


      #3
      Re: Fresh installation: No sound

      Check the volume via alsamixer and make sure nothing is muted. Run the following command in terminal:
      Code:
      alsamixer
      ASROCK Z87 Pro4 - i5 4670K - R9 270x ☞ Triple Boot: KDE NEON ★ Windows 10 ★ Windows 7

      Comment


        #4
        Re: Fresh installation: No sound

        Thanks for the reply.

        It turns out I did have some muted channels. I have unmuted everything (in alsamixer and kmix) except "Front Mic". Now my sound works.

        (Unmuting "Front Mic" gives a loud howling noise. I'm just going to mute it for now.)

        Thanks again.

        Comment

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