solved: HP Photosmart D6160, prints nothing at all.

[Arran]

Hi
I have a problem with my Printer: HP Photosmart D6160. All drivers are installed, I can see the HP Device Manager. When I click on Print Test Page, the printer reacts, but does produce just an empty sheet of paper. Looking up theprinting status window, the job is listed but marked as stopped. This is for a print out of a simple Kate document or a webbrowser print. If I print out of OpenOffice, the situation is worse: After the print order, nothing happens except continuous blinking of the data reception button and also a continuing blinking of the paper feed button. If I print out of Gimp, it is identical with a text file.

Has anybody any idea?

This is my last issue for a complete changeover from Windows to Kubuntu. Under Ubuntu 09.10 the printer run successfully, as it does also under Windows XP.

[jglen490]

Re: HP Photosmart D6160, prints nothing at all.

Per http://hplipopensource.com/hplip-web...00_series.html this printer is fully supported and recommended.

Are you running HPLIP 3.10.2 or better? Under the Printer Control tab, are "Started/Idle" and "Accepting Jobs" showing green , with "Default Printer" checked? Are the cartridges showing up as "Good/OK" under the Supplies tab?

[kjjjjshab]

Re: HP Photosmart D6160, prints nothing at all.

http://localhost:631/ for cups and see if something looks wrong there...

[Arran]

Re: HP Photosmart D6160, prints nothing at all.

@ jglen: thanks for your response. I have «hplip 3.10.6». «Started /Idle» and «Accepting Jobs» show green, «Default Printer» is checked. Yes the cartridges show up as full; I have a «Continuous Ink System» and do not have to buy cartridges, saving at least £200/year on ink cost.

@kjjjjshab: thanks to you too. However i do not understand exactly what you mean or what I should do on that page.

I was just about half an hour ago in XP to print a few pages, all worked well there... However, I checked in the KPK «Cups» and see that hplip-cups is installed (among a lot of other *cups* files). May it be better to delete this?

Thanks again for your help.

[jglen490]

Re: HP Photosmart D6160, prints nothing at all.

I would not recommend un-installing any part of hplip. Each part is supposed to play its own part in working between the HP hardware and the CUPS system.

You could try to un-install your printer within HPLIP and then re-installing the printer within HPLIP. Then run the cartridge cleaning and align utilities within HPLIP.

I recently obtained a Deskjet 3845 to replace my old DJ3450. My first shot at printing a test page failed. I think, but am not sure, that the CUPS registration of the new printer and the HPLIP install may have stepped on each other. After re-doing the HPLIP install, running a test apge, and aligning the cartridges, all was well.

[Arran]

Re: HP Photosmart D6160, prints nothing at all.

Hi jglen

That seems a good idea, I had thought along those lines too, but I am nor sure how to do it. Could you show me the way?

I have also rechecked, that I have the version 3.10.6 active.

Now I found, I have a version 3.10.9 (hplip-3.10.9.run) in my /home/download/hp_printer folder. Obviously I tried to install this twice, because I have in this folder a subfolder (/hplip.3.10.9) with two log files, the first dated 01/11/2010 02:19, with 3.0KiB, the second dated 01/11/2010 02:19 with 23.1 KiB

Here the content of the first:

hplip-install[3338]: info: :
hplip-install[3338]: info: :[01mHP Linux Imaging and Printing System (ver. 3.10.9)[0m
hplip-install[3338]: info: :[01mHPLIP Installer ver. 5.1[0m
hplip-install[3338]: info: :
hplip-install[3338]: info: :Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
hplip-install[3338]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hplip-install[3338]: info: :This is free software, and you are welcome to distribute it
hplip-install[3338]: info: :under certain conditions. See COPYING file for more details.
hplip-install[3338]: info: :
hplip-install[3338]: info: :Installer log saved in: [01mhplip-install_Mon-01-Nov-2010_02:18:50.log[0m
hplip-install[3338]: info: :
hplip-install[3338]: info: :
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
hplip-install[3338]: info: :
hplip-install[3338]: info: :
hplip-install[3338]: info: :[01mINSTALLATION MODE[0m
hplip-install[3338]: info: :[01m-----------------[0m
hplip-install[3338]: info: :Automatic mode will install the full HPLIP solution with the most common options.
hplip-install[3338]: info: :Custom mode allows you to choose installation options to fit specific requirements.
hplip-install[3338]: info: :
Initializing. Please wait...
Ubuntu

10.10

Scheduler ist aktiv

Linux brunos-rechner 2.6.35-22-generic-pae #35-Ubuntu SMP Sat Oct 16 22:16:51 UTC 2010 i686 GNU/Linux

hplip-install[3338]: info: :
hplip-install[3338]: info: :
hplip-install[3338]: info: :[01mINTRODUCTION[0m
hplip-install[3338]: info: :[01m------------[0m
hplip-install[3338]: info: :This installer will install HPLIP version 3.10.9 on your computer.
hplip-install[3338]: info: :Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).
hplip-install[3338]: info: :
hplip-install[3338]: info: :
hplip-install[3338]: info: :[01mDISTRO/OS CONFIRMATION[0m
hplip-install[3338]: info: :[01m----------------------[0m
hplip-install[3338]: info: istro appears to be Ubuntu 10.10.

hplip-install[3338]: info: :
hplip-install[3338]: info: :
hplip-install[3338]: info: :[01mENTER USER PASSWORD[0m
hplip-install[3338]: info: :[01m-------------------[0m
[sudo]
for bruno:

hplip-install[3338]: info: :Password accepted
hplip-install[3338]: info: :
hplip-install[3338]: info: :
hplip-install[3338]: info: :[01mRUNNING PRE-INSTALL COMMANDS[0m
hplip-install[3338]: info: :[01m----------------------------[0m
hplip-install[3338]: info: :OK
hplip-install[3338]: info: :
hplip-install[3338]: info: :
hplip-install[3338]: info: :[01mINSTALL MISSING REQUIRED DEPENDENCIES[0m
hplip-install[3338]: info: :[01m-------------------------------------[0m
warning: There are 7 missing REQUIRED dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: gcc (gcc - GNU Project C and C++ Compiler)
warning: This installer cannot install 'gcc' for your distro/OS and/or version.
error: Installation cannot continue without this dependency. Please manually install this dependency and re-run this installer.

And here the content of the second:

hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mHP Linux Imaging and Printing System (ver. 3.10.9)[0m
hplip-install[3599]: info: :[01mHPLIP Installer ver. 5.1[0m
hplip-install[3599]: info: :
hplip-install[3599]: info: :Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
hplip-install[3599]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hplip-install[3599]: info: :This is free software, and you are welcome to distribute it
hplip-install[3599]: info: :under certain conditions. See COPYING file for more details.
hplip-install[3599]: info: :
hplip-install[3599]: info: :Installer log saved in: [01mhplip-install_Mon-01-Nov-2010_02:24:00.log[0m
hplip-install[3599]: info: :
hplip-install[3599]: info: :
note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mINSTALLATION MODE[0m
hplip-install[3599]: info: :[01m-----------------[0m
hplip-install[3599]: info: :Automatic mode will install the full HPLIP solution with the most common options.
hplip-install[3599]: info: :Custom mode allows you to choose installation options to fit specific requirements.
hplip-install[3599]: info: :
Initializing. Please wait...
Ubuntu

10.10

Scheduler ist aktiv

Linux brunos-rechner 2.6.35-22-generic-pae #35-Ubuntu SMP Sat Oct 16 22:16:51 UTC 2010 i686 GNU/Linux

hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mINTRODUCTION[0m
hplip-install[3599]: info: :[01m------------[0m
hplip-install[3599]: info: :This installer will install HPLIP version 3.10.9 on your computer.
hplip-install[3599]: info: :Please close any running package management systems now (YaST, Adept, Synaptic, Up2date, etc).
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mDISTRO/OS CONFIRMATION[0m
hplip-install[3599]: info: :[01m----------------------[0m
hplip-install[3599]: info: istro appears to be Ubuntu 10.10.

hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mDISTRO/OS SELECTION[0m
hplip-install[3599]: info: :[01m-------------------[0m
hplip-install[3599]: info: :[01m
Choose the name of the distro/OS that most closely matches your system:
[0m
hplip-install[3599]: info: :Num. Distro/OS Name
hplip-install[3599]: info: :---- ------------------------
hplip-install[3599]: info: :0 Mepis
hplip-install[3599]: info: :1 Debian
hplip-install[3599]: info: :2 SUSE Linux
hplip-install[3599]: info: :3 Mandriva Linux
hplip-install[3599]: info: :4 Fedora
hplip-install[3599]: info: :5 Red Hat
hplip-install[3599]: info: :6 Red Hat Enterprise Linux
hplip-install[3599]: info: :7 Ubuntu
hplip-install[3599]: info: :8 PCLinuxOS
hplip-install[3599]: info: :9 Linux Mint
hplip-install[3599]: info: :10 gOS
hplip-install[3599]: info: :11 Linpus Linux
hplip-install[3599]: info: :12 IGOS
hplip-install[3599]: info: :13 Boss
hplip-install[3599]: info: :14 Linux From Scratch
hplip-install[3599]: info: :[01m
Choose the version of "Ubuntu" that most closely matches your system:
[0m
hplip-install[3599]: info: :Num. Distro/OS Version
hplip-install[3599]: info: :---- ----------------------------------------
hplip-install[3599]: info: :0 Unknown or not listed
hplip-install[3599]: info: :1 5.04 ("Hoary Hedgehog", Released
2004-5-1) [Unsupported]
hplip-install[3599]: info: :2 5.1 ("Breezy Badger", Released
2005-10-1) [Unsupported]
hplip-install[3599]: info: :3 6.06 ("Dapper Duck", Released 2006-6-1)
[Unsupported]
hplip-install[3599]: info: :4 6.10 ("Edgy Eft", Released 2006-10-1)
[Unsupported]
hplip-install[3599]: info: :5 7.04 ("Feisty Fawn", Released 2007-4-1)
[Unsupported]
hplip-install[3599]: info: :6 7.10 ("Gutsy Gibbon", Released
2007-10-1) [Unsupported]
hplip-install[3599]: info: :7 8.04 ("Hardy Heron", Released 2008)
hplip-install[3599]: info: :8 8.04.1 ("Hardy Heron", Released 2008)
hplip-install[3599]: info: :9 8.04.2 ("Hardy Heron", Released 2009)
hplip-install[3599]: info: :10 8.10 ("Intrepid Ibex", Released 2008)
hplip-install[3599]: info: :11 9.04 ("Jaunty", Released 2008)
hplip-install[3599]: info: :12 9.10 ("Karmic", Released 2009)
hplip-install[3599]: info: :13 10.04 ("Lucid", Released 2010)
error: Please enter a number between 0 and 13, or "q" to quit.
error: Please enter a number between 0 and 13, or "q" to quit.
hplip-install[3599]: info: :
Distro set to: Ubuntu 10.04
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mSELECT HPLIP OPTIONS[0m
hplip-install[3599]: info: :[01m--------------------[0m
hplip-install[3599]: info: :You can select which HPLIP options to enable. Some options require extra dependencies.
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mENTER USER PASSWORD[0m
hplip-install[3599]: info: :[01m-------------------[0m
[sudo]
for bruno:

hplip-install[3599]: info: :Password accepted
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mINSTALLATION NOTES[0m
hplip-install[3599]: info: :[01m------------------[0m
hplip-install[3599]: info: :Enable the universe/multiverse repositories. Also be sure you are using the Ubuntu "Main" Repositories. See: https://help.ubuntu.com/community/Repositories/Ubuntu for more information. Disable the CD-ROM/DVD source if you do not have the Ubuntu installation media inserted in the drive. During the install process you will be added to the lp group, please quit the installer before the setup stage, log out, log back in, and run hp-setup to complete the install.
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mRUNNING PRE-INSTALL COMMANDS[0m
hplip-install[3599]: info: :[01m----------------------------[0m
hplip-install[3599]: info: :OK
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mINSTALL MISSING REQUIRED DEPENDENCIES[0m
hplip-install[3599]: info: :[01m-------------------------------------[0m
warning: There are 7 missing REQUIRED dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: gcc (gcc - GNU Project C and C++ Compiler)
warning: Missing REQUIRED dependency: python-devel (Python devel - Python development files)
warning: Missing REQUIRED dependency: cups-devel (CUPS devel- Common Unix Printing System development files)
warning: Missing REQUIRED dependency: libusb (libusb - USB library)
warning: Missing REQUIRED dependency: libtool (libtool - Library building support services)
warning: Missing REQUIRED dependency: cups-image (CUPS image - CUPS image development files)
warning: Missing REQUIRED dependency: libjpeg (libjpeg - JPEG library)
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mINSTALL MISSING OPTIONAL DEPENDENCIES[0m
hplip-install[3599]: info: :[01m-------------------------------------[0m
warning: There are 5 missing OPTIONAL dependencies.
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency for option 'network': libcrypto (libcrypto - OpenSSL cryptographic library)
warning: Missing REQUIRED dependency for option 'network': libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)
warning: Missing OPTIONAL dependency for option 'gui_qt4': python-notify (Python libnotify - Python bindings for the libnotify Desktop notifications)
warning: Missing REQUIRED dependency for option 'scan': sane-devel (SANE - Scanning library development files)
warning: Missing OPTIONAL dependency for option 'scan': xsane (xsane - Graphical scanner frontend for SANE)
warning: Missing OPTIONAL dependency for option 'base': cups-ddk (CUPS DDK - CUPS driver development kit)
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mCHECKING FOR NETWORK CONNECTION[0m
hplip-install[3599]: info: :[01m-------------------------------[0m
--2010-11-01 02:28:16-- http://www.google.com/
Auflösen des Hostnamen »www.google.com«.... 173.194.37.104
Verbindungsaufbau zu www.google.com|173.194.37.104|:80... verbunden.
HTTP Anforderung gesendet, warte auf Antwort... 302 Found
Platz: http://www.google.co.uk/ [folge]
--2010-11-01 02:28:16-- http://www.google.co.uk/
Auflösen des Hostnamen »www.google.co.uk«.... 173.194.37.104
Wiederverwendung der bestehenden Verbindung zu www.google.com:80.
HTTP Anforderung gesendet, warte auf Antwort... 200 OK
Länge: nicht spezifiziert [text/html]
In »»STDOUT«« speichern.

[REMOVED BY MODERATOR - See Removed.txt attachment in my comment if you want to see it.
Snowhog, KFN Global Moderator]

2010-11-01 02:28:16 (53,5 KB/s) - auf die Standardausgabe geschrieben [/8677]

YES

hplip-install[3599]: info: :Network connection present.
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mRUNNING PRE-PACKAGE COMMANDS[0m
hplip-install[3599]: info: :[01m----------------------------[0m
hplip-install[3599]: info: :sudo dpkg --configure -a (Pre-depend step 1)

Paketlisten werden gelesen... 0%

Paketlisten werden gelesen... 0%

Paketlisten werden gelesen... 6%

Paketlisten werden gelesen... Fertig


Abhängigkeitsbaum wird aufgebaut... 0%

Abhängigkeitsbaum wird aufgebaut... 0%

Abhängigkeitsbaum wird aufgebaut... 50%

Abhängigkeitsbaum wird aufgebaut... 50%

Abhängigkeitsbaum wird aufgebaut


Statusinformationen werden eingelesen... 0%

Statusinformationen werden eingelesen... 0%

Statusinformationen werden eingelesen... Fertig

0 aktualisiert, 0 neu installiert, 0 zu entfernen und 0 nicht aktualisiert.

hplip-install[3599]: info: :sudo apt-get install --yes --force-yes -f (Pre-depend step 2)
sudo: aptitude: command not found

warning: An error occurred running 'sudo aptitude update'
hplip-install[3599]: info: :sudo aptitude update (Pre-depend step 3)
hplip-install[3599]: info: :OK
hplip-install[3599]: info: :
hplip-install[3599]: info: :
hplip-install[3599]: info: :[01mDEPENDENCY AND CONFLICT RESOLUTION[0m
hplip-install[3599]: info: :[01m----------------------------------[0m
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes build-essential'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #1...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes build-essential'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #2...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes build-essential'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #3...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes build-essential'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Package install command failed with error code 1
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes build-essential'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Package install command failed with error code 1
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes build-essential'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Package install command failed with error code 1
warning: Some HPLIP functionality might not function due to missing package(s).
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes python-dev'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #1...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes python-dev'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #2...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes python-dev'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #3...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes python-dev'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Package install command failed with error code 1
warning: Some HPLIP functionality might not function due to missing package(s).
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #1...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #2...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #3...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Package install command failed with error code 1
warning: Some HPLIP functionality might not function due to missing package(s).
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes cups-bsd'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #1...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes cups-bsd'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #2...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes cups-bsd'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Command failed. Re-try #3...
hplip-install[3599]: info: :Running 'sudo aptitude install --assume-yes cups-bsd'
Please wait, this may take several minutes...
sudo: aptitude: command not found

error: Package install command failed with error code 1

Sorry, but I did forget about that completly,. Can (and want to) you still help me?

[jglen490]

Re: HP Photosmart D6160, prints nothing at all.

I'll give it a try.

First, it looks like there may be competing installs going on.

Post the outputs from the following

First,in a konsole enter:

hp-toolbox -h|grep ver

Then again in konsole enter:

dpkg -l hplip*

AFter we look at the output from the two konsole entries, I think we will need to do is a
"search and destroy" mission on all existing HPLIP versions.

And somehow this thread became really WWWWIIIIDDDDEEEE!!

While it's always possible to use the HPLIP installer from HP's site, it's usually best to use the version that came with your distro.

EDIT: I see where a couple of your codebox displays are really wide. I'm not sure that you can edit them to make this thread a little easier
to read. If not, then please start a new thread, and maybe we can keep things under control.

[Arran]

HP PhotosmartD6160, prints nothing at all. Part 2

Continuation from http://kubuntuforums.net/forums/inde...8786#msg248786

Hi. Sorry to have to open a second topic, I do not understand what happened in the other.

So, thank you, jglen, for your response. I would not be opposed to uninstall everything and reinstall the drivers anew. Which one should I take? The «hplip 3.10.6» which is in the repository or the downoaded «hplip 3.10.9.rum»?
As per your suggestion I post here the result of the two console queries:

bruno@brunos-rechner:~$ hp-toolbox -h|grep ver
HP Linux Imaging and Printing System (ver. 3.10.6)
HP Device Manager ver. 15.0

bruno@brunos-rechner:~$ dpkg -l hplip*
Gewünscht=Unbekannt/Installieren/R=Entfernen/P=Vollständig Löschen/Halten
| Status=Nicht/Installiert/Config/U=Entpackt/halb konFiguriert/
Halb installiert/Trigger erWartet/Trigger anhängig
|/ Fehler?=(kein)/R=Neuinstallation notwendig (Status, Fehler: GROSS=schlecht)
||/ Name Version Beschreibung
+++-============================-============================-================================================== ======================
ii hplip 3.10.6-1ubuntu10.1 HP Linux Printing and Imaging System (HPLIP)
un hplip-base <keine> (keine Beschreibung vorhanden)
ii hplip-cups 3.10.6-1ubuntu10.1 HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii hplip-data 3.10.6-1ubuntu10.1 HP Linux Printing and Imaging - data files
un hplip-dbg <keine> (keine Beschreibung vorhanden)
ii hplip-doc 3.10.6-1ubuntu10.1 HP Linux Printing and Imaging - documentation
ii hplip-gui 3.10.6-1ubuntu10.1 HP Linux Printing and Imaging - GUI utilities (Qt-based)
un hplip-ppds <keine> (keine Beschreibung vorhanden)
bruno@brunos-rechner:~$

Sorry, it seems there is no (or a disabled) automatic line break in -entries...

[claydoh]

Re: HP PhotosmartD6160, prints nothing at all. Part 2

try using the quote tags instead of code when pasting the logs, the code tag seems to make the pastes stuff extra wide (whitespace in the copied text maybe?)

I fixed that for you

merging this back into the original

[Snowhog]

Re: HP Photosmart D6160, prints nothing at all.

I removed the offending section of text in the post. It's attached as Removed.txt for anyone who may think it's relevant, although I really doubt it is.

[jglen490]

Re: HP Photosmart D6160, prints nothing at all.

Claydoh and Snowhog --

Thanks for your intervention. It's a lot easier to read

Arran --

I don't see any evidence of 3.10.9, but if you were able to start the "hplip 3.10.9.run" package, it's possible that parts of it are laying around.

I would recommend removing 3.10.6 through your package manager or enter:

sudo apt-get purge hplip

in a konsole. The "purge" option should remove any configuration files for hplip.

Then remove the hplip 3.10.9.run package.

Then use your package manager or enter:

sudo apt-get install hplip

in a konsole.

In looking at HP's release document for 3.10.9, it doesn't seem to have any fixes or issues pertaining to your printer, so it's probably not necessary to update from the 3.10.6 to the 3.10.9 release.

[Arran]

Re: solved: HP Photosmart D6160, prints nothing at all.

Hi. All your help has at last brought success! I uninstalled via KPK the driver hplip 3.10.6, Took the printer out of the active printers, restarted the computer, replugged the printer and checked its accepteance. This was OK and I could print a test page. Then I installed the Driver again, restarted the machine and printed another testpage. All was OK. So I could at last pruce my 20 Brochures A4 of 4 pages verso and recto print.

A big «Thank You All!!!» to everybody here and at the German Kubuntu-Forum who helped me.

[jglen490]

Re: solved: HP Photosmart D6160, prints nothing at all.

You are very welcome. Hope you enjoy your Kubuntu adventures!!