I recently bought this printer. I used a Windows Vista system to configure it initially (required by their setup utility), and get it connected to my wireless router. Once it was connected, Kubuntu had no difficulty finding the network printer and setting it up, and it works almost perfectly.
The one problem I'm having is this: the printer prints duplex, regardless of whether the duplex printing option is enabled or disabled. I can change the setting, and it sticks, but when I send a print job from any application, it duplexes it, no matter what.
Under Windows, I can turn off duplex printing, and it will actually print non-duplexed.
Based on the first response I got from Brother, I downloaded the Linux printer installation tool from their website.
This installation tool incorrectly identifies the printer as DCP1000, and installed it as a second printer, alongside the manually-configured, functional entry. The printer configuration screen for the DCP1000 does not have the duplex setting.
Brother insists that this is a Linux problem. They cannot reproduce the problem at their end, and they have no apparent interest in continuing to help me troubleshoot the issue. I thought I might find some help here.
The bottom line is, there are two problems here:
1. When the printer is correctly installed under Linux, the duplex
control does not work.
2. The Linux printer installer tool from Brother does not
correctly identify the printer, even if it is already correctly
installed.
3. If I could fix problem 1, I don't care about problem 2.
Has anyone seen this, or does anyone have an idea what might be wrong, if not a driver issue?
The one problem I'm having is this: the printer prints duplex, regardless of whether the duplex printing option is enabled or disabled. I can change the setting, and it sticks, but when I send a print job from any application, it duplexes it, no matter what.
Under Windows, I can turn off duplex printing, and it will actually print non-duplexed.
Based on the first response I got from Brother, I downloaded the Linux printer installation tool from their website.
This installation tool incorrectly identifies the printer as DCP1000, and installed it as a second printer, alongside the manually-configured, functional entry. The printer configuration screen for the DCP1000 does not have the duplex setting.
Brother insists that this is a Linux problem. They cannot reproduce the problem at their end, and they have no apparent interest in continuing to help me troubleshoot the issue. I thought I might find some help here.
The bottom line is, there are two problems here:
1. When the printer is correctly installed under Linux, the duplex
control does not work.
2. The Linux printer installer tool from Brother does not
correctly identify the printer, even if it is already correctly
installed.
3. If I could fix problem 1, I don't care about problem 2.
Has anyone seen this, or does anyone have an idea what might be wrong, if not a driver issue?
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