USB keyboard and mouse not working after I updated today

[bturrie]

I did an update to my system today. I don't remember what all was in it. i believe it included several software fixes as well as kernel and kernel header updates. Anyway upon reboot it complained about missing modules. and froze before the login splash screen. I powered down and restarted at which point I had no usb keyboard and mouse at the login screen. I added an old ps2 keyboard and mouse, both worked, and entered my password at which point my usb kbd and mouse began working. I haven't restarted again to see if the problem persists.

[bturrie]

Re: USB keyboard and mouse not working after I updated today

The problem persists after additional restarts the usb keyboard and mouse do not work until approximately the same time as the sound system comes up. Seems like some modules are indeed missing (from the kernel??). I don't know how to fix that I guess I'll need to do some more research.

[Yuri sss]

Re: USB keyboard and mouse not working after I updated today

Try entering your Bios with your Usb keyboard.
If you can't use the Usb keyboard in the Bios, you need to change the settings there (enable Usb devices) so it works.

[bturrie]

Re: USB keyboard and mouse not working after I updated today

Thanks for the suggestion, but the kbd and mouse are working in the bios..The mouse lights up for the bios boot and I am able to enter the bios from my usb keyboard. then the mouse and keyboard go off when gurb begins. They don't come back untill a couple of minutes after I bring up the desktop (using the ps2 kbd.)

A little more data from the syslog. It appears that the hid drivers aren't being loaded until more than 2 minutes after the first message about usb errors show up

2010-08-27 10:08:25 escher kernel [ 31.460034] usb 2-3: device descriptor read/64, error -110
2010-08-27 10:08:25 escher kernel [ 31.690023] usb 2-3: new high speed USB device using ehci_hcd and address 3


2010-08-27 10:09:47 escher kernel [ 114.230013] usb 7-1: device descriptor read/64, error -110
2010-08-27 10:09:47 escher kernel [ 114.460015] usb 7-1: new full speed USB device using uhci_hcd and address 3
010-08-27 10:10:02 escher kernel [ 129.580017] usb 7-1: device descriptor read/64, error -110


-08-27 10:10:17 escher kernel [ 144.810016] usb 7-1: device descriptor read/64, error -110
2010-08-27 10:10:17 escher kernel [ 145.040020] usb 7-1: new full speed USB device using uhci_hcd and address 4


2010-08-27 10:10:28 escher kernel [ 155.460014] usb 7-1: device not accepting address 4, error -110
2010-08-27 10:10:28 escher kernel [ 155.580016] usb 7-1: new full speed USB device using uhci_hcd and address 5

10-08-27 10:10:38 escher kernel [ 166.000014] usb 7-1: device not accepting address 5, error -110
2010-08-27 10:10:38 escher kernel [ 166.000027] hub 7-0:1.0: unable to enumerate USB device on port 1
2010-08-27 10:10:39 escher kernel [ 166.251430] usb 2-6.3: new full speed USB device using ehci_hcd and address 7


2010-08-27 10:10:39 escher kernel [ 166.361956] hub 2-6.3:1.0: USB hub found
2010-08-27 10:10:39 escher kernel [ 166.362050] hub 2-6.3:1.0: 4 ports detected
2010-08-27 10:10:39 escher kernel [ 166.661423] usb 2-6.3.1: new low speed USB device using ehci_hcd and address 8


2010-08-27 10:10:39 escher kernel [ 166.795756] usb 2-6.3.1: configuration #1 chosen from 1 choice
2010-08-27 10:10:39 escher kernel [ 166.836087] usbcore: registered new interface driver hiddev
2010-08-27 10:10:39 escher kernel [ 166.836239] usbcore: registered new interface driver usbhid
2010-08-27 10:10:39 escher kernel [ 166.836241] usbhid: v2.6:USB HID core driver
2010-08-27 10:10:39 escher kernel [ 166.850753] input: Microsoft Natural® Ergonomic Keyboard 4000 as /devices/pci0000:00/0000:00:1d.7/usb2/2-6/2-6.3/2-6.3.1/2-6.3.1:1.0/input/input5
2010-08-27 10:10:39 escher kernel [ 166.850866] microsoft 0003:045E:00DB.0001: input,hidraw0: USB HID v1.11 Keyboard [Microsoft Natural® Ergonomic Keyboard 4000] on usb-0000:00:1d.7-6.3.1/input0
2010-08-27 10:10:39 escher kernel [ 166.866711] input: Microsoft Natural® Ergonomic Keyboard 4000 as /devices/pci0000:00/0000:00:1d.7/usb2/2-6/2-6.3/2-6.3.1/2-6.3.1:1.1/input/input6
2010-08-27 10:10:39 escher kernel [ 166.866810] microsoft 0003:045E:00DB.0002: input,hidraw1: USB HID v1.11 Device [Microsoft Natural® Ergonomic Keyboard 4000] on usb-0000:00:1d.7-6.3.1/input1
2010-08-27 10:10:39 escher kernel [ 166.871428] usb 2-6.3.2: new low speed USB device using ehci_hcd and address 9
2010-08-27 10:10:39 escher kernel [ 166.873912] input: Microsoft Natural® Ergonomic Keyboard 4000 as /devices/pci0000:00/0000:00:1d.7/usb2/2-6/2-6.3/2-6.3.1/2-6.3.1:1.2/input/input7
2010-08-27 10:10:39 escher kernel [ 166.874016] microsoft 0003:045E:00DB.0003: input,hidraw2: USB HID v1.10 Mouse [Microsoft Natural® Ergonomic Keyboard 4000] on usb-0000:00:1d.7-6.3.1/input2
2010-08-27 10:10:39 escher kernel [ 166.987277] usb 2-6.3.2: configuration #1 chosen from 1 choice
2010-08-27 10:10:39 escher kernel [ 166.992080] input: Logitech USB Optical Mouse as /devices/pci0000:00/0000:00:1d.7/usb2/2-6/2-6.3/2-6.3.2/2-6.3.2:1.0/input/input8
2010-08-27 10:10:39 escher kernel [ 166.992207] generic-usb 0003:046D:C064.0004: input,hidraw3: USB HID v1.10 Mouse [Logitech USB Optical Mouse] on usb-0000:00:1d.7-6.3.2/input0


you can see that the hid drivers aren't loaded until more than 2 minutes after the first message about usb errors show up

[bturrie]

Re: USB keyboard and mouse not working after I updated today

Turns out there is a similar bug report with the error -110 on usb devices. I added a post to the bottom of that report.

[Yuri sss]

Re: USB keyboard and mouse not working after I updated today

Weird... I'm using the very same Microsuck keyboard on Lucid x64, and it works fine for me - no 2 min delay during boot or anything.

Where do you have the keyboard and mouse plugged in? If it's on a Usb hub, try connecting them right on the PC. I've made no good experiences with Usb hubs.
If you've already have them connected right at the PC, it could be that the Usb ports you've plugged them in are shot. On my last PC, I had two Usb ports that were shot and caused odd behaviour of anything plugged in there.

[bturrie]

Re: USB keyboard and mouse not working after I updated today

Thanks for the reply I've tried both with and without a humb...makes no difference. Must admit I haven't tried all the usb ports. In the past i've had the best luck with the first couple ports. I'll try it though and report if it works.....also it's not just the keyboard, it's the Logitech mouse as well. It works with a ps2 adapter just fine but not in the usb port. Note this is not the same machine as in my other post with the bluetooth issue.